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Majestic  •  DBDV36PLATIN, DBDV36PLATIL, DBDV42PLATIN, DBDV42PLATIL Owner’s Manual  •  2454-981 Rev. C  •  3/17

Listing Label Information/Location

A. Congratulations

Congratulations on selecting a Majestic gas 

fi

 replace, an 

elegant and clean alternative to wood burning 

fi

 replaces. 

The Majestic gas 

fi

 replace you have selected is designed 

to provide the utmost in safety, reliability, and ef

fi

 ciency.

As the owner of a new 

fi

 replace, you’ll want to read and 

carefully follow all of the instructions contained in this 
owner’s manual. Pay special attention to all cautions and 
warnings.

This owner’s manual

 

should be retained for future 

reference. We suggest that you keep it with your other 
important documents and product manuals.
The information contained in this owner’s manual, unless 
noted otherwise, applies to all models and gas control 
systems.
Your new Majestic gas 

fi

 replace will give you years of 

durable use and trouble-free enjoyment. Welcome to the 
Majestic family of 

fi

 replace products!

The model information regarding your speci

fi

 c 

fi

 replace can be found on 

the rating plate usually located in the control area of the 

fi

 replace.

Read this manual before operating this appliance. 

Please retain this Owner’s Manual for future reference.

Read the Installation Manual before making any installation or 

fi

 nishing changes.

Welcome  

Brand: ________________________________________________ Model Name: ___________________________

Serial Number: __________________________________________ Date Installed:  __________________________

Appliance Information:

Local Dealer Information

DEALER:

 

Fill in 

your name, address, 
phone and email 
information here and 
appliance information 
below.

Dealer Name: ________________________________________________________

Address: ____________________________________________________________

               ____________________________________________________________

Phone:   _____________________________________________________________

Email:    _____________________________________________________________

Gas and Electric 
Information

Serial Number

Type of Gas

Model Number

Not 

Not for use 

use with 

with solid 

solid fuel.

fuel.

((

Ne 

Ne doit 

doit pas entre 

entre utilise 

utilise avec 

avec un 

un combustible 

combustible solide).

solide).

This 

This appliance 

appliance must 

must be 

be installed 

installed in 

in accordance 

accordance with 

with local 

local codes, 

codes, if 

if any; 

any; if 

if not, 

not, follow 

follow ANSI 

ANSI Z223.1

Z223.1

in 

in the 

the USA 

USA or 

or CAN/CGA 

CAN/CGA B149 

B149 installation 

installation codes. 

codes. 

(Installer 

(Installer l’appareil 

l’appareil selon 

selon les 

les codes 

codes ou 

ou reglements

reglements

locaux 

locaux ou, 

ou, en 

en l’absence 

l’absence de 

de tels 

tels reglements, 

reglements, selon 

selon les 

les codes 

codes d’installation 

d’installation CAN/CGA-B149.)

CAN/CGA-B149.)

Type 

Type of 

of Gas 

Gas 

(Sorte 

(Sorte De 

De Gaz)

Gaz)

::

N

NA

ATURAL

TURAL  GAS

GAS

MADE 

MADE   IN 

IN   USA

USA

Minimum 

Minimum Permissible 

Permissible Gas 

Gas Supply 

Supply for 

for Purposes 

Purposes of 

of Input 

Input Adjustment.

Adjustment.

Approved 

Approved Minimum 

Minimum 

(De 

(De Gaz) 

Gaz) 

Acceptable

Acceptable 0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Maximum 

Maximum Pressure 

Pressure 

(Pression)

(Pression)

  0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Maximum 

Maximum Manifold 

Manifold Pressure 

Pressure 

(Pression)

(Pression)

   

   0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Minimum 

Minimum Manifold 

Manifold Pressure 

Pressure 

(Pression)

(Pression)

   

   0.0

0.0  in 

in w.c.

w.c.

(Po. 

(Po. Col. 

Col. d’eau)

d’eau)

Model:

Model:

(Modele):

(Modele):

Serial

Serial

(Serie):

(Serie):

ANSI 

ANSI Z21XX-XXXX 

Z21XX-XXXX · 

· CSA 

CSA 2.XX-MXX 

2.XX-MXX  

XXXXXXXX

XXXXXXXX

IN 

IN CANADA

CANADA

ALTITUDE:

ALTITUDE:

0-0000 

0-0000 FT.

FT.

0000-0000FT.

0000-0000FT.

MAX. 

MAX. INPUT 

INPUT BTUH:

BTUH:

00,000

00,000

00,000

00,000

MIN. 

