Measurement Specialties
KPSI
®
Digital Series User’s Manual
Page 32
www.Meas-Spec.com
NOTE: Please do not return equipment without obtaining an RMA #
from Customer Service. Prior to returning to Measurement
Specialties, the transducer and cable must be cleaned per
instructions provided on the cleaning certificate supplied when the
transducer was delivered. The certificate can also be found on
www.PressureSystems.com/ under the Download tab.
The completed certificate must accompany the transducer when shipped to
Measurement Specialties. If the transducer has been used in media other than potable
water, customer service must be notified at the same time an RMA number is requested.
Measurement Specialties reserves the right to reject any shipment deemed to be
unsanitary or environmentally unsafe to handle. If these guidelines are not met, the
package will be sent back unopened and at the customer’s expense. Please include the
attached vent filter or aneroid bellow with each returned transducer.
Measurement Specialties will return warranty items prepaid via UPS GROUND. If the customer
desires another method of return shipment, Measurement Specialties will prepay and add the
shipping charges to the repair bill.
Incoming freight charges are the customer’s responsibility. The customer is also responsible for
paying shipping charges to and from Measurement Specialties for any equipment not under
warranty.
Once the return is received, it typically takes 5-10 working days for the technician to make a
fault determination.
