Matrix T1xe-02(AC) Service Manual Download Page 2

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CHAPTer 1: SeriAl NUmber loCATioN

........................................................... 1

CHAPTer 2: imPorTANT SAfeTy iNSTrUCTioNS

2.1

Before Getting Started ............................................................................................... 2

2.3

Read and Save These Instructions ............................................................................ 3

2.4

Electrical Requirements ............................................................................................. 4

CHAPTer 3: PreVeNTATiVe mAiNTeNANCe

3.1

Recommended Cleaning Tips .................................................................................... 5

3.2

Check for Damaged Parts ......................................................................................... 5

3.3

Care and Maintenance Instructions ........................................................................... 6

3.4

Auto Calibration Procedure ......................................................................................... 7

3.5

Adjusting the Running Belt ........................................................................................ 7

3.6

Knowing When to Replace the Running Belt and Deck ............................................. 8

CHAPTer 4: USiNG THe CoNSole ANd ProGrAm deSCriPTioN

4.1

Console Description ................................................................................................... 9

4.2

Manual Workout Operation ......................................................................................... 10

4.3

Operating Level Based Programs .............................................................................. 10

4.4

Target Heart Rate Control Workout Operation ............................................................ 11

4.5

Gerkin Fitness Test Workout Operation ...................................................................... 12

CHAPTer 5: mANAGer mode

5.1

Manager Mode Overview ............................................................................................ 13

5.2

Manager Mode - About Tab......................................................................................... 14

5.3

Manager Mode - Time Tab .......................................................................................... 14

5.4

Manager Mode - Speed Tab ....................................................................................... 15

5.5

Manager Mode - Default Tab ...................................................................................... 15

5.6

Manager Mode - Language Tab .................................................................................. 16

5.7

Manager Mode - TV Tab ............................................................................................. 17

CHAPTer 6: eNGiNeeriNG mode

6.1

Engineering Mode Overview ....................................................................................... 18

6.2

Engineering Mode - Calibration .................................................................................. 18

6.3

Engineering Mode - Statistics ..................................................................................... 19

6.4

Engineering Mode - Errors .......................................................................................... 19

6.5

Engineering Mode - Clubs .......................................................................................... 20

6.6

Engineering Mode - Club ID ....................................................................................... 20

CHAPTer 7: SerViCe mode:

7.1 Service Mode Overview ............................................................................................. 21

7.2 Service Mode - Setup................................................................................................. 22

7.3 Service Mode - Test ................................................................................................... 22

7.4 Service Mode - Log .................................................................................................... 23

7.5 Service Mode - Date & Time ...................................................................................... 23

CHAPTer 8: TroUbleSHooTiNG

8.1

Electrical Diagram ...................................................................................................... 24

8.2

MCB Wiring ................................................................................................................. 26

8.3

MCB LED Placement and Definitions ......................................................................... 27

8.4

Error Messages on the Console ................................................................................. 28

8.5

0140 / 01A0 Error Troubleshooting ............................................................................. 29

8.6

01A4 / 01A5 / 01A6 Error Troubleshooting ................................................................. 29

8.7

01A8 / 01AD / 02B6 / 02B7 / 02B8 Error Troubleshooting ......................................... 30

8.8

01AB Error Troubleshooting ........................................................................................ 30

8.9

02A0 / 02A8 Error Troubleshooting ............................................................................ 31

8.10

02A1 / 02A2 Error Troubleshooting ............................................................................ 32

8.11

02AD Error Troubleshooting ....................................................................................... 32

8.12

02B5 Error Troubleshooting ........................................................................................ 33

8.13

02B9 / 02BA / 02BC / 02BD Error Troubleshooting .................................................... 34

TAble of CoNTeNTS

Summary of Contents for T1xe-02(AC)

Page 1: ...T 1 x e 0 2 A C T r e a d m i l l S ER V I C E M A N U A l...

Page 2: ...15 5 5 Manager Mode Default Tab 15 5 6 Manager Mode Language Tab 16 5 7 Manager Mode TV Tab 17 CHAPTER 6 ENGINEERING MODE 6 1 Engineering Mode Overview 18 6 2 Engineering Mode Calibration 18 6 3 Engi...

Page 3: ...ine Motor Replacement 49 9 12 Console Replacement 51 9 13 Emergency Stop Switch Replacement 52 9 14 Console Frame Replacement 54 9 15 Heart Rate Board Replacement 55 9 16 Speed or Incline Keypad Repla...

Page 4: ...1 1 1 Serial Number Location chapter 1 Serial number Location...

Page 5: ...Matrix Treadmill Please leave a 78 75 2000 mm x 39 50 1000 mm landing zone behind the treadmill This zone is to allow easy access to the treadmill and gives the user an easy exit path from the machin...

