40
PROBLEM
CAUSES
SOLUTIONS
Fuel burns off to quickly, have difficulty
keeping a pilot fire.
Air shutter is open to far.
Over drafting on a vertical install.
Outside air is not hooked up
Positive or negative pressure in home is
affecting the units operation
Adjust your air shutter to a more closed
position.
A chimney restrictor may need to be
installed. Consult with your Magnum
dealer.
Make sure that the installation is correct
and nothing is affecting the furnace room
Foreign object caught in the auger and
will not turn.
Accidental object in fuel.
If there still is a fire, let it extinguish and
let the unit cool down. Unplug unit after
the fire has exhausted. It will be necessary
to clean out hopper. As you are facing the
unit open the right hand side panel.
Take the auger motor off and gently turn
the auger backwards until the object is free.
If you cannot get the object loose, contact
your Magnum Reseller.
Getting to much ash.
Dirty fuel
Wet fuel
Lack of clean combustion air.
Dirty or plugged stove or venting. Poor
exhaust vent configuration.
Negative pressure present in the home
Combustion motor going out.
Use combustion enhancement system
Dirty , wet fuel will produce excessive ash
Get good quality fuel
Take proper steps to protect from the
elements to not take on moisture.
Check damper control and check
combustion air inlet for obstructions.
Check all cleanouts and exhaust venting
for obstructions. Refer to cleaning section
of this manual.
Call your Magnum reseller to inspect
installation and operation. Replace any
bad parts.
The heat output is not as high as when
the unit was installed.
Wet or dirty fuel.
Inadequate cleaning.
Change of fuel to lower BTU value
Negative pressure or improper fresh air
make up system.
Wet fuel has a much lower BTU output.
Dirty fuel does not produce adequate heat.
Excessive amounts of fines interrupt the
amount of fuel delivered for burning and
will decrease heat output.
Clean heat exchangers daily, inspect unit
for air flow.
Have dealer check for proper installation
and negative pressure in home.
