22
Service Manual
Alarm
Problem
Solution
36 Water Temperature
High
Medium Priority Alarm
The secondary outlet water
temperature is above 44°C (111.2°F).
1. Check flow rate. A low flow rate or fluctuating flow rate may cause the
water to overheat. If the flow rate is low,
VIII. Troubleshooting-Water-Low
Water Flow
for troubleshooting assistance.
2. Allow the water to cool. Restart the previous control mode and monitor
water temperature.
3. If the problem persists, contact BD Customer Support.
37 Water Temperature
High
Medium Priority Alarm
The secondary outlet water
temperature is above 43°C (109.4°F).
1. Check flow rate. A low flow rate or fluctuating flow rate may cause the
water to overheat. If the flow rate is low, see
VIII. Troubleshooting-Water-
Low Water Flow
for troubleshooting assistance.
2. Allow the water to cool. Restart the previous control mode and monitor
water temperature.
3. If the problem persists, contact BD Customer Support.
38 Water Temperature
Low Medium Priority
Alarm
The secondary outlet water
temperature is below 3.0°C (37.4°F).
1. Allow the water to warm. Restart the previous control mode and monitor
water temperature.
2. If the problem persists, contact BD Customer Support.
40 Unable to Maintain
Stable Water
Temperature
Medium Priority Alarm
In Manual Control mode, the system is
unable to control the water temperature
within 1.0°C/°F of the water target
temperature after 25 minutes in the
current mode or since the last change to
the water target temperature.
1. Contact your hospital clinical engineering department to perform
calibration check on the device.
2. Contact BD Customer Support.
41 Low Internal Flow
Low Priority Alarm
Insufficient internal flow during
system priming or pre-conditioning.
1. This problem does not represent a patient treatment issue. Check flow once
the system has stabilized for several minutes with water flowing through
the pads. If satisfactory, treatment can continue.
2. Contact BD Customer Support if the situation persists.
43 User Settings Not
Saved
Low Priority Alarm
The user settings are invalid and are
unable to be saved. The saved system
default settings are restored
1. Check all patient target, water temperature and alarm settings before
resuming patient therapy. Save settings.
2. If problem persists, contact BD Customer Support.
44 Invalid System Log
Entry
Low Priority Alarm
One or more of the entries into the
system event log is invalid.
The system event log is used by
clinical engineering personnel for
product service.
This issue does not affect the
performance of the system to deliver
patient therapy.
1. Turn Control Module Off. Wait 30 seconds and turn Control Module On.
2. If the problem persists, contact BD Customer Support.
45 AC Power Lost
Low Priority Alarm
The AC power was lost while the
power switch was in the On position.
This alarm is to make you aware that the AC power may have been lost and
therapy interrupted. Press Continue Current Patient to resume the patient
therapy with the previously established parameters. Check that all settings are
correct before initiating patient therapy.
46 Control Panel
Communication
Medium Priority Alarm
The control panel is not
communicating with the system.
1. Turn Control Module Off. Wait 30 seconds and turn Control Module On.
2. If the problem persists, contact BD Customer Support.
47 Control Panel
Communication
Medium Priority Alarm
The control panel is not
communicating with the system.
1. Turn Control Module Off. Wait 30 seconds and turn Control Module On.
2. If the problem persists, contact BD Customer Support.
48 Patient Temperature
Out Invalid
Medium Priority Alarm
The Patient Temperature Out
calibration data in non-volatile
memory is invalid.
1. Turn the Control Module Off. Wait 30 seconds and turn the Control Module
On.
2. This problem does not affect patient treatment. The Patient Temperature
Out feature will not be available and should not be used.
3. If the issue persists, contact BD Customer Support.
50 Patient Temperature
1 Erratic
Low Priority Alarm
Patient Temperature 1 discontinuity.
There has been a significant change
in patient temperature over the past
8 minutes.
1. Check that the Temp In 1 probe is properly placed in the patient and has
not dislodged.
2. Check that the Temp In 1 probe is connected to the Temp In 1 cable /
connector on the back of the Control Module.
3. Check that the connection between the temperature probe and
temperature cable is secure.
4. Check that the connection between the temperature cable and the Temp
In 1 connector is secure.
5. Check the integrity of the temperature cable. Flex the cable to check for an
intermittent fault. If damaged, replace cable.
6. Replace the patient temperature probe.
7. Confirm the patient temperature is accurate with a secondary monitor. If it
is confirmed to be accurate, return the unit to a patient control mode and
monitor patient temperature closely.
