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Matrix ETERNITY GE, Quick Start Manual

Introducing Matrix ETERNITY GE, a cutting-edge communication system designed for seamless business connectivity. Kickstart your experience with our Quick Start Manual, offering step-by-step instructions to configure and optimize your device. Download the comprehensive user manual for free from manualshive.com, empowering you to explore this feature-packed solution effortlessly.

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Matrix ETERNITY Quick Start

79

For example:
For Monday, Start time is programmed as 09:00 and End time is 
programmed as 18:00 for working hours.

Thus, 00:00 to 08:59 and 18:00 to 23:59 would be considered as Non-
working hours.

Holidays:

•

Program the date and month of holidays.

•

On holidays, the time table you programmed will not be applicable and DID 
Welcome messages are played according to the holidays.

Configuring the Station Parameters:

•

Click the link “Station Parameters” and Station Parameters Web page will 
open as given below:

Extension Number: 

•

Program the Extension numbers of the PBX which are to be allowed.

Mailbox Number: 

•

By default, no station is assigned a Mailbox.

•

Assign the Mailbox number (001-512) to the Station Number to which mailbox 
facility is to be given. Enter ‘ 000’ if you do not want to assign any mailbox 
number.

Summary of Contents for ETERNITY GE

Page 1: ...ETERNITY Quick Start ...

Page 2: ......

Page 3: ...ETERNITY The IP PBX with Seamless Mobility and Universal Connectivity Quick Start ...

Page 4: ...While every precaution has been taken in the preparation of this quick start Matrix Comsec assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by...

Page 5: ...xtensions 22 Installing the T1E1PRI Card 40 Installing VMS Card 45 Installing Door Phone Card 47 Switching ON the system 49 How to access Jeeves 50 Basic Configuration 53 Region 55 Emergency Numbers 56 Enterprise Name 56 Time Zone Automatic Time Table Day Night Mode 57 Flexible Numbers 57 DSS Consoles 58 CLIP 60 Class of Service 60 Toll Control 61 Trunk Access 61 LCR 62 Trunk Landing 62 T1E1PRI 64...

Page 6: ...Trunks 70 SIP Extensions 70 Logical Partition 72 Door Phone Card 73 VMS Card 73 Appendix 85 Universal Slots 85 Cable Diagrams for cards of ETERNITY ME 88 Cable Diagram for cards of ETERNITY GE 105 Cable Diagram for cards of ETERNITY PE 111 ...

Page 7: ...art is meant to help you setup the ETERNITY and use the basic features For detailed description of the installation advanced configuration and feature description please refer the ETERNITY System Manual provided to you on the CD ROM This Quick Start is applicable for firmware version V10 01 and later ...

Page 8: ...2 Matrix ETERNITY Quick Start ...

Page 9: ...the extension lines from the field phones into the Main Distribution Frame The Cards of ETERNITY as required One or more Single Line Telephone or Digital Key Phones or IP Phones for testing Power supply The ETERNITY ME GE and PE work with input voltages ranging between 100 240VAC Arrange for a separate power point and switch close to the system Power supply for the system must be separate from oth...

Page 10: ...all the system near any source of water corrosive fumes and electromagnetic noise such as radio equipment heavy transformers faulty electric chokes of tube lights device having a faulty coil to avoid electromagnetic effect Read the System Manual for safety precautions Unpack the system Make sure that your package contains all the below items If any item is missing or damaged please contact the sou...

Page 11: ...ting brackets and secure the card in its slot with the screws provided If installing ETERNITY PE unscrew the top cover and keep the screws and the cover aside select a Universal Slot to place the card and remove the screws on the studs seat the card on the slot such that the card connectors make perfect contact with the connector pins on the CPU secure the card on the slot by fixing the screws on ...

Page 12: ... of the MDF cables from the card connectors into the Krone modules of the Main Distribution Frame Refer the cable connections given in the Appendix for terminating the cables into the Main Distribution Frame Connect Single Line Analog Telephone instruments to the SLT ports over the MDF Connect Digital Key phones EON42 EON48 and their consoles DSS72 and DSS16X4 to the DKP Ports over the MDF Connect...

Page 13: ...on the main board of the card Refer the tables below for jumper positions for each BRI port Default All ports are set as TE Mode Jumper Position BRI Port 1 BRI Port 2 J20 J21 J22 J23 J24 J25 J26 J27 NT BC BC BC BC BC BC BC BC TE AB AB AB AB AB AB AB AB Mode Jumper Position BRI Port 3 BRI Port 4 J28 J29 J30 J31 J32 J33 J34 J35 NT BC BC BC BC BC BC BC BC TE AB AB AB AB AB AB AB AB Mode Jumper Positi...

Page 14: ...l ports are set as TE Mode Jumper Position BRI Port 7 BRI Port 8 J44 J45 J46 J47 J48 J49 J50 J51 NT BC BC BC BC BC BC BC BC TE AB AB AB AB AB AB AB AB Mode Jumper Position BRI Port 1 BRI Port 2 J1 J2 J3 J4 J6 J7 J8 J9 NT BC BC BC BC BC BC BC BC TE AB AB AB AB AB AB AB AB Mode Jumper Position BRI Port 3 BRI Port 4 J10 J16 J17 J18 J14 J15 J19 J20 NT BC BC BC BC BC BC BC BC TE AB AB AB AB AB AB AB AB...

Page 15: ...scenario Termination Resistance of 100 should be inserted When the BRI Port is configured as Network NT mode power may have to be fed to the terminal equipment connected to the BRI port Inserting Termination Resistance on the BRI Port Termination Resistance should be inserted in the following cases 1 When the BRI port is configured in NT mode 2 When the BRI port is configured in TE mode and connec...

