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Repair and warranty
The Test set circuit contains static sensitive devices, and care must be taken in handling the printed circuit board. If the
protection of a product has been impaired it should not be used, and be sent for repair by suitably trained and qualified
personnel. The protection is likely to be impaired if, for example, the product shows visible damage, fails to perform the
intended measurements, has been subjected to prolonged storage under unfavourable conditions, or has been exposed
to severe transport stresses.
New products are guaranteed for 1 year from the date of purchase by the user.
Note: Any unauthorized prior repair or adjustment will automatically invalidate the warranty.
Note: Please ensure when returning an instrument for repair or warranty it is adequately packed. It is
recommended that the original packaging is taken note of, or retained, in case it is required. The instrument
should be carefully boxed and protected, and then be securely strapped to a pallet. Please note that damage
caused in transportation due to poor packaging may invalidate a warranty claim.”
Instrument repair and spare parts
For service requirements contact:–
Megger Limited
or
Megger
Archcliffe Road
Valley Forge Corporate Center
Dover
2621 Van Buren Avenue
Kent, CT17 9EN
Norristown, PA 194
England
U.S.A.
Tel: +44 (0) 1304 502243
Tel: +1 (610) 676-8579
Fax: +44 (0) 1304 207342 Fax: +1 (610) 676-8625
or an approved repair company.
Approved repair companies
A number of independent companies have been approved for repair work on most Megger products, using genuine
Megger spare parts. Consult the Appointed Distributor / Agent regarding spare parts, repair facilities and advice on the
best course of action to take.
Returning a test set for repair
If returning a test set to the manufacturer for repair, it should be sent freight pre-paid to the appropriate address. A
copy of the invoice and of the packing note should be sent simultaneously by airmail to expedite clearance through
customs. A repair estimate showing freight return and other charges will be submitted to the sender, if required, before
work on the instrument commences.
