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LV switch IPPBX8000 User Manual Download Page 136

LvSwitch IPPBX 8000 Manual

134

Figure 6-89 New IVR Setting

2. Enter the name of new IVR, then click <OK> button to open the page as shown in the following figure.

Figure 6-90 New IVR

IVR Setting

1. Click <Add> button to open the page as shown in the following figure.

Figure 6-91 IVR Setting

Interface items are described as follows:

Summary of Contents for IPPBX8000

Page 1: ...LvSwitch IPPBX8000 User Manual ...

Page 2: ...LvSwitch IPPBX 8000 Manual ii Version Product Version 1 6 0 1 Document Version A ...

Page 3: ...ore installation 16 2 2 1 Humidity temperature requirements 16 2 2 2 Cleanliness requirements 17 2 2 3 Anti static requirements of machine room persons 17 2 2 4 Anti magnetic interference requirements 17 2 2 5 Lightning protection requirements 18 2 2 6 Installation platform requirements 18 2 3 Equipment installation flow chart 19 2 4 Installation tools equipment and instruments 19 2 5 Install the ...

Page 4: ...wering on the device 27 1 Turn on the power switch 27 2 Turn on the power switch of the device 27 3 1 3 Inspection operation after powering the device 27 3 2 Build WEB configuration environment 27 3 2 1 Configuration Preparation 27 3 2 2 Connect LvSwitch IPPBX and the Network Administration Terminal 28 1 Obtain IP address automatically 28 2 Click the OK button to save the settings 28 3 The step is...

Page 5: ... Mapping 52 5 2 6 UpnP Setting 54 5 2 7 Host Name setting 54 5 2 8 ALG setting 55 5 2 9 Push Portal 55 5 2 10 IGMP Proxy 56 5 2 11 IGMP VLAN 56 5 3 VPN Setting 57 5 3 1 IPsec 57 5 3 2 L2TP 63 5 3 3 PPTP 66 6 VOICE CONFIGURATION 68 6 1 Quide Guide 68 6 2 User Config 69 6 2 1 User 69 6 2 2 Department 81 6 3 Trunks Config 83 6 3 1 Trunks Config 83 6 3 2 SIP Regitry 99 6 3 3 Inbound Call Routing 102 6...

Page 6: ...4 SoftConsole 135 6 4 15 Queue 138 6 4 16 Call Recording 140 6 4 17 Billing Setting 142 6 4 18 Conference bridge 142 6 5 PBX Setting 145 6 5 1 Global Setting 145 6 5 2 Route Group 147 6 5 3 PCM Settings 149 6 5 3 Prompt Tone 150 6 5 4 Record File 151 6 5 5 VoIP Security 152 6 5 6 VoIP Config 154 6 5 7 Analog Setting 155 6 5 8 DSP Setting 158 6 5 9 SMTP Setting 161 6 5 10 License 161 6 6 Stat Repor...

Page 7: ...2 4 Mac filter 171 8 OBJECT MANAGEMENT 173 8 1 Object management 173 8 1 1 Scheduler 173 8 1 2 Account 173 8 1 3 Common ports 175 9 SECURITY 176 Summary 176 9 1 Basic Settings 176 9 2 Firewall 177 9 3 ARP Defense 178 9 3 1IP MAC Binding 178 9 3 2 ARP Defense 179 9 4 DDoS 180 10 SYSTEM MANAGEMENT 182 Summary 182 10 1 Basic Settings 182 10 2 WebManage 182 10 3 Maintain 183 10 4 Upgrade 184 10 5 SNMP...

Page 8: ...LvSwitch IPPBX 8000 Manual vi 10 7 Reboot 189 10 8 Restore Factory Default 189 10 9 System Debug 190 10 10 Time Settings 190 10 11 Log Manage 192 11 TROUBLE SHOOTING 196 ...

Page 9: ... products using softswitch core technology to support local access to analog phones and IP phone users it can remote access IP phone or IAD analog users through IP bearer network to achieve a mixed networking of analog phone and IP phone through simulation Trunking and broadband SIP trunking LvSwitch IPPBX products link to PSTN or private network voice switching equipment to improve the efficiency...

Page 10: ...unk board slot 6 7 4 or 8 E1 T1port RJ45 120ohm full configuration max 16 FXS single board Analog user board slot 6 17 32FXS 8RJ45 full configuration 384 FXS FXO single board Analog trunk board slot 6 17 32FXO 8 RJ45 MAX configuration 384 FXO PWR single board Power board slot 18 19 Support double powers AC working power 100V AC 240VAC 50 60HZ Chasis 5U metal material power 300W Dimension 443 420 1...

Page 11: ...e 1 3 1 LVSWITCH IPPBX8000 Outward LVSWITCHES IP PBX8000 4 3u height with vertical switch board structure support hot switch single switch capacity 384FXS or 384FXO Max 16E1 1 Outlook Figure 1 1 IP PBX 8000 panel diagram 1 3 2 Major single board description 1 3 2 1 SSW system exchange board 1 Outlook Figure 1 2 SSW system exchange board ...

Page 12: ... 115200bps Support Service Connect to the character terminal Connect to the local PC serial port and run the terminal emulator command interface on the PC 4 Ethernet Interface The LvSwitch IPPBX provides 3 10M 100M 1000M GE Ethernet electrical interfaces 1 WAN port and 2 LAN ports Gigabit Ethernet ports Table 1 4 Gigabit Ethernet interface Attributes Attributes Description Connection Type RJ45 Int...