Page 16: ...and J4 located on the BRI Module daughter board of the card as shown in the table Feeding Power to Terminal Equipment To feed power from ETERNITY to the terminal equipment connected to a BRI port in the NT mode change the position of the Jumpers J1 and J2 on the BRI modules daughter board of the BRI Card as shown in the table Function Jumper Position J3 J4 To insert 100 termination default positio...

Page 17: ...r consumed by them which together do not exceed 50mA Insert the BRI card in any free Universal Slot and secure the card Use the cable supplied for each connector on the BRI card to connect the BRI Ports to the NT1 device supplied by your ISDN service provider See the tables below for configuration and pinout details Configuration of the U interface RJ 45 at NT1 Configuration of the S T interface R...

Page 18: ...mode LED indication for BRI Ports 6 TX_B Green 7 VOUT Brown White 8 VOUT Brown Pin Number Signal Color 1 Orange White 2 Orange 3 RX A Green White 4 TX_A Blue 5 TX_B Blue White 6 RX_B Green 7 VOUT Brown White 8 VOUT Brown Port Status LED Color LED Cadence Port active Red Continuously ON Port not active Green Continuously ON Pin Number Signal Color ...

Page 19: ...Select a universal slot for the E M card and insert the card in the slot and secure it Connect the cables supplied with the E M card into the connectors on the E M Card Connect the free end of the cable into the E M Ports of the other PBX Router Tie Line equipment with appropriate crossing of the wires For connecting the wires refer the pinout details for each E M Card Type and for each E M Type a...

Page 20: ... 100ms ON OFF Standby waiting to be detected by Master Card Green Orange L1 toggles Green ON 1 sec Orange ON 1 sec Normal Port Event M Wire High Green LED of the Port continuously ON M Wire Low LED of the Port continuously OFF E Wire High Red LED of the Port continuously ON M Wire Low LED of the Port continuously OFF E Wire and M Wire High Orange LED of the Port continuously ON Errors Controller R...

Page 21: ...obile Port of the ETERNITY Installing the SIM with PIN value 1234 allows you to change the SIM PIN from the ETERNITY later If you don t want to use PIN Protection Insert the SIM in the Mobile handset and disable PIN Protection Remove the SIM Card from the Mobile handset Insert the SIM Card PIN changed to 1234 with its contact side facing down into the SIM Holder on the Mobile card Failure to follo...

Page 22: ... Card Antenna 1 Antenna 2 Mobile 2 Mobile 1 Mobile 4 Mobile 3 Mobile 6 Mobile 5 Mobile 8 Mobile 7 Module 1 Module 2 Module 3 Module 4 Insert SIM Card Contact facing down Splitter Antenna Mobile 2 M obile 1 M obile 4 M obile 3 Module 1 Module 2 Insert SIM Card Contact Facing down ...

Page 23: ...0ms ON 200 ms OFF Speech Green Continuous ON Module Initialization Orange 200ms On 200ms Off 200ms On 200ms Off 200ms On 200ms Off 200msOn 200ms Off 200ms On 1200ms Off 5 Blinks PUK required Orange 200ms On 200ms Off 200ms On 200ms Off 200ms On 200ms Off 200msOn 1600ms Off SIM PIN faulty Orange 200ms On 200ms Off 200ms On 200ms Off 200ms On 2000ms Off 3 Blinks SIM Absent Orange 200ms On 200ms Off ...

Page 24: ...N Port is 192 168 002 031 The VoIP Card can be installed in typically two application scenarios in a Public IP Network or in a Private network behind a NAT Router It can also be connected to both networks VoIP Card installed in Public Network VoIP Card installed in a Private Network Router IP IP LAN Switch Hub Master Ethernet Port WAN LAN Master Card Switch Card VoIP Server Card ETERNITY ME16S ...

Page 25: ...ting to a Private Network Plug one end of the Ethernet cable supplied with the card into the WAN Port of the card and the other end into the LAN Switch Hub If connecting to the Public Network for registering Extended IP Phones Plug one end of the Ethernet cable supplied with the VoIP card into the WAN Port of the VoIP Card and the other end of the cable into the Router Modem Connect the LAN Port o...

Page 26: ...received from Master LED will remain ON Red and wait for the WAN and DSP download response Red Continuous On WAN Stack Construction Failed PPPoE connection is not established or IP Address Invalid or DHCP Client does not retrieve network parameters or any other reason Red On 1 sec Off 1 sec On 1 sec Off 1 sec LAN Stack constructed or not DSP Image is downloaded successfully or not WAN Stack constr...

Page 27: ...ec Off 1500 msec LAN Stack construct Failed DSP Image is downloaded successfully in all DSPs WAN Stack constructed successfully Green On 1 sec Off 1 sec On 1sec Off 1 sec LAN Stack constructed successfully DSP Image is downloaded successfully in all DSPs Card goes live SIP Trunk Status LED Color Cadence SIP Trunk Disabled Red Continuous On Registration Failed Authentication Password Invalid Red On...

Page 28: ...connect the Standard and Extended IP Phones of Matrix The Matrix Extended IP Phone SETU VP248 takes on all the functions of EON48 the proprietary digital key phone of Matrix except the following features Background Music CO Call Waiting Hot Desking Live Call Screening The SIP Extensions may be registered over WAN or over LAN according to your preference and your IP network installation scenario Yo...

Page 29: ...thernet Port of ETERNITY and the WAN port of the VoIP Card are connected to the public network The Master Ethernet Port is used for Auto Configuration of the Matrix Extended IP Phones When you register a SIP device other than the Matrix Extended IP Phone on the public network as SIP Extension of ETERNITY in this SIP device you must configure the following the Registrar Server Address of ETERNITY M...

