37
TROUBLE SHOOTING GUIDE
Unplug power to the appliance before performing any service.
PROBLEM
CAUSES
SOLUTIONS
?
Fire burns with a lazy, orange flame
and/or fuel builds up in the firepot and
the window gets sooted up quickly.
♦
Insufficient combustion air.
♦
Feed rate too high for manual draft
setting.
♦
Wood pellets / Corn have too much
moisture, have too many fines, too
high of ash content or are old.
♦
Combustion/Exhaust blower / heat
exchanger plugged.
♦
Venting plugged with fly ash or ice.
♦
House does not have adequate
make up air (negative pressure)
♦
Ash Slides are pulled out
9
Remove any clinkers or ash from
the firepot by using scraping tool.
Clean entire system.
9
Clean out primary air in firepot
holes if plugged.
9
Empty ash drawer and clean out
heat exchangers by removing the
access plates.
9
Change to a better grade of fuel if
necessary.
9
Check that damper control knob is
adjusted properly. Pull out to
increase fire burn.
9
Push ash cleanout slides in
9
Check gasket seal around the door.
If the door is loose, adjust the
handle latch. A small adjustment
can be made to the door seal by
adjusting the door latch rod and /or
the door hinges. Replace the door
gasket if necessary.
9
Check for blockage in the air inlet
tube or exhaust pipe. Clean out as
necessary.
9
Check combustion exhaust blower
impeller. This can be done by
removing the exhaust pipe and
shining a light into the tube or using
the access plug on the exhaust
manifold side plate.
9
Replace combustion exhaust blower
if necessary.
NOTE:
Negative pressure in a home is
a serious issue. All Magnum appliances
should be installed with outside air
hookups
Also make sure that adequate ventilation
is supplied for the rest of the home or
the unit will become the air intake
causing problems.