MIN. INPUT 

INPUT BTUH:

BTUH:

00,000

00,000

00,000

00,000

ORIFICE 

ORIFICE SIZE:

SIZE:

#XXXXX

#XXXXX

#XXXXX

#XXXXX

XXXXXXXX

XXXXXXXX

Total 

Total Electrical 

Electrical Requirements: 

Requirements: 000Vac, 

000Vac, 00Hz., 

00Hz., less 

less than 

than 00 

00 Amperes

Amperes

 

 
 

 

Majestic, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN   55044

Summary of Contents for DBDV36PLATIL

Page 1: ...h of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals DO NOT store or use gasoline or other flam mable vapors and liquids in the v...

Page 2: ..._________________________________________________________ Gas and Electric Information Serial Number Type of Gas Model Number Not Not for use use with with solid solid fuel fuel Ne Ne doit doit pas entre entre utilise utilise avec avec un un combustible combustible solide solide This This appliance appliance must must be be installed installed in in accordance accordance with with local local code...

Page 3: ...ss Specifications 6 C BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 10 F Lighting Instructions IPI 11 G Appliance Break In 12 H Heat Management 12 I IPI Battery Tray Battery Installation 12 J Operation During A Power Outage IPI Plus 13 K...

Page 4: ...overage begins on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent authorized HHT dealer distributor whichever occurs earlier The warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the inst...

Page 5: ... EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes may occur This is not a flaw and is not covered under warranty Damage to printed plated or enameled surfaces caused by fingerprints accidents misuse scratches melted items or other external sources and re...

Page 6: ...aters and applicable sections of Gas Burn ing Heating Appliances for Manufactured Homes and Recreational Vehicles and Gas Fired Appliances for Use at High Altitudes MODELS DBDV36PLATIN DBDV36PLATIL DBDV42PLATIN DBDV42PLATIL LABORATORY Underwriters Laboratories Inc UL TYPE Direct Vent Heater STANDARD ANSI Z21 88 2014 CSA 2 33 2014 Models U S or Canada Maximum Input BTU h Minimum Input BTU h Orifice...

Page 7: ...our dealer or Hearth Home Technologies if the barrier is not present or help is needed to properly install one Teach children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org safety information To prevent unintended operation when not using your fire place for an extended period of time summer...

Page 8: ...h Home Technologies specified and approved parts DECORATIVE FRONTS NOT SHOWN SECTION 4 B FIXED GLASS ASSEMBLY NOT SHOWN SECTION 4 B MANTEL HEARTH not required FAN KIT SECTION 3 K CLEAR SPACE SECTION 3 A GRATE Figure 3 3 Good Faith Wall Surface Temperatures Above Appliance D Good Faith Wall Surface TV Guidelines NOTICE Temperatures listed above are taken with a temperature measuring probe as prescr...

Page 9: ...anufacturer and from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allowable opera ng temperatures iden fied in the TV s technical specifica ons Contact the TV s manufacturer directly if you cannot locate this informa on or have ques ons regarding the info...

Page 10: ... materials have been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that there are no gas leaks Ensure that the glass is sealed and in the proper position and that the integral barrier is in place WARNING Risk of Fire or Asphyxiation DO NOT op erate fireplace...

Page 11: ...mpanying appliance Hot while in operation DO NOT touch Keep children clothing furniture gasoline and other liquids having flammable vapors away DO NOT operate the appliance with fixed glass assembly removed cracked or broken Replacement of the fixed glass assembly should be done by a licensed or qualified service person Immediately call your gas supplier from a neighbor s phone Follow the gas sup ...

Page 12: ...ol knob or using the command on the optional remote control if installed If the rheostat included in the optional fan kit is installed turn the knob clockwise to increase the fan speed and counterclockwise to decrease the fan speed G Appliance Break In Initial Break in Procedure The fireplace should be run 20 to 30 minutes continuously on high Turn the fireplace off and allow it to cool completely...

Page 13: ... the batteries from the battery tray Replace door or decorative front on appliance Multifunctional Wired Wall Switch Control System Slide the switch to the OFF position Remove the batteries from the battery tray Replace door or decorative front on appliance Wireless Remote Slide the ON REMOTE OFF switch to the REMOTE position Remove the batteries from the battery tray Replace door or decorative fr...

Page 14: ...atically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the remote 4 If you intend to use both an optional wired wall switch and the RC200 or RC300 remote control to operate your fireplace the wall switch will override any commands given by the remote 5 Module Reset This module may lock out under certain conditions When this occurs the appliance wil...

Page 15: ...ith one hand and secure glass latches with the other hand Reinstall decorative front B Maintenance Tasks Homeowner The following tasks may be performed annually by the homeowner If you are uncomfortable performing any of the listed tasks please call your dealer for a service ap pointment More frequent cleaning may be required due to excessive lint from carpeting bedding material et cetera It is im...

Page 16: ... must be performed by a qualified ser vice technician Gasket Seal and Glass Assembly Inspection Frequency Annually By Qualified Service Technician Tools needed Protective gloves drop cloth and a stable work surface Inspect gasket seal and its condition Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat Confirm there is no damage to glass or glass fr...