Page 30: ...figure Port Forwarding for Master Ethernet Port of ETERNITY and the WAN port of the VoIP Card on the Router The Master Ethernet Port is used for Auto Configuration of the Extended IP Phones Connecting SETU VP248 as Extended SIP Extension You are recommended to complete the following steps before connecting the Matrix Extended IP Phone to ETERNITY Decide the location of the Extended IP Phone whethe...

Page 31: ... extension number you assigned to the Extended IP Phone go to the Location settings of the extension and do the following Enable Matrix Extended IP Phone Mode Enter the MAC Address of the Extended IP Phone Assign the Registrar Server IP Address as per you installation scenario For instructions see the topic Matrix Extended IP Phone Settings under Configuring SIP Extensions in the System Manual Now...

Page 32: ...eads protruding from the wall to fit into the Keyholes Now mount the phone on the wall with the screws fitting into the Keyhole slots When you mount the phone on a desk you can attach the Foot Stand in two ways as illustrated in the following Foot Stand attached at 20o Angle Pull out the Foot Stand Press down to attach detach Foot Stand Press down to attach detach Foot Stand Keyhole Slot 1 Keyhole...

Page 33: ...r desk Decide which of these positions would work for you best and accordingly attach the Foot Stand Connect the Handset to the Phone body Plug the long straightened end of the phone cord into the handset jack at the bottom of the phone marked with the handset symbol Plug the other short straight end of the phone cord into the jack at the bottom of the handset ...

Page 34: ...nstallation scenario To connect your phone to a computer on your desk use an Ethernet cable not supplied with this phone to connect the PC Port of the phone to the LAN Port of the computer Plug the connector of the Power Adapter in to the power jack at the back of the phone Use only the adapter provided with the phone to prevent any damages that may arise from the use of other adapters If your pho...

Page 35: ...uding the Speaker key and the Ringer LED will glow The LCD display will light up and the following message will appear on it as the phone boots As soon as the Loading message appears on the phone display press key Select the firmware Extended IP Phone Move the cursor by pressing the DOWN navigation key V Welcome to Matrix Booting Welcom e to Matrix Loading Select the firmware Standard S IP Extende...

Page 36: ... the phone will prompt you to change Network settings Wait for a few seconds If you want to change the Network Settings press the Enter key Detailed instructions for changing the Network Settings of the phone are provided at the end of this topic See Network Settings at the end of this topic Select the firmware Standard S IP Extended S IP Welco me to Matrix L oa di ng V05R01 E xt SIP C h a n g e N...

Page 37: ... initiates Auto Configuration to download the configuration files from ETERNITY ME As the phone downloads the configuration files the file names will appear one by one On successful download of all configuration files the phone attempts to register with ETERNITY DHCP discovery T r y i n g f o r C o n f i g f i le L a n g u a ge S t r x m l A t t e m p t i n g R e g i s t r a t i o n ...

Page 38: ...your phone The Enter key to make a selection or to complete an action The Up key to move up the Menu The Down key move down the Menu The Forward key move the cursor one character The Back key to move the cursor one character and to return from the submenu to the main menu The cursor is a non blinking underscore that appears under the first letter of the first option in the menu To make a selection...

Page 39: ...ration files attempting registration You must press the Enter Key to access network settings 3 When the phone is in idle state You must press the DSS key assigned to Local Menu C h a n g e N e t w o r k S e t t i n g s Yes No 1 2 3 4 5 6 7 8 9 0 abc def ghi jkl mno pqrs tuv wxyz Voice Mail Call Back Cancel Forward DND Names Mute Conference Transfer Hold Release Redial CA04 CA03 CA02 CA01 1 2 3 4 5...

Page 40: ...key to reach the desired network parameter and press Enter key to select and change the settings You can configure all network parameters described below except the MAC Address Connection Type Select the Connection Type as DHCP PPPoE or Static according to the IP Addressing scheme of your network If you select DHCP or PPPoE the phone will be assigned IP Address Subnet Mask and Gateway Address DNS ...

Page 41: ...plied on the phone by pressing the digit keys To enter the dot period in the IP Address press the digit key 1 twice Gateway Address If you select Static as Connection Type enter the Gateway Address here This is the IP Address of the LAN Port of the Router DNS Server If you select Static as Connection Type select the DNS Server option Static and configure the DNS Address If you select DHCP or PPPoE...

Page 42: ...der has not provided a Service Name do not configure this parameter Server Address ETERNITY Master CPU Card works as the Auto Configuration Server for the phone Enter the IP Address or the Dynamic DNS Domain Name of the Master Ethernet Port of ETERNITY here Default blank The phone sends the request for configuration files to this Server Address If you have selected DHCP as Connection Type the phon...

Page 43: ...C to its LAN port packets generated by the PC connected to its PC port To configure Phone VLAN COS select Enable The VLAN ID will be tagged on all packets generated by the phone SIP RTP DNS ARP etc Default Disabled Select VLAN ID and enter the VLAN ID that you have assigned to the VLAN in which the IP Phones are connected Valid range 0 4094 Default 1 2 The IEEE 802 1P standard allows Layer2 switch...

Page 44: ...ine the Layer 2 CoS priority bits Valid range 0 7 Default 0 PCAP To capture packets sent and received from and by the phone for monitoring and troubleshooting you can enable PCAP on the phone The phone captures up to 2 MB of packets For more information and for instructions on how to use PCAP Trace on the phone see the topic Using PCAP Trace for the Matrix Extended IP Phone under PCAP Trace in the...

Page 45: ...ress assigned to the phone MASK The current Subnet mask assigned to the phone GW The current Gateway IP Address assigned to the phone DNS The Domain Name Server address assigned to the phone S ADD The IP Address or Dynamic DNS Domain Name of the Master Ethernet Port of ETERNITY S PORT The Web Server Port of the Master Ethernet Port of ETERNITY DOMAIN The Domain Name assigned to the phone FIRM The ...