Page 6: ...this product An appliance should never be left unattended when plugged in Unplug from the outlet when not in use and before putting on or tak ing off parts This product must be used for its intended...

Page 7: ...box and turn off the breaker s one at a time Once a breaker has been turned off the only thing that should not have power to it is the treadmill No lamps vending machines fans sound systems or any ot...

Page 8: ...und the equipment free from dust and dirt 3 1 recommended cleaning tips 3 2 Check for damaged parts DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supp...

Page 9: ...r operation MONTHLY MAINTENANCE ITEMS 1 Inspect the power cord for damage inspect the hand grip areas and inspect the emergency stop button and cord for proper operation 2 Check the running belt for p...

Page 10: ...treadmill The bolts are located at each end of the frame at the back of the treadmill These bolts adjust the rear roller Do not adjust until the treadmill is on This will prevent over tightening of on...

Page 11: ...by wiping the edges of the belt and deck and up to 2 under the belt with a clean dry cloth To tell if your deck and belt combination needs to be replaced 1 Have someone between 150 200lbs run on the...

Page 12: ...Down mode Cool Down time is dependent on the length of the workout Workouts 19 minutes and shorter will have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length...

Page 13: ...ic expenditure value providing an accurate weight helps to ensure an accurate caloric expenditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Press GO to begin the...

Page 14: ...STAGE 1 At the 3 minute mark the treadmill will gradually increase speed to 4 5 mph 7 2 kph The actual test begins at 4 5 mph 7 2 kph STAGE 2 After one minute the treadmill incline will increase to 2...

Page 15: ...4 10 00 74 9 11 1 10 15 76 3 11 2 10 30 77 7 11 3 10 45 79 1 11 4 11 00 80 CARDIOVASCULAR FITNESS PERCENTILeS Males VO2 max ml kg min 0 29 30 39 40 49 50 59 SUPERIOR 58 8 58 9 55 4 52 5 54 0 52 5 50...

Page 16: ...divided into 6 tabs They are About Time Speed Defaults Language and TV 3 Choose a tab by touching the button next to the desired tab 4 Each of the tabs have options that will appear once you have cho...

Page 17: ...on the console if repair is needed ON OFF Manager Mode About 5 2 Manager Mode about tab Function Defaults Descriptions Modified Maximum Time Default 60 Minutes This option enables fitness club manager...

Page 18: ...Defaults Descriptions Modified Default Level Default 1 This option controls the default program level Maximum 1 Minimum 20 Default Age Default 30 This option controls the default user s age used in th...

Page 19: ...flag unit km km km km km language Chinese Portuguese French flag unit km km km km km manager mode function defaults descriptions modified Language Select default language This option allows the user t...

Page 20: ...1 Default Volume Default 1 This option controls the default TV volume on start up Maximum 17 Minimum 1 Tuner Available Default Yes This option controls whether the TV function is available YES or NO S...

Page 21: ...ce the desired setting is correct to save 4 Press the key next to HOME on the display or press the EMERGENCY STOP key to return to normal operation Figure a 6 1 engineering mode overview Function Defa...

Page 22: ...option displays the workout information history of the unit 6 3 engineering mode Statistics Tab Engineering Mode Function Defaults Descriptions Modified Errors This option displays the error code hist...

Page 23: ...efault Matrix This option selects a screen header from a list 6 5 engineering mode Clubs Tab Engineering Mode Function Defaults Descriptions Modified Club ID This option records the club ID of the equ...

Page 24: ...the number keypad ON THE CONSOLE Service Mode will appear on the dis play Figure A 2 Select the key next to the setting that needs to be changed and follow the prompts to change 3 Press the ENTER key...

Page 25: ...production Displayed in native units miles or kilometers N A Accumulated Time This option displays the total time of the workouts since production N A Show Service on Boot Factory Setting Only N A Se...

Page 26: ...is option is to record key component replacement history N A 7 4 Service Mode Log Tab Service Mode Function Defaults Descriptions Modified Date Time This option sets the current date and time of the u...

Page 27: ...24 8 1 Electrical Diagram Chapter 8 Troubleshooting...

Page 28: ...25 8 1 Electrical Diagram Continued Digital Communication Wire PULSE GRIP Wire chapter 8 Troubleshooting...

Page 29: ...26 8 2 MCB WIRING JP3 JP4 N L U V W JP3 Console Cable JP4 Incline Motor Cable N Power Input white L Power Input Black U Motor Wire red V Motor Wire White W Motor Wire Black Chapter 8 Troubleshooting...