Page 13: ...000 MRU media resource board supports up to 4 DSPS DSP1 DSP4 corresponding to 4 DSP initialization states respectively If the initialization is successful the corresponding indicator light will always be on if the initialization fails or the corresponding indicator light is not installed it will be off 1 3 2 3 MEXP Host extension management board 1 Outward Figure 1 4 IP PBX 8000 MEXP host extensio...

Page 14: ...lator command interface on the PC 4 Ethernet interface IPPBX 8000 MEXP host extension management board provides two Ethernet ports which is for version update and maintenance and management 1 3 2 4 E1 T1 digital relay board 1 Outlook Figure 1 5 4E1 T1 digital relay board outlook Figure 1 6 8E1 T1 digital relay board outlook Table 1 9 E1 T1 interface ITEMS Property E1 4 8 PCS 1 E1 T1 interface IPPB...

Page 15: ...be divided into 4RJ11 analog FXO line Line sequence RJ45 interface line sequence Line1 2 the way 1 FXO Line 3 4 the 2nd way FXO Line 5 6 the 3nd way FXO Line7 8 the 4th way FXO 1 3 2 6 FXS analog trunk board 1 Outlook Figure 1 8 FXS outlook 2 Spec Table 1 12 FXS specification Items Attributes Interface 8 RJ45 interface each RJ45 can be divided into 4RJ11 analog FXS line Line sequence RJ45 interfac...

Page 16: ...LvSwitch IPPBX 8000 Manual 14 Line1 2 the way 1 FXS Line 3 4 the 2nd way FXS Line 5 6 the 3nd way FXS Line7 8 the 4th way FXS ...

Page 17: ...lace it in a ventilated environment without direct sunlight The equipment must be kept strictly dry during storage transportation and use In case of accidental liquid flow into the case please immediately disconnect the power supply and contact the designated service point Please use the power source adaptor and other accessories with the equipment Please keep the plug clean and dry to avoid elect...

Page 18: ...llation 2 2 1 Humidity temperature requirements In order to ensure the normal operation of equipment the machine room needs to maintain a certain temperature and humidity If the relative humidity is too low the insulation gasket will dry shrink and cause the fastening screw to become loose In the dry climate it is also easy to generate static electricity and harm the CMOS circuit If the long term ...

Page 19: ...r environment floor materials machine structure and other internal systems Therefore in order to prevent electrostatic damage the machine room personnel should meet the following anti static requirements When laying the anti static floor in the machine room it shall comply with the technical requirements stipulated by the communication industry The surface resistance and system resistance are as f...

Page 20: ...with protective ground wire Make sure that the ground point of the ac socket is in good contact with the ground It can be considered that to add power arrester at the front of the power input which can increase the power lightening resistance In order to achieve better lightening protection effect For the signal line connected to outdoor such as ISDN line telephone line the users can consider addi...

Page 21: ... 2 3 Equipment installation flow chart Figure 2 1 Equipment installation flow chart 2 4 Installation tools equipment and instruments Before equipment installation prepare the following basic tools and instruments 1 Measuring tools ...

Page 22: ...d for long distance measurement It is used to check and measure the length of the circuit before work 2 Crimping tool Cable clamp It is mainly suitable for the production of RJ 45 network wire connector and telephone wire connector 3 Essential tools Card line gun The front card cutter is used to insert the cable into the card slot Vise Mainly used for clamping and cutting all kinds of wire ...

Page 23: ...nds of wire Diagonal cutting pliers Mainly used for clamping and cutting all kinds of wire The screwdriver Mainly used for all kinds of screws screws to disassemble Medium knife It is usually used when making cables and stripping them Sharp knife A burr as on the surface of a piece of metal ...

Page 24: ...0cm of space is reserved at the back of the case to ensure the layout and wiring of power lines and user lines 5 Don t put any heavy things on the device Note When installing to the work platform please use one protector ground cable PGND cable to connect the ground terminals and ground wires together The grounding resistance is less than 5 Ω 2 5 2 Install to cabinet Confirm that the installation ...

Page 25: ... equipment and the end of the equipment 2 7 Install power cable 2 7 1 Working with power principles When working with electricity one should obey the following principles 1 Before operation remove jewelry such as ring watch bracelet etc Metal items may cause short circuit when they come into contact with power and ground which may lead to damage of components 2 The wrong connection between device ...

Page 26: ...e 8 wires in the cables which are divided into 4 pairs Each pair is a pair of twisted pair cables sorted as follows 568A 568B sort rule 568A White green green White orange Blue White blue Orange White brown Brown 568B White orange Orange White green Blue White blue Green White brown Brown 1 Standard network cable also known as straight through network cable both ends of twisted pair cable compress...

Page 27: ...alanced twisted pair cable The cable material of E1 wire is five kinds of network wire and super five kinds of network wire and the two ends are pressed together with RJ45 plug The E1 cable configured for the equipment is the crossed E1 wire cable model E1 120ohm E1 line can be divided into cross line and straight line 2 8 3 1 Intersection line Cross wires are generally used to connect devices of ...

Page 28: ...lation caution In the process of installation and operation of the equipment the following safety recommendations are put forward Avoid shaking Recommend use of standard cabinet Please place the equipment far away from the damp area and away from the heat source Please confirm the correct grounding of the equipment Please install the anti static wrist during the installation maintenance of the equ...

Page 29: ...rect 2 Check to make sure the supply voltage and equipment requirements are the same 3 Check to make sure the configure the cable connection is correct configure the end of the PC is already open 3 1 2 Powering on the device 1 Turn on the power switch 2 Turn on the power switch of the device 3 1 3 Inspection operation after powering the device 1 Check the indicator on the front panel of the device...