Page 46: ...be changed using DIP Switch SW2 Set Pins of SW2 as shown below to set termination resistance In ETERNITY GE Termination resistance can be changed using Jumper J5 To set the Line Termination Resistor for the PRI Port for T1 or E1 Connectivity you must change the position of the jumper J5 Refer the table below Pin 1 Pin 2 Pin 3 Pin 4 Resistance OFF OFF ON OFF 120 for E1 OFF ON OFF OFF 100 for T1 Pin...

Page 47: ... ME GE PE to the T1E1 Port and the other end to the modem provided by the ISDN Service Provider LED indication of T1E1PRI Card of ETERNITY ME and ETERNITY GE are shown below There are no LEDs on T1E1PRI Card of ETERNITY PE LED indication on ETERNITY ME T1E1PRI Card The ETERNITY ME T1E1PRI Card has four LEDs L1 L2 L3 and L4 LED L1 and L2 are assigned to T1E1 Port 1 while LED L3 and L4 are assigned ...

Page 48: ...ms OFF LOS Alarm RED Continuous ON Port Status Color Cadence Layer 1 established successfully GREEN Continuous ON RAI Alarm RED 500ms ON 500 ms OFF AIS or LOS Alarm RED Continuous ON Port Status Color Cadence Layer 1 established successfully GREEN Continuous ON CRC4 Alarm GREEN 100ms ON 100 ms OFF MFA Alarm RED 100ms ON 100 ms OFF BFA Alarm RED 500ms ON 500 ms OFF LOS Alarm RED Continuous ON Port ...

Page 49: ... ON 500 ms OFF AIS Alarm RED 100ms ON 100 ms OFF LOS Alarm RED Continuous ON Port Status Color Cadence Layer 1 established successfully GREEN Continuous ON RAI or LOS Alarm RED Continuous ON Port Status Color Cadence Maintenance Mode RED GREEN 500 ms RED 500 ms GREEN Port Status Color Cadence Near end loop back wait before activate RED 100ms ON 100 ms OFF Near end loop active RED Continuous ON Nea...

Page 50: ... Pattern LED2 LED4 Pattern Far end loop active GREEN Continuous ON Far end loop back wait after deactivate GREEN 500ms ON 500 ms OFF Port Status Color Cadence Port Disable RED Continuous ON Port Status Color Cadence Port Disable OFF OFF Port Status Color Cadence ...

Page 51: ...ce as under Glow Green 500ms Glow Red 500ms Glow Orange 500 ms LEDs turned OFF In Normal Condition LED1 will indicate the following LED indication of VMS Card3 For configuration instructions under Basic Configuration see Configuring the VMS Card If you need to generate configuration and debug reports connect the COM Port of the VMS Card with that of a PC using the communication cable supplied with...

Page 52: ...g in one end of the Ethernet cable supplied with the card into the Ethernet Port of the VMS Card Plug the other end of the cable into the Ethernet port of a standalone PC or into a LAN Switch When you connect the VMS Card to a to a LAN PC you need to make sure that The IP Address of the Ethernet Port of the VMS Card and the Ethernet Port of the LAN PC are not the same The Ethernet Port of the VMS ...

Page 53: ... and a single Digital Input Port For each connector on the card a separate RJ45 cable is provided Refer the pinout details of the ports of the Door Phone Card provided in the Appendix to connect the wires to the MDF Connect any standard 4 wire door phones to the Door Phone ports You can connect any automated control application gadget to the Digital Output Port and a sensor device to the Digital I...

Page 54: ...48 Matrix ETERNITY Quick Start A typical Installation of the Door Phone Card is illustrated below ...

Page 55: ...initiation Reset Cycle on ETERNITY ME and GE On completion of the initialization LED L1 on Master Card CPU Card will blink Green with cadence of 1Sec ON 1 Sec OFF continuously Reset Cycle on ETERNITY PE When the system becomes stable after Power ON LED L1 glows Orange and remains steady ON L2 blinks Green 1 sec ON and 1 sec OFF ...

Page 56: ...mputer and ETERNITY are in the same Subnet You may have to change the IP Address and Subnet of ETERNITY as well as that of the computer When you connect ETERNITY to a LAN Switch the IP Address of the Master Ethernet Port must not conflict with the IP Address assigned to any device on the LAN Also the Master Ethernet Port of ETERNITY must be in the same Subnet as the computer on the LAN from where ...

Page 57: ...ix ETERNITY Quick Start 51 For example issue command 2110 192168050010 to change the IP Address as 192 168 50 10 3 To change the Subnet Mask dial the command 2111 Subnet Mask 4 Dial 00 to exit from SE Mode ...

Page 58: ...52 Matrix ETERNITY Quick Start ...

Page 59: ...Standalone or LAN PC to which the ETERNITY is connected Enter the current IP address of Master Ethernet Port of ETERNITY on the address bar of the browser This may be the default IP Address or the IP Address you reassigned to ETERNITY s Master Ethernet Port refer How to access Jeeves Click Login as System Engineer ...

Page 60: ...TY Quick Start The Login page of the System Engineer mode on Jeeves will open Now enter the valid SE password The default SE password is 1234 On successful login the following programming options appear on your screen ...

Page 61: ...ick the desired link to open the respective page To save the changes you make on each page clicking the Submit button at the bottom of each page Now program the following basic parameters Region Select the Region country in which the ETERNITY is installed to load the country specific Default Settings By default India is selected as the Region So if you are installing ETERNITY in a country other th...

Page 62: ...stem loads the default Emergency Numbers for a country as per the Region you selected in the first five fields of this table You can only assign the Outgoing Trunk Bundle Group to route these numbers If you do not find the Emergency Numbers of your region on this table program the numbers at any index on this table from 6 to 10 and assign an Outgoing Trunk Bundle Group to route the numbers Make su...

