Matrox Digidesktop, Installation Manual And User'S Manual

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Chapter 6, Troubleshooting
If nothing works
Contact your DigiSuite representative. Before doing so, please have the
following information ready:
q A description of what happened.
q The serial number for your DigiDesktop card.
q
As much system information as possible.
–
Your computer specs.
–
The manufacturer and version number of your computer’s BIOS.
–
Windows NT version.
–
Operating environment.
–
Peripherals (especially cards occupying other slots in your computer).
q Anything else you feel will help us correct the problem.
Need more answers?
We’re constantly adding new information to our documentation, both
printed and on the internet. Check our Web site often and keep in touch
with your Matrox DigiSuite representative.