Chapter 29 - Troubleshooting
Fax Issues
286
Mediatrix 1204
D
ESCRIPTION
: The T.38 fax transmission fails.
P
OSSIBLE
C
AUSE
: The Mediatrix 1204 opens the T.38 channel only after receiving the “200 OK”
message from the peer. This means that the Mediatrix 1204 cannot receive T.38 packets before
receiving the “200 OK”. Based on RFC 3264, the T.38 channel should be opened as soon as the unit
sends the “INVITE” message.
Information from RFC 3264 (An Offer/Answer Model with Session Description Protocol (SDP)) - section
5.1: Once the offerer has sent the offer, it must be prepared to receive media for any recvonly streams
described by that offer. It must be prepared to send and receive media for any sendrecv streams in the
offer, and send media for any sendonly streams in the offer (of course, it cannot actually send until the
peer provides an answer with the needed address and port information). In the case of RTP, even
though it may receive media before the answer arrives, it cannot send RTCP receiver reports until the
answer arrives.
S
OLUTION
: Be sure to reply to the “INVITE” message by a “200 OK” before sending any T.38 message
to the Mediatrix 1204.
Tested Fax Models
The following table lists the fax models tested with the Mediatrix 1204 for the T.38 protocol. Each of these fax
models has been emulated and tested with each other by using the FaxLab
®
fax/telephony testing tool.
Table 181:
Tested Fax Models
Make
Models
Brother
•
6650MC
•
7150C
•
FAX-190
•
FAX-580MC
•
Intellifax 600
•
Intellifax 625
•
Intellifax 950M
•
Intellifax 2500
•
MFC 4550
•
MFC 4600
•
MFC 4650
Panasonic
•
KXF-500
•
KXF-580
•
KXF-1600
•
KXF-3000
•
KX-FP270
•
KX-FPC95
•
PX-5
•
PX-150
•
PX-350
•
UF-880
•
UF-V60
Sharp
•
FO-145
•
FO-235
•
FO-445
•
FO-5400
•
UX-104
•
UX-108
•
UX-117
•
UX-256
•
UX-460
•
UX-1400
•
UX-3600M
Canon
•
B70
•
Fax 750
•
Fax B340
•
L777
•
MultiPass C530
•
MultiPass C545
•
MultiPass C555
•
MultiPass C560
•
MultiPass C755
•
MultiPass C2500
•
MultiPass C5500
•
MultiPass L6000
•
MultiPass TF-301
Xerox
•
3004
•
7021
•
7024
•
7033
•
WorkCenter 250
•
WorkCenter 470cx
•
WorkCenter 480cx
•
WorkCenter
XE90fx
•
WorkCenter
XK50cx
Summary of Contents for Mediatrix 1204
Page 6: ...Mediatrix Telecom a Division of Media5 Corporation Reference Manual...
Page 26: ...Preface About this Manual End User Technical Support xxvi Mediatrix 1204...
Page 27: ...Installation and Web Page Configuration...
Page 28: ...Page Left Intentionally Blank...
Page 50: ...Chapter 1 Installation Verifying the Installation 24 Mediatrix 1204...
Page 98: ...Chapter 4 Web Interface SIP Parameters SIP Authentication 72 Mediatrix 1204...
Page 127: ...SNMP Configuration...
Page 128: ...Page Left Intentionally Blank...
Page 162: ...Chapter 8 IP Address and Network Configuration Ethernet Connection Speed 136 Mediatrix 1204...
Page 170: ...Chapter 9 SIP Servers Presence Compositor Server 144 Mediatrix 1204...
Page 174: ...Chapter 10 DNS SRV Configuration DNS SRV Oriented Settings 148 Mediatrix 1204...
Page 196: ...Chapter 12 Configuration File Download Configuration File Example 170 Mediatrix 1204...
Page 220: ...Chapter 14 Gateway Configuration Detecting a Far End Disconnect 194 Mediatrix 1204...
Page 240: ...Chapter 16 Voice Transmissions User Gain 214 Mediatrix 1204...
Page 288: ...Chapter 23 Telephony Attributes Delayed Hot Line 262 Mediatrix 1204...
Page 294: ...Chapter 25 Quality of Service QoS VLAN 268 Mediatrix 1204...
Page 298: ...Chapter 26 Syslog Daemon Syslog Daemon Configuration 272 Mediatrix 1204...
Page 302: ...Chapter 27 Statistics RTP Statistics 276 Mediatrix 1204...
Page 319: ...Appendices...
Page 320: ...Page Left Intentionally Blank...
Page 332: ...Appendix B Standard Hardware Information Warranty 306 Mediatrix 1204...
Page 336: ...Appendix C Cabling Considerations RJ 11 Telephone Cable 310 Mediatrix 1204...
Page 372: ...Appendix E Glossary Wide Area Network WAN 346 Mediatrix 1204...
Page 390: ...Index W 364 Mediatrix 1204...