Matrix E3XE - 01 Service Manual Download Page 2

Page: 2 / 91

CHAPTER 1: SERIAL NUMBER LOCATION

........................................................... 1

CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS

2.1

Moving the Unit ........................................................................................................... 2

2.2

Electrical Requirements ............................................................................................. 3

CHAPTER 3: PREVENTATIVE MAINTENANCE

3.1

Recommended Cleaning Tips .................................................................................... 4

3.2

Check for Damaged Parts ......................................................................................... 4

3.3

Care and Maintenance Instructions ........................................................................... 5

CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION

4.1

Console Description ................................................................................................... 6

4.2

Workout Setup Steps - Manual ................................................................................... 7

4.3

Workout Setup Steps - Fat Burn ................................................................................. 7

4.4

Workout Setup Steps - Training Workouts .................................................................. 7

4.5

Workout Setup Steps - Cooper Fitness Test ............................................................... 8

4.6

Workout Setup Steps - Target Heart Rate .................................................................. 9

4.7

Workout Setup Steps - Constant Watts ...................................................................... 9

CHAPTER 5: MANAGER MODE

5.1

Manager Mode Overview ............................................................................................ 10

5.2

Manager Mode - About Tab......................................................................................... 10

5.3

Manager Mode - Time Tab .......................................................................................... 11

5.4

Manager Mode - Defaults Tab..................................................................................... 11

5.5

Manager Mode - Language Tab .................................................................................. 12

5.6

Manager Mode - TV Tab ............................................................................................. 13

5.7

Manager Mode - Other Tab ......................................................................................... 13

CHAPTER 6: ENGINEERING MODE

6.1

Engineering Mode Overview ....................................................................................... 14

6.2

Engineering Mode - Errors Tab ................................................................................... 14

6.4

Engineering Mode - Statistics Tab .............................................................................. 15

6.5

Engineering Mode - Self Power Tab ........................................................................... 15

6.6

Engineering Mode - Clubs Tab.................................................................................... 16

6.7

Engineering Mode - Club ID Tab ................................................................................. 16

CHAPTER 7: SERVICE MODE

7.1

Service Mode Overview .............................................................................................. 17

7.2

Service Mode - Setup Tab........................................................................................... 18

7.3

Service Mode - Test Tab ............................................................................................. 20

7.4

Service Mode - Date / Time Tab ................................................................................. 21

7.5

Service Mode - Log Tab .............................................................................................. 22

CHAPTER 8: TROUBLESHOOTING

8.1

Electrical Diagram ...................................................................................................... 23

8.2

Error Codes on the Console ...................................................................................... 26

8.3

LCB LED Indicators .................................................................................................... 27

8.4

Troubleshooting - Display Issues ................................................................................ 28

8.5

Troubleshooting - Error 0x04A0 .................................................................................. 29

8.6

Troubleshooting - Resistance Issues .......................................................................... 30

8.7

Troubleshooting - Pedals Slipping .............................................................................. 31

8.8

Troubleshooting - Noise Issues................................................................................... 31

8.9

Troubleshooting - Heart Rate Issues .......................................................................... 32

8.10

Troubleshooting - No Power to the Console ............................................................... 33

8.11

TV Troubleshooting - Overview ................................................................................... 34

TABLE OF CONTENTS

Summary of Contents for E3XE - 01

Page 1: ...E 3 X E 0 1 S U S P E N S I O N E L L I P T I C A L S E R V I C E M A N U A L...

Page 2: ...Mode Language Tab 12 5 6 Manager Mode TV Tab 13 5 7 Manager Mode Other Tab 13 CHAPTER 6 ENGINEERING MODE 6 1 Engineering Mode Overview 14 6 2 Engineering Mode Errors Tab 14 6 4 Engineering Mode Statis...

Page 3: ...lacement 55 9 14 Foot Pedals Replacement 56 9 15 Pedal Arm Replacement 57 9 16 Link Arm Replacement 58 9 17 Swing Arm Replacement 59 9 18 Vertical Stabilizer Arm Replacement 60 9 19 Incline Arm Cover...

