Maytag Neptune TL FAV6800A, Service

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14 16022808 Rev. 0
©2003 Maytag Appliances Company
Troubleshooting Procedures
!
WARNING
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
LED
Display
Description
UB See Diagnostic Code 10
LL Large Load Detected
CL Clear To Reset Cycle Counts
oL Machine Paused-Load W edging
Service M ode
Service Mode enables service personnel to verify the
operation of the washing m achine and diagnose
problem s. Service Mode can be entered in the m iddle of
any wash cycle without interrupting the cycle. W hile in
Service Mode, the technician can cancel the current
cycle, set a continuous running m ode, start a variety of
special service tests and view diagnostic displays.
Enter / Exit Service M ode
To enter Service Mode press the Enviro Plus and Spin
Only keys for three seconds or until the control beeps.
The m otor speed will be displayed when started (m otor
not running display will be 00). The present state of the
m achine will not be changed. (i.e., the current cycle in
progress will not be interrupted and only the display will
change).
To exit: 1) Press Enviro Plus and Spin Only keys for 3
seconds again, or 2) press Off , or 3) unplug the
m achine.
The following table sum m arizes special tests and
features available in Service Mode, along with methods
of activation and cancellation.
Accessing Service Tests and Diagnostic Features
w hile in Service Mode.
Test or Display
Press LED to
Start
Press LED to
Cancel
Quick Spin
Test
Press
Hand
W ash
Press
Off
(exits
Service Mode)
Hold Quick
Spin Step
(holds
predefined
RPM)
Press
Hand
W ash
(during
test)
Press
Hand
Wash
(cancels
hold & resum es
next step)
Fast
Time-
Down /
Advance
to Next
Step
Press Quick
W ash during
cycle
Quick
Service
Cycle Press
W ash/Rinse
Temp
↑
(up)
key
Press Off (also
exits Service
Mode)
Test or Display Press LED to
Start
Press LED to
Cancel
Hold Quick
Service Cycle
Step
Press
Signal
↑
(up) and
↓
(down) together
Press
Signal
↑
(up) and
↓
(down) to
resum e
M embrane
Test
Press Presoak
(then individual
buttons to test)
Press Off twice
after starting
test
Board
Input
Test Press Super
Wash
Press Super
Wash
Board
Output
Test /
System Check
Press
Delicates
Press
Delicates
Diagnostic
Code Display
(Initial)
Press W rinkle
Control – 1
st
code displays
Press Wrinkle
Control again
All Diagnostic
Codes Press Set
Delay
↑
or
↓
N/A
Cycle Count
No. for
Diagnostic
Code Press and hold
Normal
while
diagnostic code
is displayed
Release
Normal
(returns to
diagnostic code
display)
Clear All
Diagnostic
Codes Press Quick
Wash + Whites
together while
displaying
diagnostic
codes
Display
Software
Version Press Bulky
Items 3 times
1
st
press- m ajor
soft. revision
2
nd
– m inor soft
revision
Press Bulky
Items a 4
th
tim e
Cycle Count : 10’s
and 1’s digits
Signal -: 100’s
and 1000’s
digits
Colors/Jeans:
10-thousands &
100-thousand
digits
Quick Spin Test
W hile in Service Mode, press the
Hand Wash
key to start a Quick Spin Test.
Quick Spin test steps are as follows:
1) Lock the lid.
2) Spin to index speed 90 rpm and hold for 60
seconds. Pum p drains m achine.
3) Spin to index speed 150 rpm and hold for 6
seconds.
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