Model: DDU-TM-44/46 or DDU-44/46
Doc. Ref. no. : - m06c/om/101
Issue no. 04
Page 35 of 36
User’s Manual
PROBLEM:
UTC time and/or date is incorrect.
There are several potential failure points:
• Invalid, intermittent or missing Time Code source
• Date/year overwrite function for non
‐
date encoded Time Code may be configured improperly
• Battery may need to be replaced
• A Local Time Zone configuration not set correctly
1. Verify that your Time Code source is generating the UTC referenced time and date that you expect
and that this Time Code format is at an acceptable signal level and quality that can be detected at the
client side (i.e. DDU-TM-44/46 or DDU-44/46 input).
2. If you are using in
‐
house Time Code, verify that the Time Code source is locked to the GPS satellite
system for UTC Time Code.
3. If your Time Code source is providing DST adjustments, Please Note that DDU-TM-44/46 or DDU-
44/46, does not support any kind of DST adjustments.
4. If your Time Code source is providing Time Zone offsets these functions must be disabled in your
DDU-TM-44/46 or DDU-44/46 in order to eliminate double offsets.
If these troubleshooting tips do not solve your problem then, please contact Customer support
at either nearest area office or Main Head Office as given on the first page.