Page 30: ...e settings 3 The step is over Figure 3 1 Connect LvSwitch IPPBX and Terminal PC If users need to specify static IP address to the PC users need to configure the IP address of the network management PC to be in the same network segment of LvSwitch IPPBX LAN interface The default IP address of LvSwitch IPPBX LAN interface is 192 168 100 1 and the subnet mask is 255 255 255 0 for instant you can set ...

Page 31: ...cation code shown in the system and click Login to open the web settings page as shown in Figure2 3 Figure3 3 Web Setting Page Top of the page is the function button The left side of the page is the setting navigation bar corresponding to the function button The right side of the page is the settings region The following Chapters will introduce each details ...

Page 32: ...gh the panel view and the function parameters of the device can be configured here 3 2 4 User self service system login Users log in the self service system to view the basic user information and personal business processing Users need to maintain network interoperability with IPPBX devices and enter the following information in the browser address bar Http device IP address users php Press the En...

Page 33: ...e Email and other information Unified Account Modify the user account password the initial user password is 111111 please change the password after login The password can be 6 20 ASSIC characters but can not contain spaces and special characters such as SIP Registration Password If you are using SIP extension the SIP extension password can be changed in Basic User info The registration password ne...

Page 34: ...llow Me Follow Me service enable users to bind personal extensions to other extensions as well as outside numbers such as cell phones destop phones etc When inbound call to your personal extension number the numbers you bind will ring according to the set ringing mode such as ringing at the same time ringing in sequence ringing in memory etc Call Transfer Note When Follow Me service activated the ...

Page 35: ...ms Description When finish the setting click OK or Apply to enable settings Save the configuration data Cancel the current configuration data Enable the settings Click Cancel button to cancel the information entered and the page will jump to the Display page or the previous page of this function Click Add to display the configuration interface and configure the system Click the Delete button to de...

Page 36: ... the corresponding configuration Click the icon in the list box of a you can delete the item Check the radio button to enable this feature or service Text bar enter text Click the drop down list will pop up a drop down menu move the mouse pointer to an item left click to select it Page view function Click below the page or browse page before and after Specify the first page and last page browsing ...

Page 37: ...vice Overview Select System Status Device to enter the Device page as shown in Figure 4 1 Figure4 1 Device Overview The Device overview shows the software version hardware version MAC address Device ID Uplink mode Productclass CPU usage Memory Usage Click Refresh to display the current CPU usage and memory usage 4 1 2 Interface Status Select System Status Interface to enter the Interface page as s...

Page 38: ... are provided Click Refresh to display the current interface information 4 2 Info Statistics Info Statistics include DHCP Client Interface Online User 4 2 1 DHCP Client Select Infor Statistics DHCP Client to enter the DHCP Client page as shown in Figure 4 3 Figure4 3 DHCP Client DHCP Client page displays information of client which obtaining IP address through the DHCP service of this product the ...

Page 39: ...layed Click Refresh to display the current virtual interface information Click PhysicalPort the page as shown in Figure4 5 will pop up Figure4 5 PhysicalPort page The physicalport page shows the TxTraffic RxTraffic and connection status of the three physical ports of the device Click Refresh to display the physical port information of the curLease Time 4 2 3 Online User Select Info Statistics Onli...

Page 40: ... the wireusers Click Refresh to display the current information of the Wire user Click VPN User the page as shown in Figure4 7 is displayed Figure4 7 VPN User In VPN User page the number of the users who log in via PPTP VPN L2TP VPN and IPSEC VPN is desplayed Click Refresh to display the information on number of VPN users logged in at the curLease Time ...

Page 41: ... configuration of IPsec VPN L2TP VPN and PPTP VPN 5 1 Basic Setup Basic Setup includes LAN Setup WAN Setup DHCP 5 1 1 LAN Setup Select Basic Setup LAN Setup click Basic Settings to the page as shown below Figure5 1 LAN Setup Configure IP address and Netmask of the LAN port The default IP Address is 192 168 100 1 and Netmast is 255 255 255 0 After configuring LAN IP users need to re login with the ...

Page 42: ...idge mode allows easy access to the user s network without changing the user s network configuration In bridged mode the connection type defaults to static addresses sets the intranet address assigned to the device from which the administrator can manage the device 3G interface does not support bridging mode The address of administrator s computer and the management address set in bridge mode are ...

Page 43: ...on options are Dynamically obtained DNS or manually specify the primary and secondary DNS server address IPv6 Configuration Item Description IPv6 Global Address Obtaining Method No status Automatic configuration Automatically generates an IPv6 address by the product based on the advertisement information of the remote router when the product first time connected to the network Manual Configure the...

Page 44: ...onfiguration Item Description IPv6 Global Address Obtaining Method No status Automatic configuration Automatically generates an IPv6 address by the product based on the advertisement information of the remote router when the product first time connected to the network Manual Configure the IPv6 address and network prefix length in the text box below IPv6 Default Gateway Obtaining Method No status A...

Page 45: ...work Manual Configure the IPv6 address and network prefix length in the text box below DHCPv6 Obtain an IPv6 address through DHCPv6 with status IPv6 Options Request LAN Prefix If this option selected the route advertisement options and DHCPv6 options in IPv6 Basic Configuration LAN can be obtained by WAN Authorization IPv6 Default Gateway Obtaining Method No status Autoconfiguration Automatically ...