Page 63: ...tation Basic Feature Template of the stations Assign the Time Table you prepared in the Trunk Feature Template of the trunks You can also set the Time Zone for the system manually using the Day Night Mode feature To know more see the System Manual Flexible Numbers By default the different station types of ETERNITY are assigned Flexible Numbers as given below SLT 2001 to 2512 DKP 3001 to 3128 ISDN ...

Page 64: ...o assign DSS Console to a DKP go to DKP Parameters On the DKP Parameters page click the Advance button scroll with the horizontal bar to reach the DSS Parameters Assign the Hardware Slot Port to which DSS is connected to the desired DKP port as DSS 1 H w Slot Port To attach second DSS console to same DKP Port assign hardware slot port of other DSS console to the DKP port in DSS 2 H w Slot Port par...

Page 65: ...rt 59 To assign the first DSS to the first DKP assign Slot5 Port 03 as one in DKP DSS 1 H w Slot Port of the software port of DKP 1 Similarly to the second DSS to the first DKP assign Slot5 and Port4 as DKP DSS 2 H w Slot Port ...

Page 66: ...gure this parameter accordingly To change CLIP type go to SLT Hardware Template You may assign different SLT Hardware Templates to different SLT Ports if required Go to SLT Parameters to assign SLT Hardware Template to SLT ports No configuration is required for CLI detection on Mobile T1E1 BRI and SIP Trunks No configuration is required for presenting the CLI on DKP and ISDN Terminals SIP Extensio...

Page 67: ...ings programmed in International Numbers Go to Regional Settings check and change the default settings of International Numbers if required You may also assign Call Privilege as No Calls Local Calls Regional Calls National Calls and Limited Calls as Toll Control Level 0 to 3 Program the allowed and denied number strings as per the call privilege type you have selected for the Toll Control Level un...

Page 68: ...ting to program attributes of the LCR Trunk Landing Routing the incoming call to Trunk Landing Group By default all the trunks are assigned trunk landing group Routing Group 01 By default members of the default Routing Group 01 are DKP 001 SLT 001 and SLT 002 Go to Routing Groups to program the routing groups with desired members To assign the Routing Group you programmed to the trunks go to Trunk...

Page 69: ...I Routing viz IC Reference Table DDI Routing Table and Outgoing Reference Table to program DDI Routing To know more about DDI Routing refer the System Manual Trunk Auto Answer By default Trunk Auto Answer is disabled on all the trunks for working hours break hours and non working hours To enable Trunk Auto Answer for working non working and break hours go to Trunk Feature Template of the trunks on...

Page 70: ...eak hours and non working hours To assign the Routing Group you created as Operators open Operators page To assign Operator to the stations go to Station Basic Feature Template Operator for the trunks is to be assigned in the Trunk Feature Template of the trunks T1E1PRI By default the orientation type of the T1E1 port is Terminal To connect the T1E1 port with the Public network the orientation typ...

Page 71: ... exchange If you have installed the ETERNITY in a private network use the signaling variant supported by both PBXs Go to E1 CAS Signaling to change the attributes of the E1 CAS signaling T1 RBS Signaling To set T1 RBS signaling on T1E1 port go to Port Parameters Signal Type configure it as T1 RBS By default the T1 Line Signaling Variant is E M Wink Start FGD and Registered Signaling variant is DTM...

Page 72: ...your Service Provider In the default configuration the Mobile Port is set to operate at 900 1800 MHz To change the Band for the Mobile port click the link Mobile Configuration Open Mobile Port Parameters and configure the Band Selection as required Network Selection Go to Network Selection under Mobile Configuration to configure the Network related attributes By default all Mobile ports are config...

Page 73: ...Xs When connecting ISDN Terminals with the BRI Port the orientation type of BRI port should be set as Network Check the BRI Switch Variant supported by the BRI port and the ISDN terminals choose the common switch variants supported by them Each BRI Port is assigned the following templates in the default configuration Trunk Feature Template 01 Station Basic Feature Template 01 Station Advanced Feat...

Page 74: ...ation Basic Feature Template 01 Station Advanced Feature Template 01 The Station Advance Feature Template and Station Basic Feature Template are of significance when the E M Port orientation type is Station The Trunk Feature Template is of significance when E M Port orientation type is Trunk Open E M Parameters under the link E M Configuration to assign a different template to the E M Port By defa...

Page 75: ...ss as the Gateway IP Address for the VoIP Ethernet Port Program the DNS Address Domain Name provided by your Internet Service Provider If Connection Type DHCP Change the Connection Type to DHCP The VoIP Ethernet Port IP Address Network Mask and Gateway Address will be provided by dynamically by the DHCP server on your LAN You have to set the DNS address only If DHCP server provides DNS address set...

Page 76: ...ver client of the Service Provider Dynamic DNS org VoIP Server Domain if you want SIP clients to register with the Registrar Server of the VoIP card using the domain handled by the VoIP Card SIP Trunks To configure SIP Trunks go to SIP Trunk Parameters To configure Proxy SIP Trunk Assign the VoIP Port to be used for the SIP Trunk Enable the SIP Trunk Program the SIP ID Registrar Server Address Reg...

Page 77: ...mber from the combo box for these extension numbers Keep the flag Use SIP Extension enabled Assign a Name to the SIP extension a unique SIP ID number string up to 6 digits for each SIP extension Assign an Authentication ID i e the number that the VoIP Card s Registrar Server will use for user authentication of the SIP messages received from the SIP Extension The number may be a string of maximum 6...

Page 78: ...k calls go to the Logical Partition page and set the combo box to Allow from Category 1 to Category 1 calls and Category 1 to VoIP calls As all the trunks are assigned category 1 calls between all types of trunks will be automatically allowed To restrict calls between certain categories of trunks and allow calls between certain categories of trunk follow the steps given below Assign Category to th...

