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User Guide
54
Troubleshooting
need the Marantz factory default configuration, you will have to
use Touch Screen Setup with a Windows PC to restore it (see page 57).
Remote Control error messages
■
If one of the following error messages occurs, please contact
your Marantz dealer or Marantz customer service:
■
Can
’
t open configuration file
■
Configuration file error
■
No configuration file found
■
Invalid configuration file version
Tip
The bulletin boards and friendly users at www.remotecentral.com
can often give you help with problems on weekends or in eve-
nings when your dealer or Marantz technical support may not be
available.
Recharging Problems
The batteries won
’
t recharge
■
Make sure you are using the rechargeable battery pack included
with your recharging dock and not the AA batteries.
The indicator light flashes
■
Check if the contacts on the recharging dock are clean and free
of obstructions.
■
Make sure the RC9200/5200 lies properly on the dock.
■
Make sure the battery pack is installed properly in your Remote
Control (see page 4).