Before Calling for Service
Section 5
5-4
Part Number 020003315
1/11
Flavor Shot Troubleshooting
Pump Troubleshooting
Problem
Possible Cause
Corrective Action
Flavor shot syrup does not
dispense when flavor button is
depressed.
Syrup supply depleted.
Replace syrup.
CO
2
supply depleted.
Replace CO
2
.
BIB disconnect loose or packed
with dried syrup residue.
Tighten and/ or clean BIB disconnect.
CO
2
Regulator set to low.
Check CO
2
regulator for proper setting — 30 PSI (1
Bar) or according to line run.
Kinked CO
2
or syrup line.
Check lines for kinks.
BIB pump inoperative.
Check pumps, replace if needed.
Valve solenoid inoperative.
Check wiring to valve, replace solenoid.
Vinyl tubing off at nozzle or at
solenoid.
Reconnect tubing.
Vinyl tubing plugged with syrup at
nozzle or at solenoid.
Clean tubing and nozzle.
Board not in dispense mode.
Place control board into dispense mode “0”.
No power to control board.
Disconnected or loose wires.
Check connector to transformer and corresponding
control board.
No power to transformer.
Check power supply at transformer — 24 VAC.
Flavor syrup does not shut off.
Check for stuck solenoid
Replace solenoid if it continues to stick.
Problem
Possible Cause
Corrective Action
Pump motor does not
shut off
Problem with probe or probe harness.
Pump motor
intermittent
Problem with probe or probe harness
Pump motor does not
pump
Water pressure from water source is not
high enough
Verify water pressure leading into pump inlet is 40 psi
minimum.
1. Remove probe electronics.
2. Pass magnetic tip of screwdriver by
lower end of tube extending from
electronics package.
3. Reed switch will close.
4. Carbonator operates.
