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Phone:
1300 884 987
Internet: www.medion.com.au
After sales support
12.1. Do You Need More Help?
If the suggestions in the previous section did not rectify your problem please contact us. The following information would
help us:
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What is the MD Number?
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What external devices are connected?
•
What messages appear on the screen?
•
When operating the device, at which step did the problem occur?
•
If you have a PC connected to the device:
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How is your computer configured?
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What software were you using when the problem occurred?
•
What steps have you already taken to try and rectify the problem?
•
Please provide your customer number if you have one.