Page 79: ...d Control Applications to program the relevant parameters Please read the topics Digital Output Port Digital Input Port Door Phone and Automated Control Applications in the System Manual before configuring the Door Phone Card To exit the SE programming mode in Jeeves click Logout button at bottom of the browser window VMS Card The ETERNITY automatically assigns un used SLT software ports SLT ports...

Page 80: ...o be assigned to the Ethernet Port of the VMS Card How to reach the Home Page of Web Server of VMS Connecting the VMS card with the computer Connect the Ethernet Port of the VMS Card to the Ethernet Port of the Computer using the RJ 45 cable provided with the card The default IP Address of the VMS card is 192 168 1 131 and Subnet Mask is 255 255 255 0 To be able to access the web server of VMS car...

Page 81: ... once you enter this command Step 3 Assign a Subnet Mask Dial the SE command 1502 Subnet Mask For example if the Subnet mask 255 255 255 0 is to be programmed the SE command you should dial is 1502 255255255000 The VMS card will restart once you enter this command You may also connect the VMS card port to the LAN of the organization But make sure that the VMS card and the computer you are using to...

Page 82: ...bar of the Web browser Internet Explorer and click Go The login page will open The web interface Jeeves is common for the ETERNITY VMS Card and CadencePro the standalone Voice mail System of Matrix Comsec You can enter the User name of your choice Entering the user name is not mandatory for login Enter the SE Password default 1234 in the Password field Click the Login button ...

Page 83: ...ies Click the links to open the respective Web pages Make the required changes and click the Submit button given at the bottom of the page to affect the changes Configuring the Region By default Region is India To change the Region click the System Parameters link Select the Region from the list and Submit the page The following parameters will be changed as per the Region you selected Operator co...

Page 84: ...ick the link Time Table to open the page Program the following parameters Time Table Program the start time and end time of working hours for weekdays in the Time Table The remaining time would be considered as Non working hours DID Welcome messages are played according to the time table programmed ...

Page 85: ...med will not be applicable and DID Welcome messages are played according to the holidays Configuring the Station Parameters Click the link Station Parameters and Station Parameters Web page will open as given below Extension Number Program the Extension numbers of the PBX which are to be allowed Mailbox Number By default no station is assigned a Mailbox Assign the Mailbox number 001 512 to the Sta...

Page 86: ...anual and Scheduled Select Manual mode for Station if the Transfer type is to be kept fixed through out the day Select Scheduled mode for Station if the Transfer type is to be kept different at different times of the day By default Manual mode is selected If Manual Mode is programmed Program the Transfer type in the field Manual Mode Transfer Type for the station By default Wait for Answer is sele...

Page 87: ...ion i e whether it is busy or free Wait for Ring Transfers the caller to the extension number dialed by the caller if the extension is ringing i e ring is detected by the CadencePro Wait for Answer Transfers the caller to the extension number dialed by the caller only if it is answered Screen VMS asks the callers to record their names and the recorded names are played to the extension number diale...

Page 88: ...u can also program it as No i e the station user will not be asked to enter the password when accessing the mailbox Message Notification Default No Program it as Yes for the mailbox depending upon the requirement of the station user Checking the VMS installation Dial the VMS group number default 3931 from the station The call will be automatically answered by the VMS and you will hear the voice me...

Page 89: ...rix ETERNITY Quick Start 83 Change the SE password When you have finished installation you are advised to change the SE password to prevent unauthorized access Go to Change SE P w to change the SE password ...

Page 90: ...84 Matrix ETERNITY Quick Start ...

Page 91: ...Matrix ETERNITY Quick Start 85 Appendix Universal Slots ETERNITY ME16S ETERNITY ME10S ...

Page 92: ...86 Matrix ETERNITY Quick Start ETERNITY ME10S with Redundancy Option ETERNITY GE12S ETERNITY GE6S ETERNITY GE3S ...

Page 93: ...Matrix ETERNITY Quick Start 87 ETERNITY PE6S ETERNITY PE3SP ETERNITY PE3SS ...

Page 94: ...able Diagrams for cards of ETERNITY ME ETERNITY ME Switch Card Port Color DKP01 Pin 01 13 Blue White DKP02 Pin 02 14 Orange White DKP03 Pin 03 15 Green White DKP04 Pin 04 16 Brown White AIP Pin 05 17 Grey White AOP Pin 06 18 Blue Red ...

Page 95: ...5 1 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 01 SLT 02 SLT SLT 04 Connector Color Connection H w Port Offset RJ45 2 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 05 SLT 06 SLT SLT 08 ...

Page 96: ... SLT 04 Connector Color Connection H w Port Offset RJ45 2 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 05 SLT 06 SLT SLT 08 RJ45 3 Green Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 09 SLT 10 SLT SLT 12 RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 13 SLT 14 SLT SLT 16 ...

Page 97: ... Green White Brown Brown White SLT 09 SLT 10 SLT SLT 12 RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 13 SLT 14 SLT SLT 16 RJ45 5 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 17 SLT 18 SLT SLT 20 RJ45 6 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 21 SLT 22 SLT SLT 24 RJ45 7 Green B...

Page 98: ...5 1 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White DKP 01 DKP 02 DKP DKP 04 Connector Color Connection H w Port Offset RJ45 2 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White 05 06 08 DKP DKP DKP DKP ...

Page 99: ...onnector Color Connection H w Port Offset RJ45 2 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White 05 06 08 RJ45 3 Green Blue Blue White Orange Orange White Green Green White Brown Brown White 09 10 12 RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White 13 14 16 DKP DKP DKP DKP DKP DKP DKP DKP DKP DKP DKP DKP ...

Page 100: ...White 09 10 12 RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White 13 14 16 RJ45 5 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White 17 18 20 RJ45 6 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White 21 22 24 RJ45 7 Green Blue Blue White Orange Orange White Green Green White Brown Brown White 25 26 28 RJ45 8 Br...

