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Majestic  •  DBDV36PLATIN, DBDV36PLATIL, DBDV42PLATIN, DBDV42PLATIL Owner’s Manual  •  2454-981 Rev. C  •  3/17

WARNING! DO NOT operate 

fi

 replace before reading 

and understanding operating instructions. 

Failure 

to operate 

fi

 replace according to operating instructions 

could cause 

fi

 re or injury.

Young children should be carefully supervised when they 

are in the same room as the appliance.  Toddlers, young 
children and others may be susceptible to accidental 
contact burns.
•  A physical barrier is recommended if there are at risk 

individuals in the house.  

•  To restrict access to a 

fi

 replace or stove, install an 

adjustable safety gate to keep toddlers, young children 
and other at risk individuals out of the room and away 
from hot surfaces.

•  Install a switch lock or a wall/remote control with child 

protection lockout feature.

•  Keep remote controls out of reach of children.
•  Never leave children alone near a hot 

fi

 replace, whether 

operating or cooling down.

A. Appliance Safety

A barrier designed to reduce the risk of burns from the 
hot viewing glass is provided with this appliance and 
shall be installed for the protection of children and other 
at-risk individuals.  DO NOT operate the appliance with 
the barrier removed.  If the barrier becomes damaged, 
the barrier shall be replaced with the manufacturer’s 
barrier for this appliance. 

Contact your dealer or Hearth & Home Technologies if the 
barrier is not present or help is needed to properly install one.

•  Teach children to NEVER touch the 

fi

 replace.

•  Consider not using the 

fi

 replace when children will be 

present.

Contact your dealer for more information, or visit: www.
hpba.org/safety-information.

To prevent unintended operation when not using your 

fi

 re-

place for an extended period of time (summer months, 
vacations, trips, etc):
•  Remove batteries from remote controls.
•  Turn off wall controls.
•  Unplug 6 volt adapter plug (IPI) and remove batteries on 

IPI models.

Important Safety and Operating Information 

 

Clear Space

WARNING! DO NOT

 place combustible objects in front 

of the 

fi

 replace or block louvers.

 

High temperatures could 

start a 

fi

 re. See Figure 3.1.

 Avoid placing candles and other heat-sensitive objects 
on mantel or hearth. Heat could damage these objects.

Figure 3.1  Clear Space Requirement - All Models

CLEAR SPACE

3 FT. IN 

FRONT OF 

FIREPLACE

Over Firing

The appliance is considered to be over 

fi

 ring if the 

fl

 ames 

are contacting the top of the 

fi

 rebox.  Call a quali

fi

 ed service 

technician to service the appliance

DANGER

HOT GLASS 

WILL 

CAUSE BURNS.

DO NOT TOUCH 

GLASS 

UNTIL COOLED.

NEVER 

ALLOW CHILDREN

 TO TOUCH GLASS.

•  Keep children away.
•  CAREFULLY SUPERVISE children in same room 

as 

fi

 replace.

•  Alert children and adults to hazards of high 

temperatures.

High temperatures may ignite clothing or other 

fl

 ammable materials.

•  Clothing, furniture, draperies, and other 

fl

 ammable 

materials must not be placed on or near the 
appliance.

Summary of Contents for DBDV36PLATIL

Page 1: ...h of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals DO NOT store or use gasoline or other flam mable vapors and liquids in the v...

Page 2: ..._________________________________________________________ Gas and Electric Information Serial Number Type of Gas Model Number Not Not for use use with with solid solid fuel fuel Ne Ne doit doit pas entre entre utilise utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance with with local local code...

Page 3: ...ss Specifications 6 C BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 10 F Lighting Instructions IPI 11 G Appliance Break In 12 H Heat Management 12 I IPI Battery Tray Battery Installation 12 J Operation During A Power Outage IPI Plus 13 K...

Page 4: ...overage begins on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the inst...

Page 5: ... EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources and re...

Page 6: ...aters and applicable sections of Gas Burn ing Heating Appliances for Manufactured Homes and Recreational Vehicles and Gas Fired Appliances for Use at High Altitudes MODELS DBDV36PLATIN DBDV36PLATIL DBDV42PLATIN DBDV42PLATIL LABORATORY Underwriters Laboratories Inc UL TYPE Direct Vent Heater STANDARD ANSI Z21 88 2014 CSA 2 33 2014 Models U S or Canada Maximum Input BTU h Minimum Input BTU h Orifice...

Page 7: ...our dealer or Hearth Home Technologies if the barrier is not present or help is needed to properly install one Teach children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org safety information To prevent unintended operation when not using your fire place for an extended period of time summer...

Page 8: ...h Home Technologies specified and approved parts DECORATIVE FRONTS NOT SHOWN SECTION 4 B FIXED GLASS ASSEMBLY NOT SHOWN SECTION 4 B MANTEL HEARTH not required FAN KIT SECTION 3 K CLEAR SPACE SECTION 3 A GRATE Figure 3 3 Good Faith Wall Surface Temperatures Above Appliance D Good Faith Wall Surface TV Guidelines NOTICE Temperatures listed above are taken with a temperature measuring probe as prescr...

Page 9: ...anufacturer and from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technical specifica ons Contact the TV s manufacturer directly if you cannot locate this informa on or have ques ons regarding the info...

Page 10: ... materials have been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace...

Page 11: ...mpanying appliance Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup ...

Page 12: ...ol knob or using the command on the optional remote control if installed If the rheostat included in the optional fan kit is installed turn the knob clockwise to increase the fan speed and counterclockwise to decrease the fan speed G Appliance Break In Initial Break in Procedure The fireplace should be run 20 to 30 minutes continuously on high Turn the fireplace off and allow it to cool completely...