Page 30: ...TIONS PWM Console PWM signal light when the motor is running the light should flash COM Digital communication light FAULT The machine has stopped due to any C class error UP DOWN FF Incline motor stat...

Page 31: ...02A0 Main motor failed The belt does not move when commanded C 02A1 Over AC power input voltage Power input voltage over range C 02A2 Over low DC bus voltage Power input voltage over range C 02A8 Inv...

Page 32: ...ncline is commanded replace the console cable or console If the LEDs do light up replace the incline motor d If replacing the console console cable and incline motor do not resolve the issue replace t...

Page 33: ...ning status over current 2 SOLUTION a See Section 3 6 for checking the status of the running deck and belt Replace as needed b Replace the MCB 8 8 01AB ERROR TROUBLESHOOTING ERROR MESSAGE 01AB 1 cause...

Page 34: ...SOLUTION a Check the connection of the motor cable at the MCB Figure A b Use a multi meter to check the motor cable for resistance at 3 points Figures B C D c If the motor cable displays an ohm value...

Page 35: ...GE 02AD 1 cause a MCB over temperature 2 SOLUTION a Check the condition and connection of the motor cable at the MCB Figure A b Use a multi meter to check the motor cable for resistance at the 2 blue...

Page 36: ...s 2 SOLUTION a Use a multi meter to check the motor cable for resistance at 3 points Figures A B C b If the motor cable displays an ohm value over 4 replace the motor c If the motor cable displays an...

Page 37: ...rter hardware interrupt error 2 SOLUTION a Replace the MCB 8 14 04A0 ERROR Troubleshooting ERROR MESSAGE 04A0 1 cause a No communication response 2 SOLUTION a If an 04A0 error is displayed MCB Com LED...

Page 38: ...grips are damaged 5 The HR board is damaged 6 The UCB is damaged SOLUTION 1 Re center the chest strap below the user s pectoral muscle Figure A and check again 2 Replace the battery in the chest strap...

Page 39: ...rking TV 3 Remove any coax cable splitters and reattach the cable to the treadmill If this resolves the issue an amplifier may be needed on for the coax signal 4 Check the coax cable connections at th...

Page 40: ...lcroed to the frame so you will have to pull up with some force Figure B 3 Figure C shows the motor area with the cover removed 4 Reverse Steps 1 2 to install a new motor cover NOTE When reinstalling...

Page 41: ...an 8mm Allen wrench to remove both roller adjustment screws Figure B 3 Remove the rear roller from the running belt Figures C D 4 Reverse Steps 1 3 to install a new rear roller 5 Test the treadmill f...

Page 42: ...ench Figure A 3 Remove the running deck from the running belt Figures B C 4 Reverse Steps 1 3 to install a new running deck NOTE The running deck is waxed on both sides so the opposite side surface ma...

Page 43: ...Holding the bolt with a 5 mm Allen wrench loosen the nut with a 13 mm socket Figure A B 3 For the rear cushion hold the cushion and remove the 13 mm nut Figure C 4 Reverse Steps 1 3 to install new dec...

Page 44: ...roller mounting screws using an 8 mm Allen wrench Figures B C 4 Use a hook or loop of wire to remove the spring from the drive belt tensioner The tensioner should now pivot away from the drive belt Fi...

Page 45: ...ed in Section 9 3 4 Remove the front roller as outlined in Section 9 5 5 Remove the running belt Figures A B 6 Reverse Steps 1 5 to install a new running belt NOTE New running belts should ALWAYS be i...

Page 46: ...e B 3 Slide the rail off the back of the treadmill Figures C D 4 Reverse Steps 1 3 to install a new side rail NOTE After reinstalling the side rail make sure the rear end cap is on first before tighte...

Page 47: ...ng each side of the MCB to the frame Figures A B 5 Remove the MCB Figure C 6 Reverse Steps 1 5 to install a new MCB Make sure that all wires removed during Step 3 are re connected NOTE There will be a...

Page 48: ...wire to remove the spring from the drive belt tensioner Figure A 4 The tensioner should now pivot away from the drive belt Figure B 5 With the tension on the drive belt relieved it can be walked off...

Page 49: ...CB Figure F 9 Remove the 4 screws holding the motor to the frame Figure G 10 Remove the motor from the treadmill 11 Reverse Steps 1 10 to install a new motor NOTE Be sure that the motor isolator pad i...

Page 50: ...ook or loop of wire to remove the spring from the drive belt tensioner Figure A 4 The tensioner should now pivot away from the drive belt Figure B 5 With the tension on the drive belt relieved it can...

Page 51: ...t the roller and remove the old drive belt Figure G 9 Reverse Steps 1 8 to install a new drive belt NOTE After installing a new belt check it for correct alignment to the motor pulley before setting t...