Page 4: ...1 1 1 SERIAL NUMBER LOCATION CHAPTER 1 SERIAL NUMBER LOCATION SERIAL NUMBER LOCATION...

Page 5: ...pply cord or use the cord as a handle Close supervision is necessary when the Suspension Elliptical is used by or near children or disable persons Do not use outdoors Do not operate where aerosol spra...

Page 6: ...rrectly If the Suspension Elliptical will be plugged in follow the requirements below MATRIX DEDICATED CIRCUIT ELECTRICAL REQUIREMENT INFO All powered Matrix Suspension Ellipticals require the use of...

Page 7: ...equipment free from dust and dirt DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems MAINTAIN LABELS AND NAMEPLATES Do...

Page 8: ...hat the equipment may be in need of service 2 Clean the Suspension Elliptical before and after each use including a Use a damp soft cloth with water or mild liquid detergent to clean all exposed surfa...

Page 9: ...ension Elliptical into Cool Down Mode E3XE ENTERTAINMENT ZONE TV Will take the user directly to the TV screen VOLUME UP DOWN Adjusts the volume output through the headphone jack of either integrated c...

Page 10: ...o Level and follow the prompts to set 3 Select the key next to Time and follow the prompts to set 4 Select the key next to Weight and follow the prompts to set 5 Select the key next to GO and the disp...

Page 11: ...of 30 minutes for very fit individuals Once the test ends a recovery period cool down will begin and the user s results are calculated and displayed Results are based on the number of stages completed...

Page 12: ...rent heart rate 1 Start pedaling and press the key next to TARGET HEART RATE 2 Select the key next to Age and follow the prompts to set 2 Select the key next to Percent of HR and follow the prompts to...

Page 13: ...to normal operation NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3 5 seconds to res...

Page 14: ...FAULTS DESCRIPTION MODIFIED Level Default 1 This option controls the default program level Max 1 Min 20 Age Default 30 This option controls the default user s age used in the target HR calculations Ma...

Page 15: ...elect default language This option allows the user to select a flag for a specific language N A FLAG UNIT Mile Mile KM KM KM LANGUAGE English German FLAG UNIT KM KM KM KM KM LANGUAGE Spanish Dutch Ita...

Page 16: ...A External TV Default Off This option controls the external TV power NOTE The TV will only work in AC Plug in Mode On Off Remote TV Default Off This option allows the controller to work with MYE TV On...

Page 17: ...ow the prompts to change 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME or press and hold the STOP key for 3 5 seconds to return to normal operation NOTE If a setting h...

Page 18: ...is option controls the minimum RPM limits for operation 25 99 RPM Disconnect This option controls the minimum RPM limit to operate other functions when no power is present 10 99 RPM Keep Time This opt...

Page 19: ...is option allows the club to select a screen header from a list N A 6 5 ENGINEERING MODE CLUBS TAB ENGINEERING MODE FUNCTION DEFAULTS DESCRIPTIONS MODIFIED Club ID This option records the Club ID of t...

Page 20: ...that needs to be changed and follow the prompts to change 3 Press the ENTER key once the desired setting is correct to save 4 Press HOME or press and hold the STOP key for 3 5 seconds to return to no...

Page 21: ...r of the console and frame Accumulated Distance This option displays the accumulated workout distance since production Accumulated Time This option displays the accumulated workout time since producti...

Page 22: ...ration is as follows then press OK V YY MM nnnnn V is the version This will be a letter between B Z if the console is version A just leave this blank Y is the year e g 10 11 12 MM is the month e g 08...

Page 23: ...20 FUNCTION DEFAULTS DESCRIPTIONS Keypad This option is for a keypad test SERVICE MODE Test 7 3 SERVICE MODE TEST TAB CHAPTER 7 SERVICE MODE...

Page 24: ...21 SERVICE MODE FUNCTION DEFAULTS DESCRIPTIONS Time Date Time This option sets the current date and time on the machine 7 4 SERVICE MODE DATE TIME TAB CHAPTER 7 SERVICE MODE...

