24
Matrox graphics card – User Guide
Problem
Screen image defects appear, program doesn’t run properly,
or Windows doesn’t work properly
(example: mouse pointer not drawn properly)
1
Cause
Some programs may not work properly with some Matrox acceleration.
1
Solution
Disable specific types of software acceleration:
Windows 2000/XP –
1
Double-click the PowerDesk icon (
) on your Windows taskbar to access the
PowerDesk main interface. To see the PowerDesk icon in Windows XP, you may need to
click the
Show hidden icons
button (
) on your Windows taskbar.
2
Click
Help
!
Troubleshooting settings
.
3
Disable one or more features. For more information, see Matrox PowerDesk help.
4
Click
OK
or
Apply
for your changes to take effect. (Depending on the feature you
disabled, you may have to restart your computer for the changes to take effect.)
2
Solution
Disable Windows effects:
Windows 2000 –
1
Right-click your Windows desktop background, then click
Properties
!
Effects
.
2
Disable one or more features under
Visual effects
.
Windows XP –
1
Right-click your Windows desktop background, then click
Properties
!
Appearance
!
Effects
.
2
Disable one or more features.
3
Solution
If possible, update your Matrox display driver. Matrox makes new display drivers available on
the Matrox Web site (
www.matrox.com/mga
).
4
Solution
Windows 2000/XP –
Disable Matrox hardware acceleration:
1
Right click your Windows desktop background, then click
Properties
!
Settings
!
Advanced
!
Troubleshooting
(or
Troubleshoot
).
2
Move the
Hardware acceleration
slider to
None
.
3
Click
OK
!
OK
to accept the changes.
Note:
If your Matrox product was provided by the manufacturer of your computer, check
the Web site of that manufacturer for the latest display driver. A display driver provided by
the manufacturer of your computer is more likely to be tested with your computer model.