Page 46: ...t based on the advertisement information of the remote router when the product first time connected to the network Manual Configure the IPv6 address and network prefix length in the text box below DHCPv6 Obtain an IPv6 address through DHCPv6 with status IPv6 Options Request LAN Prefix If this option selected the route advertisement options and DHCPv6 options in IPv6 Basic Configuration LAN can be ...

Page 47: ... page as shown in Figure 4 7 is displayed Figure5 7 WAN Subinterfaces page Click Add to pop up the page for adding a WAN sub interface as shown in Figure 4 8 Figure5 8 WAN Subinterfaces Configuration WAN Subinterfaces Configuration description Table 5 1 Sub interface Configuration Item Description Enable Subinterface Enable subinterface option or not VID Negotiate with the WAN port switch equipmen...

Page 48: ...t and voice Voice Internet This type is compatible with voice and Internet access Management Voice Internet This type of compatible management Internet access and voice Other Other types Subinterface Mode Options Gateway Bridge Connection Type Options include static IP DHCP PPPOE configuration method is same with the one of WAN port Enable Subinterface mode the WAN port Basic Settings will not be ...

Page 49: ...abled the DHCP function on the LAN port is disabled DHCP service is select as DHCP SERVER a page pop up shown as Figure 5 10 This product acts as a DHCP Dynamic Host Configuration Protocol server and assigns IP addresses to computers in the LAN DHCP SERVER Configuration Table 5 2 DHCP SERVER Configuration Item Description Lease Time Enter the lease time of the assigned IP address for computer afte...

Page 50: ...to allocate IP addresses to DHCP clients DHCP RELAY Configuration Description Table 5 3 DHCP RELAY Configuration Item Description Server side IP Address IP address of DHCP server connected Server side interface The interface that connect DHCP RELAY with DHCP server 5 2 Advanced Options Advanced Options include DDNS Static Route DNS relay setting NAT Port Mapping UpnP Host Name ALG push portal IGMP...

Page 51: ... name you get when you register the DDNS service Password The password you get when you register the DDNS service Domain name The domain name bound with the WAN port IP address of this product 5 2 2 Static Route After defining the LAN port address WAN port address and gateway the device will automatically generate the interface network segment route and a default routing with these routes basic se...

Page 52: ...reaches the destination address NetMask The destination address subnet mask to be reached Network Type Select the static route out interface including the LAN port and WAN port 5 2 3 Dynamic route Dynamic routing means that the router can automatically set up its own routing table and adjust it according to the actual situation The routing information exchange between the product and the docking d...

Page 53: ...r selecting RIPV2 negotiated with the docking device whether to encrypt or not The device supports text encryption and MD5 encryption Set encryption in the password box below Code 5 2 4 NAT Configuration Network Address Translation NAT enables multiple computers in the LAN to access the Internet through a small number of public IP addresses and save public IP addresses As LANs are isolated from th...

Page 54: ...on added is valid when the WAN port is static otherwise it shows no static interface Extranet IP IP address range used after address translation the address range must be on the same network segment as the above network interface Intranet IP Intranet IP address need to be translated Select Apply to all Intranet IP all Intranet IP are translated to the extranet IP through NAT function select Apply ...

Page 55: ...LvSwitch IPPBX 8000 Manual 53 Figure5 17 Port Mapping Configuration Click Add button to open Add Port Mapping page shown in Figure 4 16 Figure5 18 Add Port Mapping Item Description ...

Page 56: ...tion Port Any ports In this mode all ports will be mapped Designated port Users need to configure the Intranet port and Extranet port Protocol The data connection protocol used when port mapping options include All TCP or UDP Internal IP The intranet IP that neet port mapping Interface WAN port WAN3G or User Defined are available External IP Network Interface selected as External IP set the IP add...

Page 57: ... 5 20 Figure 5 20 ALG setting 5 2 9 Push Portal The page push is the website address opened by the user who logs on the Internet through this product when they first log on the Internet Select network advanced options and push portal the push portal setting page appears as follows Figure 5 21 Push portal Push portal setting description as following Table 5 10 Push portal setting Interface Instruct...

Page 58: ...box to enable the function The proxy interface is the interface connect with IGMP router which can be WAN 5 or WAN sub interface according to the drop down box 5 2 11 IGMP VLAN Select advanced option IGMP vlan and enter the IGMP vlan page as shown in figure 5 23 Figure 5 23 IGMP VLAN setting Enter Global IGMP VID then click save button Click add button the popup page of adding multicast vlan is sh...

Page 59: ...the save button to add a multicast vlan policy 5 3 VPN Setting 5 3 1 IPsec IPsec Internet Protocol Security or Internet Security Protocol is a series of specifications of Internet Security communication provided by IETF which provides IP data packets with high quality interoperable and cryptographic based Security functions In the IP layer encryption and data source authentication are used to ensu...

Page 60: ...description as following Table 5 12 IPsec policy description Interface Description IPsec policy By setting up the IPsec policy a secure channel is established between the local end and the opposite end Policy name Enter the policy name 1 32 characters long Policy status Enable or disable Connection type Lan to Lan The connection between two equipment Remote access Connection between PC with the pr...

Page 61: ...Main and Aggressive pattern exchanges is that the Aggressive exchange provides no identity protection and exchanges only three messages In cases where identity protection is less important using Aggressive mode can speed up negotiations In situations where identity protection is high use the Main mode Exchange mode When it is the first phase for exchange the optional mode Main or Aggressive The Ma...

Page 62: ...Phase 1 configuration as below Interface items Description Phase 1 In the first phase of configuration the communicating parties establish an authenticated and secured channel among themselves that is establish an IKE SA Local ID type The ID type is used by the product during IKE s first phase of negotiation used to identify itself to the opposite product Optional IPaddress or FQDN Local ID When s...

