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LC Plus user manual
Service and maintenance
Warning! Disconnect the panel from power and ensure that all connectors are sealed either
with their corresponding cable connectors or with their caps, or isolate the entire
distribution circuit from power before cleaning. Refer any service operation not described
below to service technician approved by Martin Professional. Removing any cover or LED
tube may cause a safety risk or unsatisfactory performance and will invalidate the product
warranty.
The user will need to carry out periodic cleaning, and it is also possible for the user to update the LC Plus
firmware quickly and easily from the P3-100 System Controller. All other service operations must be carried
out by Martin Professional or its approved service agents.
Installation, on-site service and maintenance can be provided worldwide by the Martin Professional Global
Service organization and its approved agents, giving owners access to Martin’s expertise and product
knowledge in a partnership that will ensure the highest level of performance throughout the product’s
lifetime. Please contact your Martin supplier for details.
It is Martin policy to apply the strictest possible calibration procedures and use the best quality materials
available to ensure optimum performance and the longest possible component lifetimes. However, LEDs are
subject to wear and tear over the life of the product, resulting in gradual changes in color and overall
brightness over many thousands of hours of use. The extent of wear and tear depends heavily on operating
conditions and environment, so it is impossible to specify precisely whether and to what extent LED
performance will be affected. However, you may eventually need to ask Martin Professional to replace LED
tubes if LED characteristics are affected by wear and tear after an extended period of use and if you require
panels to perform within very precise optical and color parameters.
The fuses marked F1 and F2 on the PCB may only be replaced by Martin Service or its authorized agents.
These fuses must be 10 A/250 V, HBC type.
The LEDs will not be affected by weather conditions as they are sealed inside acrylic tubes. However, the
outer surfaces of the acrylic tube will be exposed to the elements, dirt, dust, etc.
Cleaning
Do not use abrasive, caustic or solvent-based products for cleaning, as they can cause surface damage.
To clean an LC Plus panel:
1. Vacuum or gently blow away dust and loose particles from the heatsink fins on the base of the panel with
low-pressure compressed air.
2. Wipe the outside of the LED tubes with a soft, lint-free cloth dampened with a solution of water and
detergent or auto shampoo. Apply gentle pressure only.
Installing new software
It may be necessary to upload new software to the LC Plus if the product appears to have a software-related
fault or if you want to update to a newer software version. Software updates are available from Martin and
can be installed from the P3-100 System Controller over the P3 link. See the P3-100 System Controller user
manual for instructions for this procedure.
