Troubleshooting
Problem
Probable cause(s)
Remedy
No response from fixture when
power is applied.
No power to luminaire.
Check power connections.
Ground fault protection circuit
breaker (RCD) has tripped.
Reset RCD. If problem
persists, test and if necessary
replace the RCD, or reduce
the number of fixtures
powered via one RCD.
Problem on analog control
link.
Check controller, cables and
connections. Repair or replace
as necessary.
Luminaires do not respond
correctly to analog control.
Controller not connected
correctly.
Check connection.
Fault on analog control link.
Check cables and
connections. Repair or replace
as necessary.
Poor quality light output.
Tube not burnt in.
Run luminaire for at least 100
hours to burn in tubes.
Tube defective.
Disconnect luminaire and
replace tube.
Ambient temperature too low.
Leave luminaires permanently
powered.
Increase minimum dimming
levels to raise temperature
inside luminaires.
Summary of Contents for Architectural Rail Light
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