McDonald's 9210859, Manual

Page: 15 / 28

HEBT-3V BUN TOASTER
15 P/N 1011377 Rev. G 07/17
McDonald’s
TROUBLESHOOTING (continued)
Problem Possible Cause Corrective Action
Control Display flashes
Err 20 .
Mechanical bind in one or both con-
veyors.
Enter “user mode” to check the motor speed.
Check both conveyors for mechanical binds. Test
the motor. Replace necessary parts. Contact your
maintenance person or Antunes Technical Service
for service.
Worn or damaged Ball Bearings.
Drive chain or sprockets damaged.
Failed Motor.
Failed Control Board.
Control Display flashes
Err 8
Motor is running when it shouldn’t
be.
Contact your maintenance person or Antunes
Technical Service for service.
Crowns and/or Heels
must be forced into the
toaster. Buns sticking
and burning.
Belts not cleaned properly. Clean the Belts as described in the Maintenance
section of this manual.
Belts are dirty, worn, or damaged
(replace every 4-6 months).
Clean or replace Belts as described in the
Maintenance section of this manual.
Buns not toasting ade-
quately.
One of the Conveyor top shafts is
stuck in the lower lock position.
Inspect positions of the shafts as described in the
Maintenance section of this manual.
Either both Upper/Lower Conveyor
locks are not properly locked in
place.
Inspect the proper position of the locks as
described in the Maintenance section of this
manual.
Compression side door
will not close.
Either both Upper/Lower Conveyor
Locks are not properly locked in
place.
Inspect the proper position of the locks as
described in the Maintenance section of this
manual.
The lock on the Compression Side
Door is in the locked position when
trying to close the door.
Turn the lock to the unlocked position before clos-
ing the door.
Fan is making an unusu-
al sound.
Failed Cooling Fan. Verify vents on toaster are unblocked and not
near other heating appliances. Clean fans as
described in the Maintenance section of this man-
ual. If problem persists, contact your maintenance
person or Antunes Technical Service for service.
Cooling Fan is dirty and needs to
be cleaned.
Control Display flashes
Err 17 continuously.
Buns are not toasting
properly.
A platen Hi-Limit Control is tripped. Allow the unit to cool and reset the A platen
Hi-Limit Control. If it trips again, contact your
maintenance person or Antunes Technical Service
for service.
Control Display flashes
Err 16 continuously.
Buns are not toasting
properly.
B Platen Hi-Limit Control is tripped. Allow the unit to cool and reset the B platen
Hi-Limit Control. If it trips again, contact your
maintenance person or Antunes Technical Service
for service.
Control Display is blank. Power Cord is not plugged in. Plug the Power Cord into the appropriate out-
let. Turn the toaster on. If the Control Display is
still blank, contact your maintenance person or
Antunes Technical Service for service.
Circuit Breakers turned off or
tripped. Damaged electrical outlet,
plug, or Power Cord. Power Switch
damaged.
Reset Circuit Breakers. If they trip again, check
the Power Cord, Plug, and outlet for damage.
Contact your maintenance person, Authorized
Service Agency, and Electrician for service.
Faulty Transformer. Replace Transformer.