Before Calling for Service
Section 5
5-2
Part Number 5031216
01/09
Drink Troubleshooting
Condition Investigation
Check
Correction
Water only dispensing
No pressure
Regulator(s) out of adjustment
Check/adjust regulator(s).
Out of CO
2
Install
fresh
tank.
Defective regulator(s)
Check/repair/replace regulator(s).
CO
2
line pinched, kinked or
obstructed
Check/repair/replace CO
2
line.
Syrup and CO
2
only
dispensing
Carbonator
No power
Check power supply. Plug in carbonator
or reset breaker.
Water supply
Make sure water is turned “on”.
Replace water filter.
Check/clean/replace pump strainer.
Check/clean/repair water check valve.
Check for frozen water line.
Internal
carbonator unit only
.
Defective carbonator
Check/repair/replace carbonator pump,
motor, electrode or liquid level control.
Syrup and plain water
only dispensing setting
No pressure
Out of CO
2
Install
fresh
tank.
HP regulator out of adjustment
Adjust HP regulator to the proper setting.
Defective HP regulator
Check/repair/replace HP regulator.
CO
2
line pinched, kinked or
obstructed
Check/repair/replace CO
2
line.
One valve will not
dispense anything
Is there power to the
valve?
Broken wire or loose connection
Replace/repair wire or connector.
Bad microswitch
Replace microswitch.
Beverage dispensed is
too sweet
Is the ratio (brix) of the
drink correct?
Flow control out of adjustment
Adjust the flow control.
Insufficient soda flow due to low
carbonator pressure
Adjust CO
2
pressure or change the tank.
Low CO
2
pressure due to leaks
Repair CO
2
leaks.
Obstruction in the water or soda
line
Clean out the lines.
Beverage is not sweet
enough
Is the ratio (brix) of the
drink correct?
Flow control out of adjustment
Adjust the flow control.
Soda flow too high
Reset CO
2
pressure or replace regulator
if necessary.
Obstruction in syrup line
Clean out the syrup line.
Drinks are foaming
Are system pressures
correct?
Over carbonation
Check CO
2
supply. Reset pressure or
replace regulator if necessary.
Dirty lines/valves
Clean/sanitize entire system.
No water, syrup or gas
dispensing
Is there power to the
unit?
No power
Plug in unit or reset breaker.
Power to control box
Replace fuse or control box.
Is power coming
through the key
switch?
Key switch “off”
Turn switch “on”.
Key switch defective
Replace key switch.
Is there power to the
key switch?
No power through the transformer
Reset/replace transformer.