Page 63: ...SA Before the new SA is completed the old SA will still be used After the new SA is established the new SA will be used immediately Default value is 3600s the range is 1200 86400 Seconds Phase 2 setting description as below Table 5 15 phase 2 setting description as below Interface items Description Phase 2 Configure the second stage use the SA established in the first stage to provide IPsec negoti...

Page 64: ... Set the lifetime for IPsec SA if over the lifetime it needs to negotiate the IPsec SA again Default value is 28800s PFS Select the radio box and enable perfect forward secrecy With this feature enabled the connection time will be longer but the privacy will be better Compression Select this if you want to compress the header of IPsec Save Click save button to save and the IPsec policy will appear...

Page 65: ...erver side setting for accessing IPsec VPN when establishing IPsec VPN connection the client computer shall be able to access the Internet and complete the connection setting of IPsec VPN client Due to compatibility issues with the vpn ah mode AH is not recommended for protocol type in the phase 2 configuration of the IPsec policy 5 3 2 L2TP L2TP Layer 2 Tunneling Protocol is the most widely used ...

Page 66: ... of connection Tunnel Authentication This item needs to be agreed with the server side Select the radio box enable tunnel authentication and configure authentication that is consistent with the server Server IP Address The L2TP SERVER IP address User name The L2TP server user name connected to L2TP client Password The L2TP server user password connected to L2TP client Click save to save client con...

Page 67: ...AP CHAP MS CHAP V1 MS CHAP V2 It should be the same with the client DNS Server Be consistent with what operators are offering L2TP IPSec Tunnel Settings Click the radio box to enable L2TP IPSec tunnel setting Select the Shared key authentication mode and enter it in the text box below Shared key Now when the client connects to the server it can use the IPSec encrypted VPN tunnel Click save button ...

Page 68: ...col PPTP is a network technology which supports multi protocol virtual private network and works on the second layer Through the protocol remote users can secure access to corporate networks through Microsoft Windows operating systems and other systems with point to point protocols Select Network and VPN Setup and PP2P VPN then appears the page as figure 5 32 Figure 5 32 PPTP VPN setup The basic s...

Page 69: ...et time If the service is considered to be timeout the VPN connection will be disconnected Authentication Method Default value Local Authentication Algorithm PAP CHAP MS CHAP V1 and MS CHAP V2 Enable Encryption Encryption can only be enabled under ms chap V1 V2 authentication algorithm password length support MPPE 40 and MPPE 128 MPPE encryption mode supports stateless and stateful ...

Page 70: ...alation routing in the setup wizard enabling basic internal call and external call The SIP relay needs to input specific information to the end to end gateway or ISP such as IP address port number SIP account and SIP password Before configuration click the Quide Guide of the page to enter the quick setting page as shown in Figure 5 1 Figure 6 1 Quick Guide The Click Step 1 button to pop out as the...

Page 71: ...es Figure 6 4 Route Settings Click Finish to finish configuration 6 2 User Config User Config includes User and Department 6 2 1 User Click Voice Config User Config User to pop up the page shown in Figure 5 5 add user information create the only user that the device can identify and manage and restrict the user s behavior effectively ...

Page 72: ...PPBX 8000 Manual 70 Figure6 5 User Add a single user Click Add to pop up the page shown in Figure 6 6 Figure6 6 Add user information 1 Basic Settings Basic configuration page is shown in the following figure 6 7 ...

Page 73: ...o input the password again Name Input user s name Employee ID Input user s Employee ID Cell Number Input user s cell phone number Home Number Input user s home number Department Select department of the user Route Group Add an extension to the selected routing group A user can only be in one routing group The system default routing group is default VIP class Select the VIP level of the user from t...

Page 74: ...n Settings Interface items are described as follows Table 6 2 User Extension Settings Item Description Extension Number Extension number for analog or SIP user DID Number1 2 A DID number is a local telephone number for any particular country or city ...

Page 75: ...ing without authentication Do not bind but need to be authenticated enter card number and password when make a call account to the system prompt tone Bind and need to be authenticated enter card number in the card number account text box enter password when make a call account to the system prompt tone Bind but no need to be authenticated enter card number and password in the card number account t...

Page 76: ...mple if the extension needs to make an international call the permission of the extension should be international call and the calling route should be configured at the same time Only when both conditions are met can the extension make an international call Route Group Select route group from the drop down box Bind the FXO channel Select FXO channels The device support analog phone SIP phones to b...

Page 77: ...rt 2 Intra office and out office call restriction by default no restriction is adopted and the extension can see the caller id number when there is no number display restriction service Note intra office and out office call restriction is only limited to analog phones while sip phones are not limited 3 Send Hook Flash Signals to Exterior Line Select yes it can send hook flash signal to exterior li...

Page 78: ...hen SIP phone calls no longer through the device It can improve audio and video quality reduce the pressure of the server The master SIP client is called and the P2P is started simultaneously Note voice calls using P2P cannot be recorded 5 Max call set the maximum number of simultaneous calls for a single SIP phone default value 2 6 Fax mode NONE T 30 by pass T 38 Default value none T 30 by pass i...

Page 79: ... settings page is shown in the following figure 6 10 Figure 6 10 Voice Mailbox Setting Interface items are described as follows Table 6 3 User Voice Mailbox Setting Items Description Enable Voice Mailbox Select the single box to enable voice mailbox Email Address The email address of receiving the voice message should be filled in here PIN Using the password to access voice mailbox Default value i...

