problem is to reset it.
Disconnect the plug from the socket
first and then from the belt or hands wrap connection terminal.
When you disconnect the plug from the appliance, please always
do it carefully with two hands, holding the connector with one
hand while the other hand pulls the plug. Pull the plug out of the
connector on the device carefully as well.
Do not pull it by the
cable, or the connection between the hot stone mat terminal
and the controller plug may become loose.
If your product
comes with an in-line connector, reconnect it so that the male
plugs go inside the female pins. After this, screw the connector
so that it’s tight. After this, always first reconnect the controller
to the mat tightly and then plug it into an electrical outlet again.
Be sure that the socket has electrical power; this can be tested by
using any other electrical device.
Reconnection and reset are the most common ways to
eliminate errors and reload the controller.
But if reconnection or any other way of troubleshooting does
not improve the situation, it likely means a problem with the
controller. If your controller were not accidentally damaged or
flooded, we would replace it ASAP, fast, and free.
For warranty service, please contact us at
7. Do not worry if your mat or pad is not hot to touch.
All FIR
Amethyst mats do not work like conventional heating pads. Most
of the energy from the hot stone mat, pad, belt, or wraps in the
form of Far Infrared Rays heat, is transferred by radiation and not
by conduction (as is the case with standard heating pads, which
are hotter to the touch but do not heat the body much). If the hot
stone mat is left uncovered, it should be slightly warm on lower
levels, warm on medium levels, and hot on high levels — but the
transferred heating energy is much higher, and this warmth is far
more penetrating. So the hot stone pads of any size from the small
belts or wraps up to Single or Queen mats should be used on a much
lower, more prudent temperature than a standard electrical heating
device — and it demands extra care, especially for all night use.
8. It usually takes around 30-60 minutes for the pad to reach the
maximum temperature if you put both a thick protector and a
thick blanket on top.
The heating stops and resumes again when
the pad cools down to maintain the set temperature. During this
time, the gems become very warm and emit radiant Far Infrared
rays. For extra electrical safety, the heating wires are positioned a
short distance from the belt’s edges. The end tubes with crystals are
heated indirectly by other stones (these stones may have a lower
temperature). The surface temperature of the bare pad under the
blanket or your body if you are on the mat or pad becomes hot to
the touch, especially in those areas covered by film or mesh.
At
maximum heat level, it will reach 140-150°F on the surface, if
measured immediately after you stand up or remove the thick
blanket. But if you measure the bare belt or hands wrap surface
temperature in several minutes again, it will be much lower,
around 110-130°F.
If the pad with crystals is uncovered, and
room temperature is low, or the airflow is strong, it will cool down
quickly. This is normal — when preheated, the crystals transfer
most of the energy in Far Infrared Rays. Hot stones radiate heat
very quickly. If you keep your mat, belt, wraps, or any other hot
stone pad open without the protector pad, blanket, or your body on
it, the heat is dissipated — and though the controller may continue
to show a rather high temperature inside the heating elements,
the surface will be merely warm to touch even on the highest level.
*MediCrystal® and ThermoGem™ products are not intended to diagnose, cure, treat, or prevent any disease, illness or medical condition or to substitute for medical treatment of any kind.
Information here is never to be construed as medical advice. These products and statements have not been evaluated by U.S. FDA (please, see Disclaimer in this user guide, page 11).
TIPS: TAKING CARE OF YOUR BELT OR WRAPS
1. The belt or wraps should not be used outside if you are unsure
about the weather and do not have protective clothing to secure
it from becoming wet.
Wear it indoors or lay on your bed, sofa,
mattress, or floor.
Of course, if the weather is fine, preheat the
belt or wraps for an hour and have a refreshing walk with it.
2.
On a sunny day, you can “clean” and recharge your mat, belt, or
wrap crystals. If you are sure that the rains are far away, leave
the mat or pad on the sun with crystals side upward for a while.
Ancient practitioners believed that sunbeams clean Amethysts,
taking away negative information accumulated while healing
and renews the crystals’ powers. Modern science says that the
UV (ultraviolet) light part of the solar spectrum kills microbes
and disinfects crystals. But anyhow, it is worth doing at least
several times a year. It is wonderful to see how amethysts and
other gems absorb a lot of energy from sunshine and become
much hotter than on the max level of electrical heating.
3.
Sometimes controllers and even devices issues happen after
power spikes. When hurricanes or storms are approaching, if you
are not going to use your hot stone pad for a while or leave your
home for a weekend or vacation, it is better to unplug it from
the socket.
The best is to keep your pad unplugged from the
power socket always while it is not in use.
4. No need to unplug the controller connector from the pad
connection terminal frequently.
If the controller always
remains connected to the pad, it is OK as this only helps
prevent the connection from loosening.
Just remember to
verify the tightness of the connections from time to time,
especially if you sleep on your hot stone mat. If you have to
disconnect the controller’s plug from the pad’s connection
terminal, always do this carefully and with both hands. Hold
the connector with one hand while pulling the plug carefully
with the other hand. If pulled by the wire, it can break, or the
connection may eventually become loose, and the pad will not
work correctly.
5. Please take care of your hot stone mat, pad, belt, or wrap,
and it will be your friend for a long time. It is excellent for
meditation, sleeping, and sessions if laying calm on it without
a lot of movement. Never apply pressure or step on it. Dogs and
especially cats adore it and can use it, but this should be under
your supervision. Do not allow heavy dogs to play in the same
room. Children like to jump, but it may be very harmful if they
jump on the pad. There are many tiny electronic parts inside,
such as bimetal switches, temperature sensors, etc. Occasional
acute pressure may damage them.
To not damage the internal
sensors and heating system electronics, avoid impact,
walking, standing, training, doing any active exercise on
the pad. Do not allow any heavy or sharp objects to be put
on or fall on it. Never fold it while hot; never heat it in
folded condition.
6. Store the device in the bag provided. Consider storing the
controller and plug separately so that the sharp edge of the power
socket plug does not damage the crystals pad’s soft leather or
suede.
Do not store the device in a humid, dusty, or oily place.
Store it in a clean, ventilated storage room or closet.
USER GUIDE
10
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EN