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Warranty Information
Hilo
One year Free Labor / One year Parts Exchange
This product must be returned to the factory for repair.
Who Is Covered?
You must have proof of purchase to receive warranty service. A sales receipt or other document showing when and
where you purchased the product is considered proof of purchase. This warranty is enforceable only by the original retail
purchaser. To be protected by this warranty, the purchaser must register online within 14 days of purchase.
What Is Covered?
Warranty coverage beings the day you buy your product.
For one year thereafter
, Lynx shall, at its sole and absolute
option, either repair or replace free of charge any product that proves to be defective on inspection by Lynx or its
authorized service representative. In all cases disputes concerning this warranty shall be resolved as prescribed by law.
All parts, including repaired and replaced parts, are covered only for the original warranty period. When the warranty on
the product expires, the warranty on all replaced and repaired parts also expires.
What Is Excluded?
Your warranty does not cover:
•
Labor charges for installation or setup of the product.
•
Product repair and/or part replacement because of misuse, accident, unauthorized repair or other cause not within the
control of Lynx.
•
A product that requires modification or adaptation to enable it to operate in any country other than the country for
which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these
modifications.
•
Incidental or consequential damages result from the product, damage to property, damage based on inconvenience or
on loss of use of the product, and, to the extent permitted by law, damages for personal injury. Some states do not
allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
•
A product that is used for rental purposes.
To Get Warranty Service…
To obtain warranty service, the purchaser must first call or email Lynx at the email address or telephone number printed
in Section 6 to obtain a Return Authorization Number and instructions concerning where to return the unit for service.
All inquiries must be accompanied by a description of the problem. All authorized returns must be sent to Lynx or an
authorized Lynx repair facility postage prepaid insured and properly packaged. Proof of purchase must be presented in
the form of a bill of sale, canceled check or some other positive proof that the product is within the warranty period.
Lynx reserves the right to update any unit returned for repair. Lynx reserves the right to change or improve design of the
product at any time without prior notice.
Lynx Studio Technology, Hilo and the Hilo Logo are trademarks of Lynx Studio Technology, Inc. All other product or
company names are the trademarks or registered trademarks of their respective owner.