Page 101: ...5 1 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White 01 02 04 Connector Color Connection H w Port Offset RJ45 2 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White 05 06 08 TWT TWT TWT TWT TWT TWT TWT TWT ...

Page 102: ...onnector Color Connection H w Port Offset RJ45 2 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White 05 06 08 RJ45 3 Green Blue Blue White Orange Orange White Green Green White Brown Brown White 09 10 12 RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White 13 14 16 TWT TWT TWT TWT TWT TWT TWT TWT TWT TWT TWT TWT ...

Page 103: ...White Brown Brown White SLT 09 SLT 10 SLT SLT 12 RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 13 SLT 14 SLT SLT 16 RJ45 5 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 17 SLT 18 SLT SLT 20 RJ45 6 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White SLT 21 SLT 22 SLT SLT 24 RJ45 7 Green Blue Blu...

Page 104: ...n White Brown Brown White RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 5 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 6 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 7 Green Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 8 Brown Blue Blue White Orang...

Page 105: ...n White Brown Brown White RJ45 4 Brown Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 5 Blue Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 6 Orange Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 7 Green Blue Blue White Orange Orange White Green Green White Brown Brown White RJ45 8 Brown Blue Blue White Orang...

Page 106: ...ite Green Green White Brown Brown White Blue Blue White Orange Orange White Blue Blue White Orange Orange White RJ45 5 MAG 01 Blue Blue White MAG 02 Orange Orange White NC NC RJ45 6 E M 01 Gray Open Gray White CCC1 Green M1 OUT Green White SB1 Orange RX1 SPCH B Orange White RX1 SPCH A Blue SPCH1 A Blue White SPCH1 B Brown BGND Brown White E1 IN RJ45 7 E M 02 Gray Open Gray White CCC2 Green M2 OUT ...

Page 107: ...Green 04 RX SPCH A Orange White 05 SPCH A Blue 06 SPCH B Blue White 07 RX SPCH B Orange 08 E IN Brown White 09 BGND Brown 10 CCC Gray White Pin No Connection Colour H w Port Offset 01 Open Gray 02 02 SB Green White 03 M OUT Green 04 RX SPCH A Orange White 05 SPCH A Blue 06 SPCH B Blue White 07 RX SPCH B Orange 08 E IN Brown White 09 BGND Brown 10 CCC Gray White Pin No Connection Colour H w Port Of...

Page 108: ...e E M02 M SB Blue Red E M06 M SB Blue Red E M02 E SG Orange Red E M06 E SG Orange Red E M02 SP RxA SP RxB Green Red E M06 SP RxA SP RxB Green Red E M02 SP A SP B Brown Red E M06 SP A SP B Brown Red E M03 M SB Grey Red E M07 M SB Grey Red E M03 E SG Blue Black E M07 E SG Blue Black E M03 SP RxA SP RxB Orange Black E M07 SP RxA SP RxB Orange Black E M03 04 CCS Green Black E M07 08 CCS Green Black E ...

Page 109: ...te 9 BGND Brown 10 CCC3 Gray White Pin Connection Colour H w Port No Offset 1 Open Gray 01 2 SB1 Green White 3 M1 OUT Green 4 RX1 SPCH A Orange White 5 SPCH1 A Blue 6 SPCH1 B Blue White 7 RX1 SPCH B Orange 8 E1 IN Brown White 9 BGND Brown 10 CCC1 Gray White Pin Connection Colour H w Port No Offset RJ45 2 RJ45 4 1 Open Gray 02 2 SB2 Green White 3 M2 OUT Green 4 RX2 SPCH A Orange White 5 SPCH2 A Blu...

Page 110: ...BRI01 RxA RxB Orange White BRI05 RxA RxB Orange White BRI01 V V Green White BRI05 V V Green White BRI02 TxA TxB Brown White BRI06 TxA TxB Brown White BRI02 RxA RxB Grey White BRI06 RxA RxB Grey White BRI02 V V Blue Red BRI06 V V Blue Red BRI03 TxA TxB Orange Red BRI07 TxA TxB Orange Red BRI03 RxA RxB Green Red BRI07 RxA RxB Green Red BRI03 V V Brown Red BRI07 V V Brown Red BRI04 TxA TxB Grey Red B...

Page 111: ...Pin04 Ring Pin 22 Tip Brown White Magneto5 Pin05 Ring Pin 23 Tip Grey White Magneto6 Pin06 Ring Pin 24 Tip Blue Red Magneto7 Pin07 Ring Pin 25 Tip Orange Red Magneto8 Pin08 Ring Pin 26 Tip Green Red Connector Color Connection H w Port Offset RJ45 1 Blue Blue White SLT 01 Blue Orange Orange White SLT 02 Green Green White SLT 03 Brown Brown White SLT 04 RJ45 2 Blue Blue White SLT 05 Orange Orange Or...

Page 112: ...nge White SLT 10 Green Green White SLT 11 Brown Brown White SLT 12 RJ45 1 Blue Blue White SLT 13 Brown Orange Orange White SLT 14 Green Green White SLT 15 Brown Brown White SLT 16 RJ45 1 Blue Blue White SLT 17 Blue Orange Orange White SLT 18 RJ45 1 Blue Blue White SLT 19 Orange Orange Orange White SLT 20 L1 L2 1 2 3 4 5 6 Connector Color Connection H w Port Offset RJ45 1 Blue Blue White DKP 01 Blu...

