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Problem
Possible cause
Solution
The selected station can-
not be heard.
You need to confirm the
choice of station with
OK
.
Mute is activated.
Press the
button to
deactivate the mute set-
ting.
Volume level too low.
Check the volume level.
Headphones are connect-
ed.
The speakers are set to
mute. Remove the head-
phones.
No reception.
Check the network set-
tings.
FM reception is disrupted. Aerial not directed prop-
erly.
Adjust the aerial
No access to Internet ra-
dio.
No WLAN connection.
Check the WLAN router or
connections. Adjust the
WLAN aerial if necessary.
No access from PC as AP
(Media Server) to radio.
Radio encryption.
Enter the code. To do this,
note also the enabling
settings on your PC.
Alarm does not work.
Function is not activated.
Check the alarm settings.
Problems with the router
connection.
No DHCP server is acti-
vated.
Check the router settings.
An incorrect encryption
algorithm was entered
into the network.
Re-enter the network en-
cryption algorithm.
The RJ45 port or the WiFi
module is faulty.
Contact the Service Cen-
tre.
No IP address found.
No response from DNS
(domain name server).
Check the DNS settings
on your router.
The DNS used does not
recognise the vTuner.com
name.
Use a different DNS server.
87466 MULI eCommerce Content RC1.indb 186
87466 MULI eCommerce Content RC1.indb 186
03.11.2015 10:37:39
03.11.2015 10:37:39