©2003 Maytag Appliances Company
16022808 Rev. 0
25
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
Service Cycle
This will be a quick check of all systems.
1. Lid locks.
2. Press
Start\Pause
.
3. Lid unlocks.
4.
Open lid
.
5.
Close lid
.
6. Press
Start\Pause
.
7. Lid locks.
8. Cold water bleach fill.
9. Bleach fill.
Advance to next step if water is not
connected to machine
.
10. Tumble using 48 rpm tumble for 10 seconds.
11. Hot fill.
12. Fabric softener fill.
Advance to next step if water is
not connected to machine
.
13. Drain.
14. Spin to 150 rpm.
15. Spin to 350 rpm.
16. Spin to 850 rpm.
17. Pump cycles on and off.
18. Coast to 0 rpm.
19. Lid unlocks.
If a failure occurs during the test, an error screen will
appear. Select OK to continue. The test will continue
depending on the nature of the failure.
Display Diagnostic Codes
Enter
Service Mode
to display diagnostic codes.
Diagnostic codes will be shown in the right pane as
shown.
Access Other Features
To view details about the software version and the total
cycle count, select the diagnostic code portion of the
screen. You will also be able to view details about the
number of cycles since a diagnostic code occurred, if a
code is logged.
Diagnostic Codes
Diag.
Code
Description
Trigger
Action to be
taken
1
No Drain
The water
level fails to
drop below
the Low level
before a spin
Go to "
Will Not
Drain
"
Troubleshooting
Section
2
The lid fails
to unlock
Lid failed to
unlock after
multiple
attempts
Go to "
Will Not
Unlock"
Troubleshooting
Section
3
No Fill
Total fill 14
minutes
exceeded.
Go to "
No Water
Fill
"
Troubleshooting
Section
4
The lid fails
to lock
Lid failed to
lock after 11
attempts
Go to "
Will not
unlock
"
Troubleshooting
Section
Summary of Contents for Neptune TL FAV6800A
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