Mazda 3 Sport 2017, Manual

Page: 398 / 610

5–106
Interior Features
Bluetooth
®
*Some models.
Troubleshooting
*
Mazda Bluetooth
®
Hands-Free Customer Service
If you have any problems with Bluetooth
®
, contact our toll-free customer service center.
     
U.S.A.
 
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
     
Canada
 
Phone: 800-430-0153 (Toll-free)
 
Web: www.mazdahandsfree.ca
     
Mexico
 
Center of Attention to Client (CAC)
 
Phone: 01-800-01-MAZDA (Toll-free)
 
Web: www.mazdamexico.com.mx
Bluetooth
®
Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing —
First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth
®
function and the Find
Mode/Visible setting
*1
on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Pairing cannot be performed again
The pairing information paired to
the Bluetooth
®
unit or device is not
recognized correctly.
Perform pairing using the following
procedure.

Clear “Mazda” stored in the device.

Perform pairing again.
Unable to perform pairing
The Bluetooth
®
function and the
Find Mode/Visible setting
*1
on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Check whether the Bluetooth
®
function and the Find Mode/Visible
setting
*1
on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.
Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine
The pairing information is updated
when the device OS is updated.
Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetooth
®
unit
Mazda3_8FL6-EA-16F_Edition3.indb 106 2016/12/09 16:55:14