Maxtor OneTouch IV
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computers. (SafetyDrill is not available on the Macintosh.) OneTouch 4 users can use a
third-party or Operating System (Vista Business or Vista Ultimate) backup solution.
4. What types of files and folders cannot be backed up or synchronized using the
Maxtor Manager's Backup and Sync features?
The Backup and Sync features cannot back up or sync these file and folder types:
• System Attributed Files/Folders (Operating System and/or Program files), including
hidden files/folders.
• Personal Mail Files created with Outlook, Outlook Express, Windows Mail, and
Macintosh Mail
• Financial Files/Data
• Other user data files/folders
The Maxtor Manager's Backup and Sync utilities are designed to back up or sync a single
user's Windows XP or Mac OS X
Documents
folder or Vista
Personal User
folder.
5. Is there any way to recover a lost DrivePass or Maxtor Encryption password?
No. There is no way to recover a lost password.
• If you lose a DrivePass password, you must erase the OneTouch drive in order to use
it again. Erasing the drive will erase all data stored on it.
• If you lose a Maxtor Encryption password, you must delete the encrypted folder. This
will delete all data stored within the encrypted folder.
Seagate strongly recommends that you create passwords that are easily remembered or
record passwords and store them in a secure location.
6. Can I use my OneTouch 4 without installing the software?
Yes. The OneTouch 4 can be used as an add-on, external storage device for storing data.
However, if you wish to use the feature-rich utilities such as Backup, you must install the
Maxtor Manager software included on your OneTouch 4 drive.
7. Can I use my OneTouch 4 with both Macintosh and Windows computers?
No. Windows and Macintosh File System formats do not play well together. Windows XP
and Vista formats use the NTFS File System, while Macintosh uses the HFS+ File System.
Windows cannot see a drive prepared for use with a Mac. While Mac OS X can see a
Windows-formatted drive, it cannot write files to it. So there’s no safe way to use your
OneTouch 4 drive with both Operating System platforms.
8. What’s the simplest way to transfer files to my OneTouch 4?
Transfer files and folders to your OneTouch 4 using standard Windows/Macintosh Copy
and Paste or Drag and Drop methods. Refer to either Windows or Apple Help files or
Knowledge Bases for file transfer procedures.
9. The OneTouch 4 does not have a power switch. How do I disconnect the drive
from my computer?