Page 17: ... or deterioration Replace burner if necessary Replace Glowing embers with new dime size pieces DO NOT block ports or obstruct lighting paths Refer to installation manual for proper ember placement Verify batteries have been removed from battery back up IPI systems to prevent premature battery failure or leaking Check for smooth lighting and ignition carryover to all ports Verify that there is no i...

Page 18: ...L NG LP DBDV42PLATIN NG DBDV42PLATIL LP X X X DBDV42PLATIN NG LP X X X Burner Identification Verification The burner may be accessed for identification and veri fication purposes This task should be performed by a qualified service technician Only the log grate assembly and burner skirt need to be removed in order to identify burner See Figure 4 3 for burner identification chart Figure 4 3 Burner ...

Page 19: ...ing of the paint and the burning off of any oils remaining from manufacturing Odor may also be released from finishing materials and adhesives used around the appliance Film on the glass This is a normal result of the curing process of the paint and logs Glass should be cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing process A non abrasive clea...

Page 20: ... in 3 43 mm 2 Pilot won t light there is no noise or spark A No power transformer installed incorrectly or depleted batteries Verify that transformer is installed and plugged into module Check voltage of transformer at connection to module Acceptable read ings of a good transformer are between 6 4 and 6 6 volts DC Bat tery power supply voltage must be at least 4 volts If less than 4 volts replace ...

Page 21: ...nsing rod to white sensor wire Polish flame sens ing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing rod Verify continuity with a multi meter with ohms set at lowest range Replace pilot if any damage is detected 5 Appliance lights and runs for a few minutes and then shuts down and or appliance cycles on and off A A shorted or loose connection in flame...

Page 22: ...ler if you have questions Optional Fan After a qualified service technician has installed the fan follow the instructions supplied with the fan kit to operate your fan See your dealer if you have questions Required Refractory An optional refractory kit is available for this appliance Contact your dealer to order A qualified service techni cian may install the optional refractory kit Install approv...

Page 23: ...OMMENTS PART NUMBER Log Assembly LOGSDBDV36PLAT Y 1 Log A SRV2454 701 2 Log B SRV2454 702 3 Log C SRV2397 705 4 Log E SRV2454 705 5 Log D SRV2454 704 6 Log F SRV2454 706 7 Log G SRV2454 707 8 Log H SRV2397 706 9 Insulation Board 2166 136 10 Exhaust BafÀe 2397 133 11 Grate Assembly 2397 015 12 Burner Assembly 2454 007 Y 13 Burner Skirt 2208 102 14 Base Pan Assembly 2454 024 15 Valve Assembly Refer ...

Page 24: ... NUMBER Log Assembly LOGSDBDV42PLAT Y 1 Log A SRV2454 701 2 Log B SRV2454 702 3 Log C Qty 2 req SRV2454 707 4 Log D SRV2397 702 5 Log E Qty 2 req SRV2454 704 6 Log F SRV2454 705 7 Log G SRV2454 706 8 Log H SRV2397 706 9 Insulation Board 2170 136 10 Exhaust BafÀe 2397 133 11 Grate Assembly 2398 015 12 Burner Assembly NG 2455 007 Y Burner Assembly LP 2455 008 Y 13 Burner Skirt 2208 102 14 Base Pan 2...

Page 25: ...er Leg 2208 106 15 4 Valve Bracket 2118 104 15 5 Battery Pack 2166 323 Y 15 6 Power Supply 2326 131 Y 15 7 Flex Ball Valve Assembly 302 320A Y 15 8 Valve NG 2166 302 Y Valve LP 2166 303 Y 15 9 Male Connector Pkg of 5 303 315 5 Y 15 10 Bulkhead W Fllex 7000 156 Y 15 11 Shutter Bracket Assembly 2118 121 Y Control Assembly SRV2164 030 Y 15 12 Wire Harness 2166 304 Y 15 13 Module 2166 307 Y Ori ce 33C...

Page 26: ...s Clip Support Assembly 2155 045 Y Jumper Wire 2187 198 Y Lava Rock 4021 297 Mineral Wool 14333B Refractory Set Tavern Brown DBDV36PLATIN BRICKDBDV36TB DBDV42PLATIN BRICKDBDV42TB Refractory Set Cottage Red DBDV36PLATIN BRICKDBDV36CR DBDV42PLATIN BRICKDBDV42CR Refractory Set Herringbone DBDV36PLATIN BRICKDBDV36TBH DBDV42PLATIN BRICKDBDV42TBH Surround Assembly DBDV36PLATIN 2166 019 DBDV42PLATIN 2170...

Page 27: ..._________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ Printed in U S A Copyright 2017 DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and oper...

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