Page 52: ...ction 9 1 3 Lift the treadmill and support it so that the front wheels are off the floor or the unit may be tipped on its side Figure A 4 Remove the cotter pin from the elevation rack pin Figure B 5 R...

Page 53: ...ting bracket Figure F 9 Lift the incline motor away from the treadmill Figure G 10 Reverse Steps 1 9 to install a new incline motor NOTE When installing a new incline motor make sure to replace the wh...

Page 54: ...ur 6mm screws from underneath the console Figure C 4 Disconnect the 6 wire connections from the console 5 Remove the console Figure D 6 Reverse Steps 1 5 to install a new console NOTE Be sure to plug...

Page 55: ...ection 9 12 3 Remove the 2 screws holding the red emergency stop key to the emergency stop frame Figure A 4 Remove the 2 screws holding the emergency stop frame to the console frame Figure B 5 Use a f...

Page 56: ...ency stop switch Figure F 8 Once the tabs are depressed the emergency stop can be removed from the emergency stop frame Figure G 9 Reverse Steps 1 8 to install a new emergency stop switch NOTE If repl...

Page 57: ...de holding the console frame to the handlebar frame Figure A 4 Remove the console frame from the handlebar frame NOTE The console cable wiring will need to be removed from the console frame as it is r...

Page 58: ...onsole frame on its face and remove the 7 screws holding the back panel to the console frame and lean the console back out of the way Figure B 6 Disconnect the wire connections that go to the heart ra...

Page 59: ...frame Figure A 5 Lay the console frame on its face and remove the 7 screws holding the back panel to the console frame and lean the console back out of the way Figure B 6 Disconnect the ribbon cable o...

Page 60: ...each side holding the handlebar frame to the console mast Figure A 5 Lift the handlebar frame up and away from the console mast Figure B NOTE The console cable wiring will need to be removed from the...

Page 61: ...console mast Figure B NOTE The console cable wiring will need to be removed from the handlebar frame on the user s right side as it is removed 6 Remove the screw on each side holding the heart rate ha...

Page 62: ...2 screws holding the lower plastic heart rate grip to the upper plastic heart rate grip Figure C 5 Split apart the 2 halves of the heart rate grip and remove the bottom half Figure D 6 Unplug the top...

Page 63: ...the console mast to the base frame Figure A 7 Remove the console mast NOTE You will need to pull the console cable wiring through the hole in the bottom of the right side console mast Figure B 8 Rever...

Page 64: ...e procedure in Section 3 5 3 Once Auto Calibration has been run and the running belt is centered press GO on the display Listen for any odd noises or squeaks 4 Press the INCLINE UP key until the tread...

Page 65: ...y Type 7 LCD Display Feedback Time Distance Calories Calories per Hour Speed Incline Pace Heart Rate METs Watts and Profile Workouts Manual Rolling Hills Fat Burn 5K Target HR Gerkin Protocol One Butt...

Page 66: ...Blue 12 Flat Washer 8 2 x 19 2 0t 8 Blue 13 Hex Head Cap Screw M8 x 1 25P x 15L 6 Black 14 Button Head Screw M8 x 1 25P x 25L 6 White 15 Flat Washer 8 2 x 19 x 2 0t 6 White CONSOLE SET part part name...

Page 67: ...693 4863 to report any missing items ASSEMBLY INSTRUCTIONS Please make sure that the power cord is not plugged into the wall outlet while completing the following procedure To ensure correct assembly...

Page 68: ...the console masts using item 15 button head screw and item 12 flat washer Pull the HR wires through the handlebar using the wire pull Pull the mast wire through the handlebar Assembly tip Look at the...

Page 69: ...d connect the HR handlebar wires Make all appropriate wire connections within the motor compartment NOTE For the T1xe only two connections need to be made in the motor compartment Open Yellow Console...

Page 70: ...cord holder with item 22 button head screw If your hardware pack is missing item 22 check to see if the screws are already assembled on the treadmill Replace the motor cover s and power the treadmill...

Page 71: ...and a Menu will appear on the TV Figure C 4 Use the volume keys to move horizontally in the Menu and the channel keys to move up or down NOTE You must press buttons quickly in the Menu or it will min...

Page 72: ...to run If once the channel scan is complete the channels are coming in clearly press the BACK key to return to normal operation Figure G 9 If the channels still are not coming in or are showing in bla...

Page 73: ...SB drive into the Reprogram Port in the back of the console back cover Figure B 4 The upgrade procedure will run automatically Figure C 5 When the update is complete the display will prompt to remove...

Page 74: ...71 NOTES...

Page 75: ...72 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 KO REV 1...

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