Page 25: ...ICE MODE LOG TAB FUNCTION DEFAULTS DESCRIPTIONS Delete This option deletes key components replacement history Create This option creates key components replacement history SERVICE MODE Log CHAPTER 7 S...

Page 26: ...23 8 1 ELECTRICAL DIAGRAMS CHAPTER 8 TROUBLESHOOTING...

Page 27: ...24 CHAPTER 8 TROUBLESHOOTING 8 1 ELECTRICAL DIAGRAMS CONTINUED P21 DIGITAL COMMUNICATION WIRE...

Page 28: ...25 8 1 ELECTRICAL DIAGRAMS CONTINUED CHAPTER 8 TROUBLESHOOTING G14 HAND PULSE CONNECTING WIRE...

Page 29: ...isconnection Voltage under 8V or over 15V Check the wire connections at the battery Replace the battery 0x0441 B When the UCB implements a command the LCB is not receiving this command Check the machi...

Page 30: ...components If LED 5 is OFF Generator has no RPM output Normal for a powered unit if the unit is self powered and the LED is still OFF replace the generator If LED 8 is OFF Bad communication between th...

Page 31: ...see if the LEDs are lit on the LCB see Section 8 3 Troubleshoot using the LED indicators 2 Check to see if LED D18 is lit on the UCB a If LED D18 is lit check the switch on the back of the UCB It shou...

Page 32: ...e ON If they are OFF the LCB is damaged Replace the LCB If LED1 is OFF No AC power cord plugged in Normal for an unpowered unit If LED 8 is OFF Bad communication between UCB and LCB Reconnect the cons...

Page 33: ...ns at the UCB and LCB 2 Check if the generator is outputting variable power a Insert the probes from a multi meter into wires 1 2 2 3 and 1 3 on the generator wire harness connector Figure A b When pe...

Page 34: ...ernal components POSSIBLE CAUSES 1 The pedal is loose on the pedal arm 2 The axle is worn out 3 The belt tension is not enough or the belts are too dirty 4 The link arm connection to the dual action h...

Page 35: ...rom the unit and verify continuity of the HR grip wiring With a multi meter set for ohms place one prong on the HR grip wiring coming up the console mast Figure C and the other on the appropriate plat...

Page 36: ...to see if LED9 is lit on the LCB Figure A a If LED9 is not lit check for incoming AC voltage at the LCB Replace the power components as needed if the voltage is not present b Replace the LCB if all po...

Page 37: ...eplace the internal coax cable d If plugging the coax cable into the back of the console does not resolve the issue remove the console back and check the console cable connection at the tuner Figure C...

Page 38: ...r cover by turning it counter clockwise Figures A B 2 Remove the 3 screws holding the disk to the axle Figure C 3 Remove the disk Figure D 4 Reverse Steps 1 3 to install a new disk NOTE The 3 screws r...

Page 39: ...r from the link arm Figure C 3 Secure the handlebar so that it is out of the way Figure D 4 Remove the front disks as outlined in Section 9 1 5 Detach the pedal arm from the crank bearing assembly Fig...

Page 40: ...older plastic and remove it from the unit Figure H 9 Remove the 2 screws to disassemble and remove the middle stabilizer sweat cover Figures I J 10 Remove the 1 screw exposed when the cup holder is re...

Page 41: ...nt shrouds from the frame or each other Figure M 13 Turn the crank to the slotted portion of the shroud Figure N 14 Remove the front shrouds for frame access Figures O P 15 Reverse Steps 1 14 to insta...

Page 42: ...disks from the machine as outlined in Section 9 1 3 Disconnect all wires from the LCB Figure A 4 Remove the 2 screws holding the LCB to the frame Figure B 5 Reverse Steps 1 4 to install a new LCB 6 Te...

Page 43: ...ront shrouds as outlined in Section 9 2 4 Cut the cable tie holding the cable to the frame Figure A 5 Unplug the power cable connector of the generator Figure B 6 Loosen the nut holding the generator...

Page 44: ...E 9 Loosen and remove the generator belt Figure F 10 Remove the generator from the frame 11 Reverse Steps 1 10 to install a new generator Re install the belts as outlined in Section 9 5 NOTE The 3 sc...