Page 113: ...te DKP 14 Green Green White DKP 15 Brown Brown White DKP 16 L1 L2 1 2 3 4 Connector Color Connection H w Port Offset RJ45 1 Blue Blue White SLT 01 Blue Orange Orange White SLT 02 Green Green White SLT 03 Brown Brown White SLT 04 RJ45 2 Blue Blue White SLT 05 Orange Orange Orange White SLT 06 Green Green White SLT 07 Brown Brown White SLT 08 RJ45 3 Blue Blue White SLT 09 Green Orange Orange White S...

Page 114: ...te TWT 08 L1 L2 1 2 Connector Color Connection H w Port Offset RJ45 1 Blue Blue White TWT 01 Blue Orange Orange White TWT 02 Green Green White TWT 03 Brown Brown White TWT 04 RJ45 2 Blue Blue White TWT 05 Orange Orange Orange White TWT 06 Green Green White TWT 07 Brown Brown White TWT 08 RJ45 3 Blue Blue White TWT 09 Green Orange Orange White TWT 10 Green Green White TWT 11 Brown Brown White TWT 1...

Page 115: ...e White SLT 14 Green Green White SLT 15 Brown Brown White SLT 16 RJ45 5 Blue Blue White DKP 01 Gray Orange Orange White DKP 02 RJ45 6 Blue Blue White TWT 01 Red Orange Orange White TWT 02 L1 L2 1 2 3 4 5 6 Connector Color Connection H w Port Offset RJ45 1 Blue Blue White SLT 01 Blue Orange Orange White SLT 02 Green Green White SLT 03 Brown Brown White SLT 04 RJ45 2 Blue Blue White SLT 05 Orange Or...

Page 116: ...ector Color Connection H w Port Offset RJ45 1 Blue Blue White SLT 01 Blue Orange Orange White SLT 02 Green Green White SLT 03 Brown Brown White SLT 04 RJ45 2 Blue Blue White SLT 05 Orange Orange Orange White SLT 06 Green Green White SLT 07 Brown Brown White SLT 08 RJ45 3 Blue Blue White SLT 09 Green Orange Orange White SLT 10 Green Green White SLT 11 Brown Brown White SLT 12 RJ45 4 Blue Blue White...

Page 117: ... H w Port No Offset RJ45 2 RJ45 4 1 Open Gray 02 2 SB2 Green White 3 M2 OUT Green 4 RX2 SPCH A Orange White 5 SPCH2 A Blue 6 SPCH2 B Blue White 7 RX2 SPCH B Orange 8 E2 IN Brown White 9 BGND Brown 10 CCC2 Gray White Pin Connection Colour H w Port No Offset 1 Open Gray 04 2 SB4 Green White 3 M4 OUT Green 4 RX4 SPCH A Orange White 5 SPCH4 A Blue 6 SPCH4 B Blue White 7 RX4 SPCH B Orange 8 E4 IN Brown...

Page 118: ...te DKP 05 Orange Orange White DKP 06 Blue Blue White DKP 07 Orange Orange White DKP 08 DKP 01 Connector Color Connection H w port Offset RJ45 1 Blue Blue White Orange Orange White Brown Brown White RJ45 2 Orange RJ45 3 Green Blue SLT 02 Green Green White SLT 03 SLT 04 Blue Blue White DKP 01 Orange Orange White DKP 02 Blue Blue White DKP 03 Orange Orange White DKP 04 SLT 01 Connector Color Connecti...

Page 119: ...e White SLT 05 Orange Orange White SLT 06 Blue Blue White 0 Orange Orange White DKP 02 SLT 01 Connector Color Connection H w port Offset RJ45 1 Blue Blue White Orange Orange White Brown Brown White RJ45 2 Orange RJ45 3 Green Blue TWT 02 Green Green White TWT 03 TWT 04 Blue Blue White TWT 05 Orange Orange White TWT 06 Blue Blue White TWT 07 Orange Orange White TWT 08 TWT 01 Connector Color Connecti...

Page 120: ...e White TWT 01 Orange Orange White TWT 02 Blue Blue White DKP 01 Orange Orange White DKP 02 SLT 01 Connector Color Connection H w port Offset RJ45 1 Blue Blue White Orange Orange White Brown Brown White RJ45 2 Orange RJ45 3 Green TWT 01 Blue TWT 02 Green Green White TWT 03 TWT 04 Blue Blue White DKP 01 Orange Orange White DKP 02 Blue Blue White DKP 03 Orange Orange White DKP 04 Connector Color Con...

Page 121: ...hite TWT 01 Orange Orange White TWT 02 Blue Blue White TWT 03 Orange Orange White TWT 04 SLT 01 Connector Color Connection H w port Offset RJ45 1 Blue Blue White Orange Orange White Brown Brown White RJ45 2 Orange RJ45 3 TWT 1 Green Blue SLT 02 Green Green White SLT 03 SLT 04 Blue Blue White SLT 05 Orange Orange White SLT 06 Blue Blue White 0 Orange Orange White TWT 02 SLT 01 Connector Color Conne...

Page 122: ...P_A Brown RJ45 2 Orange 1 DOP 2 Relay A Orange White 2 Relay B Orange 3 Door Phone 2 Status Green White 4 MIC Input Blue 5 Speaker Output Blue White 6 Analog Ground Green 7 Not Connected Not Connected Brown White 8 Not Connected Not Connected Brown RJ45 3 Green 1 DOP 3 Relay A Orange White 2 Relay B Orange 3 Door Phone 3 Status Green White 4 MIC Input Blue 5 Speaker Output Blue White 6 Analog Grou...

Page 123: ...Matrix ETERNITY Quick Start 117 ...

Page 124: ...ra Vadodara 390010 India Tel 91 265 2630555 Fax 91 265 2636598 E mail Info MatrixComSec com Factory 39 GIDC Waghodia 391760 Dist Vadodara India Tel 91 2668 262056 57 Technical Support Tel 91 2668 263172 73 Fax 91 2668 262631 E mail Support MatrixComSec com www MatrixComSec com ...

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