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15. Troubleshooting
PROBLEM
POSSIBLE CAUSE
REMEDY
The device cannot
be switched on.
The battery may be dead.
The power cord is not
connected properly.
Ensure that the power cord
is properly connected.
Check the
CHARGE
charging LED to see if the
battery is being charged.
• If
the
CHARGE
charging
LED does not light up when
the power cord is correctly
connected, the party sound
system is defective.
In this case, contact our
service department.
The device switches
off when it is in use.
The battery may be dead.
Use the power cord to
operate the device.
No or poor radio
reception
The station signals are too
weak.
Move the radio to a different
location or change the
direction of the antenna to
improve the reception, if
necessary.
No sound
The volume is set too low.
Increase the volume as
required.
Check the volume set on
the external audio playback
device and, if necessary,
increase it.
No sound from the
microphone
The microphone may be
switched off.
The microphone volume is
too low.
Check that the microphone
is switched on.
Increase the microphone
volume as required.