Page 45: ...2 4 Remove the generator as outlined in Section 9 4 5 To install a new belt first put the belt installation tool on the pulley Figure A 6 Put the new belt on the installation tool Figure B 7 Turn the...

Page 46: ...the tension pulley and rotate the pulley counter clockwise until there is enough slack in the belt to remove it Figures A B 4 Install the replacement belt and reverse necessary steps to secure the as...

Page 47: ...e Figure B 5 On the left side of the frame remove the retaining ring that holds the pulley axle bearing into the frame Figure C 6 Remove the pulley axle set assembly from the frame Clean any debris fr...

Page 48: ...f the frame remove the retainer clip that holds the drive axle bearings in the frame Figure A 5 Install an M10 screw into the drive axle Figure B 6 Turn the screw until the head is close to the drive...

Page 49: ...igure I 13 Mount the other tool from Figure H behind the bearing cap portion of the tool Use the M10 x 65L screw with a washer and a nut to attach the tool to the drive axle Figure J 14 Turn the screw...

Page 50: ...asher and a nut to attach the tool to the drive axle Figure O 19 Turn the screw at least 4 full revolutions into the drive axle Then turn the nut until it is close to the cup portion of the tool Figur...

Page 51: ...Use a screwdriver to remove the iron plate from the drive axle Figures S T 23 Re install the belts as outlined in Sections 9 5 and 9 6 24 Test the Suspension Elliptical as outlined in Section 9 21 FIG...

Page 52: ...w should be at least 40 long into the crank hole Then turn the screw until the crank can be separated from the axle Figure B 5 Install the replacement crank There should be a 4mm gap between the end o...

Page 53: ...e A 3 Disconnect the console cable and other wiring and remove the console Figure B 4 Connect the wire connections to the new console 5 Carefully push the wires into the console and mast until they ar...

Page 54: ...10 2 Remove the 2 screws holding on the back cover of the console and remove it Figure A 3 Remove the 4 screws holding the front of the console to the back and split the 2 halves Figure B 3 Unplug the...

Page 55: ...ugh the slot in the console faceplate Figures H I 8 Plug the ribbon cable into the UCB and remount the UCB to the console faceplate Figure J NOTE If any cables were removed during Step 6 be sure to pl...

Page 56: ...te Once it is in place press down on the overlay so that the adhesive on the overlay bonds to the keypad Figure M 12 Reverse Steps 1 3 to re assemble the console 13 Test the Suspension Elliptical for...

Page 57: ...he HR grip wiring Figure B 4 Carefully remove the wires from inside the console mast until the connectors on the ends come free and disconnect Figure C 5 To install a new handlebar assembly connect th...

Page 58: ...rm meet Figure B 3 Remove the two bolts that hold on the pivot cap and remove the cap Figure C 4 Unplug and separate the heart rate connector exposed once the pivot cap is removed Then remove the 4 sc...

Page 59: ...l Figure A 2 Remove the 4 screws that hold the plastic pedal to the foot plate Figure B 3 Remove the plastic foot pedal Figure C 4 Clean the foot plate to remove any rubber or debris 5 Reverse Steps 1...

Page 60: ...ds the pedal and swing arms together Figure D 5 The swing arm can now be separate from the pedal arm Figure E 6 Remove the bolt that holds the link arm to the pedal arm and remove the pedal arm Figure...

Page 61: ...Figure A 2 Remove the bolt and bushings where the dual action handlebar meets the link arm Figure B 3 Remove the bolt that holds the link arm to the pedal arm and remove the link arm Figure C 4 Rever...

Page 62: ...ke the bolt removed in Step 1 and turn it into the shaft Figure D 5 Use a mallet to hit the head of the bolt until the swing arm can be separate from the pedal arm and remove the pedal arm Figures E F...

Page 63: ...B 2 Remove the bolt from the upper pivot joint of the vertical stabilizer arm Figure C 3 Remove the vertical stabilizer arm Figure D 4 Reverse Steps 1 3 to install a vertical stabilizer arm NOTE Tight...