Page 80: ...ms are described as follows Table 6 4 User Unswered Call Setting Items Description Unanswered Setting Automatic Transfer to IVR Voicemail extension number or Hang up default Hang up Policy Itmes List Default No Data 6 Music Ring Setting Click to enable Music Ring Batch import user data It is recommended that users export user data in the Excel format Information should include user name name emplo...

Page 81: ...ng figure after successfully importing data Click the Reload button to make the data effective Figure6 14 Import User Data Successfully Search Export User Data Export User Data Click the Export button in the search export page a pop up dialog appears as shown in the following figure ...

Page 82: ...x of user name click Delete button to delete selected users Search Users Click the Search button in the search export page to open the page as shown in the following figure Figure 6 16 Search Users Users can search the user by username name extension and department Delete Edit User Data Click delete and edit to delete and edit users as shown below ...

Page 83: ... monitoring of user information When the user group is defined when the user is added the user s department is selected from the user group drop down box Click Voice Config User Config Department to pop up figure 5 18 below There s a default department default it can t be edited and deleted Figure 6 18 Department 1 Add a department Click Add to pop up the figure 6 19 ...

Page 84: ...bscriber group s dialing permissions Select allow the outside line to call the radio box the user group can listen to the outside calls otherwise you can only listen to the internal calls Select the allow group to dial each other the members of the user group can call each other otherwise the members of the group can not dial each other Grouping Permissions Setting Choose whether the user group an...

Page 85: ... system as a terminal is registered remotely to the upper softswitch It can make the SIP terminal of lower level manage the domestic or international long distance calls through the successful registered operators or connect with the upper level system so as to realize the voice interworking between the two platforms Select Voice Config Trunks Config Trunk Config to pop the Figure 6 21 below Figur...

Page 86: ...n to be selected with the mouse the continuous channel can be dragged by the mouse multiple channels can be pressed to hold the CTRL keyboard with the mouse choice Click after selection and click after selecting the list Permission Authority of this trunk Routes Group Select route group in the drop down box default route group is Default Caller ID Select this option to display calling number SIP T...

Page 87: ...ddress of opposite terminal equipment Address Domain Name IP address of opposite terminal equipment Port Port of opposite terminal equipment Transport TCP UDP which must be the same with opposite terminal equipment URI Program Option SIP TEL default value SIP Permission Authority of this trunk Internal Enterprise Local National long distance International Long distance DID Number Options None DID ...

Page 88: ...calling number of the extension will be taken out with a custom set number if the radio box is not selected the caller number of the extension will follows the number which is the register number in PBX Features SIP Registry Max Calls Permitted maximum calls of this SIP trunk Fill in the maximum number of simultaneous calls allowed on the relay the maximum number is 32768 if more than this number ...

Page 89: ...LvSwitch IPPBX 8000 Manual 87 Figure 6 24a Newly added SIP advanced setting used for interface type UNI side ...

Page 90: ...e domain name or IP of the home network When it is IMS relay register it must be filled in External IP The external IP address Whether to Send Options Select whether to send options To select yes you need to fill in the following two items Send options to inquire each other s ability and the default value is no Send options frequency in usual Set the frequency of normal sending options within a ra...

Page 91: ...MF signal the options are rfc2833 inband info The default is rfc2833 User phone When the URI scheme is SIP this parameter determines the form of the user name with the default value no Select yes and the user name is in the form phone host such as Sip 81091143 61 142 197 38 sip 2 0 User phone Select no the user name is in the form of user host such as superman ims js chinamobile com Fax mode None ...

Page 92: ... G 711A G 723 G 726 G 729 Speex Ilbc and AMR PRI trunk Add a PRI trunk PCM should be enabled before setting Parameters should be agreed with the opposite side Generally the default value should be kept Click the add button in the PRI trunk area and the page pops up as figure 6 29 ...

Page 93: ...nces the PRI relay name PCM setting Add the enabled E1 T1 to the group For details of enabling E1 T1 see voiceset PBX settings PCM Settings Position Optional network or user this parameter must be inconsistent with the opposite side default value network side If the opposite side is network side then the device side is user side In general PSTN or the superior bureau is on the network side and thi...

Page 94: ...umber 1 is selected Route Group The left button in the drop down box selects the routing group to which it belong and the default is default routing group Switch Type Set the switch type of PRI trunk and the default value is national Provide the several types National National ISDN type2 common in the US ni1 National ISDN type 1 dms100 Nortel DMS100 4ess AT T 4ESS 5ess Lucent 5ESS euroisdn EuroISD...

Page 95: ...yes Advanced setting Figure 6 27 Advanced setting of PRI trunk Advanced setting items description as following Table 6 8 Advanced setting description ITEMS Description Relay fault determination When the relay fault duration reaches the set value the fault message will be sent to the corresponding incoming relay After the recovery of the relay fault when the normal operation reaches the value the c...

Page 96: ...e removed Add R2 trunk Before setting PCM needs to be enabled and the parameters need to be consistent with the opposite end Select CAS for the frame and generally keep the default values for other parameters Click add button in R2 relay bar and the page shown in figure 6 31will pop up The interface items as following Diagram 6 10 New adding R2 trunk Items Function description Name Set R2 relay na...

Page 97: ...ccept the calling number first Select no to accept the called number first the default value is no Forced release chain Select yes to force release Select no to not force release default yes Outgoing number Select exit display number default value none generally choose DID number 1 Route group The left key in the drop down box selects the routing group to which it belongs The default is default Fa...