Page 13: ... the batteries from the battery tray Replace door or decorative front on appliance Multifunctional Wired Wall Switch Control System Slide the switch to the OFF position Remove the batteries from the battery tray Replace door or decorative front on appliance Wireless Remote Slide the ON REMOTE OFF switch to the REMOTE position Remove the batteries from the battery tray Replace door or decorative fr...

Page 14: ...atically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the remote 4 If you intend to use both an optional wired wall switch and the RC200 or RC300 remote control to operate your fireplace the wall switch will override any commands given by the remote 5 Module Reset This module may lock out under certain conditions When this occurs the appliance wil...

Page 15: ...ith one hand and secure glass latches with the other hand Reinstall decorative front B Maintenance Tasks Homeowner The following tasks may be performed annually by the homeowner If you are uncomfortable performing any of the listed tasks please call your dealer for a service ap pointment More frequent cleaning may be required due to excessive lint from carpeting bedding material et cetera It is im...

Page 16: ... must be performed by a qualified ser vice technician Gasket Seal and Glass Assembly Inspection Frequency Annually By Qualified Service Technician Tools needed Protective gloves drop cloth and a stable work surface Inspect gasket seal and its condition Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat Confirm there is no damage to glass or glass fr...

Page 17: ... or deterioration Replace burner if necessary Replace Glowing embers with new dime size pieces DO NOT block ports or obstruct lighting paths Refer to installation manual for proper ember placement Verify batteries have been removed from battery back up IPI systems to prevent premature battery failure or leaking Check for smooth lighting and ignition carryover to all ports Verify that there is no i...

Page 18: ...L NG LP DBDV42PLATIN NG DBDV42PLATIL LP X X X DBDV42PLATIN NG LP X X X Burner Identification Verification The burner may be accessed for identification and veri fication purposes This task should be performed by a qualified service technician Only the log grate assembly and burner skirt need to be removed in order to identify burner See Figure 4 3 for burner identification chart Figure 4 3 Burner ...

Page 19: ...ing of the paint and the burning off of any oils remaining from manufacturing Odor may also be released from finishing materials and adhesives used around the appliance Film on the glass This is a normal result of the curing process of the paint and logs Glass should be cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing process A non abrasive clea...

Page 20: ... in 3 43 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 volts If less than 4 volts replace ...

Page 21: ...nsing rod to white sensor wire Polish flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if any damage is detected 5 Appliance lights and runs for a few minutes and then shuts down and or appliance cycles on and off A A shorted or loose connection in flame...

Page 22: ...ler if you have questions Optional Fan After a qualified service technician has installed the fan follow the instructions supplied with the fan kit to operate your fan See your dealer if you have questions Required Refractory An optional refractory kit is available for this appliance Contact your dealer to order A qualified service techni cian may install the optional refractory kit Install approv...

Page 23: ...OMMENTS PART NUMBER Log Assembly LOGSDBDV36PLAT Y 1 Log A SRV2454 701 2 Log B SRV2454 702 3 Log C SRV2397 705 4 Log E SRV2454 705 5 Log D SRV2454 704 6 Log F SRV2454 706 7 Log G SRV2454 707 8 Log H SRV2397 706 9 Insulation Board 2166 136 10 Exhaust BafÀe 2397 133 11 Grate Assembly 2397 015 12 Burner Assembly 2454 007 Y 13 Burner Skirt 2208 102 14 Base Pan Assembly 2454 024 15 Valve Assembly Refer ...

Page 24: ... NUMBER Log Assembly LOGSDBDV42PLAT Y 1 Log A SRV2454 701 2 Log B SRV2454 702 3 Log C Qty 2 req SRV2454 707 4 Log D SRV2397 702 5 Log E Qty 2 req SRV2454 704 6 Log F SRV2454 705 7 Log G SRV2454 706 8 Log H SRV2397 706 9 Insulation Board 2170 136 10 Exhaust BafÀe 2397 133 11 Grate Assembly 2398 015 12 Burner Assembly NG 2455 007 Y Burner Assembly LP 2455 008 Y 13 Burner Skirt 2208 102 14 Base Pan 2...

Page 25: ...er Leg 2208 106 15 4 Valve Bracket 2118 104 15 5 Battery Pack 2166 323 Y 15 6 Power Supply 2326 131 Y 15 7 Flex Ball Valve Assembly 302 320A Y 15 8 Valve NG 2166 302 Y Valve LP 2166 303 Y 15 9 Male Connector Pkg of 5 303 315 5 Y 15 10 Bulkhead W Fllex 7000 156 Y 15 11 Shutter Bracket Assembly 2118 121 Y Control Assembly SRV2164 030 Y 15 12 Wire Harness 2166 304 Y 15 13 Module 2166 307 Y Ori ce 33C...

Page 26: ...s Clip Support Assembly 2155 045 Y Jumper Wire 2187 198 Y Lava Rock 4021 297 Mineral Wool 14333B Refractory Set Tavern Brown DBDV36PLATIN BRICKDBDV36TB DBDV42PLATIN BRICKDBDV42TB Refractory Set Cottage Red DBDV36PLATIN BRICKDBDV36CR DBDV42PLATIN BRICKDBDV42CR Refractory Set Herringbone DBDV36PLATIN BRICKDBDV36TBH DBDV42PLATIN BRICKDBDV42TBH Surround Assembly DBDV36PLATIN 2166 019 DBDV42PLATIN 2170...

Page 27: ..._________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ Printed in U S A Copyright 2017 DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and oper...

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