Page 64: ...GUIDE 9 19 INCLINE ARM COVER REPLACEMENT 1 Remove the screw that holds the plastic cover on the arm Figures A B 2 Remove the incline arm cover Figure C 3 Reverse Steps 1 2 to install a new incline ar...

Page 65: ...screwdriver from the underside of the bar 2 Once the screws are removed lift the part carefully then disconnect any wire connections to fully remove the part This includes the resistance buttons and h...

Page 66: ...tion NOTE If a setting has been changed the unit and console power should be reset Cycle the power switch and press and hold the CHANNEL UP and CHANNEL DOWN keys for 3 5 seconds to reset the console p...

Page 67: ...Yes English German French Italian Spanish Dutch Portuguese Chinese Japanese Korean Swedish Finnish Russian Arabic Resistance Levels 25 Workouts Manual Rolling Intervals Fat Burn Random Fitness Test T...

Page 68: ...9 GRADE MINIMUM GREEN 5 SCREW M5 X 0 8P X 10L YELLOW 2 SCREW M5 X 0 8 X 12L BLACK 2 BAGS 4 SPRING WASHER 8 2 X 15 4 X 2 0T BLACK 2 BAGS 4 SOCKET HEAD CAP SCREW M8 X 1 25P X 20L 10 9 GRADE MINIMUM BLA...

Page 69: ...66 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS STEP 1 CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 70: ...67 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 2 RED HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 71: ...68 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 3 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 72: ...69 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED Torque this bolt to 80 N m STEP 4 GREEN YELLOW HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 73: ...70 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 5 RED HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 74: ...71 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 6 CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 75: ...72 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 7 BLUE BLACK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 76: ...73 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 8 WHITE HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 77: ...74 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 9 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 78: ...75 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 10 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 79: ...76 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 11 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 80: ...77 10 3 SUSPENSION ELLIPTICAL ASSEMBLY STEPS CONTINUED STEP 12 PINK HARDWARE BAG CHAPTER 10 SUSPENSION ELLIPTICAL SPECIFICATION AND ASSEMBLY GUIDE...

Page 81: ...el for optimum use Once you have placed your unit where you intend to use it raise or lower one or both of the adjustable levelers located on the bottom of the frame Use a 6mm Allen wrench through the...

Page 82: ...he power cord 2 Remove the console from the Suspension Elliptical 3 Remove the 2 screws holding the small silver back cover to the console and remove the back cover Figures A B 4 Remove the 4 screws h...

Page 83: ...acket to the console using 4 screws Figure I 10 Install the console back onto the console mast and secure it with 5 screws Figure J NOTE Make sure to tuck all the wiring into the console or mast to pr...

Page 84: ...p end of the back cover beneath the TV lower plastic cover and route the wiring through the hole in the back cover Figure O Once you have the top of the back cover in position push the lower part of t...

Page 85: ...ber keypad and a Menu will appear on the TV Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no key strok...

Page 86: ...signal to come in clearly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a channel 1 Follow Steps 1 4 in the Auto Scan instructions to a...

Page 87: ...4 Press the key on the number keypad and a Menu will appear on the TV Figure M 5 Use the VOLUME UP or DOWN keys to scroll the cursor to Setup on the Menu Figure N 6 Use the CHANNEL UP or DOWN keys to...

Page 88: ...standard display picture turns red prior to updating the software 1 Copy five software files 3xeAllDeploy cab NK IO_XXX updateLMM cofige and Extract_CE onto a USB drive 2 Turn on the power to the Sus...

Page 89: ...r Manager Mode then press the key next to ABOUT Figure F 7 Press the key next to VERSIONS to verify the new software version Figure G 8 All of the software versions will now be displayed Figure H Pres...

Page 90: ...87 NOTES...

Page 91: ...88 MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO...

Search results

Summary of Contents for E3XE - 01

Reviews:

Related manuals for E3XE - 01

Brands by name

Popular brands

Matrix E3XE - 01, Service Manual

Search results

Summary of Contents for E3XE - 01

Reviews:

Related manuals for E3XE - 01

Brands by name

Popular brands