Page 98: ...merican National Standards American National Standard The countries used are North America countries such as the United States and Canada ITU International Telecommunications Union International standard Type Currently only supports ISUP signaling Permission Set the permissions of the relay The options are internal to the device internal to the enterprise local calls national long distance and int...

Page 99: ...t value is national Calling Nai Provided by ISP Select the attribute of the calling number from the drop down box The option has a national number spare a national backup and an international number The default value is national number Called Nai Provided by ISP Select the attribute of the called number from the drop down box The option has a national number spare a national backup and an internat...

Page 100: ...rmine the order of the circuits Signaling Channel The circuit number occupied by the signaling link PCM select 1 fill in the item 16 PCM selects 2 the item is filled in 48 PCM selects 3 the item is filled in 80 PCM selects 4 the item is filled in 112 Separate multiple circuit numbers with CIC The telephone number which is negotiated between the two devices to be connected This product supports sta...

Page 101: ... value range 1 to 300 seconds Note Source code type must be set 24 bit code type is used domestically and 14 bit code type is used internationally Modify delete SS7 Trunk In the SS7 relay list click the SS7 relay you want to modify and click the button to modify the setting information of the specified SS7 relay in the pop up interface Select an SS7 relay in the SS7 relay list that you want to del...

Page 102: ...ms are described as follows Table 6 11 SIP Add a New SIP Registry Basic Item Description Provider Name Select from provider name list only used for SIP UNI interface type SIP Username Fill in the name of SIP user Registry Name Registry name of SIP user Registry Password Password of the SIP user Call Registry Name Name of call registry user Call Registry Password Password of call registry user ...

Page 103: ...egistry Advanced Item Description Max Calls Default value is 1 Send Flash Type and select Yes if you want to send Flash DTMF Option RFC 2833 info and inband Fax Mode Option T 38 T 30 Enable RFC3581 Yes or No default Yes Enable Routing Mode Yes or No default Yes Register Logout SIP account Select SIP account and click Register button to register SIP account Select SIP account and click Logout butto...

Page 104: ...h SIP Registry 6 3 3 Inbound Call Routing By setting inbound call routing incoming calls from analog trunk can be transferred to internal extensions IVR or agents Users can set different inbound call routing in different time period Select Voice Config Trunks Config Inbound Call to open the page as shown in the following figure Figure 6 36 Inbound Call Routing Add inboud call routing Click Add but...

Page 105: ...re described as follows Table 6 13 Add a New Inbound Route Basic Items Description Name Name of new inbound route Week Set effective time of this route Monday to Sunday Hour Set effective time of this route 24 hours 2 Trunk Type Click Trunk button to open the page as shown in the following figure ...

Page 106: ...nalog trunk the inbound calls are only applicable to the analog trunk Trunk Trunk name Add Remove button Click the add button to add the selected relay to the text box click the remove button to remove the selected relay group from the text box 3 Click Action button to open the page as shown in the following figure Figure 6 39 Inbound Call Routing Action Interface items are described as follows ...

Page 107: ... transferred to the specified operator 6 3 4 Outbound Call Routing By setting outbound call routing users can make outbound calls through different trunks For example when users make local calls they can use analog trunk when users make long distance calls they can use SIP trunk By setting reasonable outbound call routing enterprise can reduce communication costs Click Voice Config Trunks Config O...

Page 108: ...and 0 9 _ and etc letters Linear Routing There s no outgoing prefix adn play secondary dial tone when enabling linear routing if not enable this term please fill in the outgoing prefix Outgoing Prefix Prefix of outgoing call 0 9 and can be typed Call Type Options Enterprise Local National Long Distance and International Long Distance Default enterprise Week Set effective time of this route Monday ...

Page 109: ...ed relay and click the delete button to delete the relay Select the added relay and click the button move up and move down to change the relay priority Select the routing group to which the routing belongs and add the routing to the selected routing group System default routing group default click the selected routing group in the grouModify and delete the outbound route click the button to modify...

Page 110: ...ple Dial 0 outbound call route Figure6 45 Outgoing prefix 0 call outbound example Dial 9 outbound call route Figure 6 46 Outgoing prefix 9 call outbound example 6 3 5 Number Transfer When make outbound and inbound calls number can be changed by rules Select Voice Config Trunks Config Number Transfer to open the page as shown in the following figure ...

Page 111: ...gure 6 47 Number Transfer Add Number Transfer Click Add button to open the page as shown in the following figure Figure 6 48 Add Number Transfer Interface items are described as follows Table 6 17 Add Number Transfer Items Description ...

Page 112: ... position which need to be changed Length Length of the call number need to be changed change type of Add cannot be filled Number Transfer to Type added call number or revised call number change type of delete cannot be filled Note Original number uses 1 9 X N Z etc it is applied for the same regular expressions with the dial up rule The collective description is as follows To designate a specific...

Page 113: ...er transfer by trunk name original number objective and transfer type 6 3 6 Dial Rule Select Voice Config Trunks Config Dial Rule to open the page as shown in the following figure Figure 6 50 Dial Rule Add a New Dial Rule Click Add button to open the page as shown in the following figure ...

Page 114: ...ategy Select send out does not match and when dialing and dialing rules do not match the signal is sent out over reaction time Select send immediately when does not match when dialing and dialing rules do not match send out the signal immediately Select does not match then hang up immediately when dialing and dial rules do not match immediately hang up the default value is send out does not match ...

Page 115: ...l The number should begin with 11 17911 an example Send the number out immediately after receiving the predefined number 17911 here is an example this example is to illustrate the ways of a sending a specific number out 6 3 7 DNIS It is allowed that different Call In policies can be used according to the incoming DNIS Destination Number Identification Service which is usually used for the extensio...

Page 116: ...p and dial not forwarded to voice mail Action List Click Add after the selected action and its content the selected action will be displayed in the action list If there is more than one action they will be arranged in line from top according to the sequence of the actions The order of the action list can be adjusted with the buttons Up and Down The unnecessary actions can be deleted with the Remov...

Page 117: ...n CNIS Number CNIS number is defined according to demand It can not repeat with internal system number such as extension number extension DID number DNIS queue number etc Action 1 Call binding selection Currently it can support FXO port IMS trunk and SIP UNI trunk 2 Selected bind same type can only bind 1 port and this bind is bidirectional for example when the FXO port 1 is selected it is indicat...

Page 118: ...les of calling number identification 6 4 PBX Features PBX features include call transfer call waiting three way call hotline call pickup clock speed dial blacklist follow me voicemail IVR queue recording billing ect 6 3 9 Feature Code Select Voice Config PBX Features Feature Code to open the page as shown in the following figure Figure 6 56 Basic Features Basic Features The basic page is as shown ...

Page 119: ...The characteristic number is 99 Dial the number to listen to the recording on the extension Press 1 to listen to it again after the recording is finished Press to record again The new recording will replace the original one Phone Login The characteristic number is 105 Dial the number with the logout extension and enter the password after the prompt tone to login the extension Phone Logout The char...

Page 120: ...t the call in real time Intruder mode definition participate in the extension call Force Release Feature number 35 extension number the user can strongly open the extension call Call Transfer Call transfer page is as shown in the following figure which introduces the operation method of basic configuration by using extension Characteristic number begins with or dialing characteristic number is abl...

Page 121: ...B extension A dials 25 after listen to the prompt tone extension A dials extension C Extension B and C can establish a call and extension A hangs up automatically Call Waiting Call forwarding page is as shown in the following figure which introduces the operation method of basic configuration by using extension Characteristic number begins with or dialing characteristic number is able to trigger c...

Page 122: ...nfirm the setting Add last incoming call number into blacklist The characteristic number is 32 Dial 32 to put last income call number into blacklist press 1 to confirm the setting Call Busy Back Figure 6 60 Call Busy Back Interface items are described as follows Table 6 26 Call Busy Back Items Description Call Busy Back Activate Press 37 to activate call busy back service Call Busy Back Deactivate...

Page 123: ...ty Call Service Process 1 Extension A makes a call with extension B 2 Extension A press hookswitch and call extension C A and C establish calls at this time extension is holded 3 Extension A press hookswitch and press digital key 3 A B and C establish three party calls Inquire Transfer Service Process 1 A call front desk B B answers B needs to transfer the phone to the colleague extension C 2 B pr...

Page 124: ...ure 6 61 Hotline Click Add button to open the page as shown in the following figure Figure 6 62 Add New Hotline Interface items are described as follows Table 6 27 Add New Hotline Items Description Extension Select which extension enables hotline service Hotline Type Delayed hotline or instant hotline Called Number Destination number Timeout When selected delayed hotline select delay time from 0 1...

Page 125: ...on If several extensions ringing simultaneously users can pick up according to calling sequence Figure 6 63 Group Pickup Add Extensions to a Group Click Add to open the page as shown in the following figure Figure 6 64 Add Extensions to a Group Interface items are described as follows Table 6 28 Add Extension to a group Items Description Name Name of this group Extension Add extension numbers to t...

Page 126: ...usic files and then click the Upload button to upload the music to system Play CRBT Click button to play CRBT Search CRBT Click button to open the page as shown in the following figure Figure 6 67 Search CRBT Users can search CRBT by name Note 1 Users can upload or record personalized color ringtones in the self service system 2 Upload audio files in 8kHz 16bit mono format of wav alaw ulaw and GSM...

Page 127: ...Clock Service Click Add to open the page as shown in the following figure Figure 6 69 Add Alarm Clock Service Configure extension number clock sound and effective time of alarm clock service Search Alarm Clock Service Click button to open the page as shown in the following figure Figure 6 70 Search Alarm Clock Users can search the alarm clock that has been set in accordance with extension 6 3 14 S...

Page 128: ...items are described as follows Table 6 29 Add New Speed dial Items Description Extension Select extension number Speed dial Number The corresponding speed dial key for the phone number Phone Number Phone number which needed to be dialed with the speed dial number Search Speed dial Click button to open the page as shown in the following figure Figure 6 73 Search Speed dial Policy Users can search t...

Page 129: ...Figure 6 75 Edit Call Transfer Interface items are described as follows Table 6 30 Call Forwarding Configuration Items Description Extension Extension number Forward Unconditional Incoming calls will be forwarded to another preset phone number Forward on Busy Incoming calls will be forwarded to another preset number when the line is busy Forward No Answer Incoming calls will be forwarded to anothe...

Page 130: ...orward no answer 6 3 16 Black List Users can refuse the incoming calls from some certain numbers to prevent users from unacceptable calls Select Voice Config PBX Features Black List to open the page as shown in the following figure Figure 6 77 Black List Add Blacklist Click Add to open the page as shown in the following figure Figure 6 78 Blacklist Configuration Interface items are described as fo...

Page 131: ...e Figure 6 79 Search Blacklist Users can search blacklist by extension number and block number 6 3 17 White List Select Voice Config PBX Features White List to open the page as shown in the following figure Figure 6 80 White List Add Whitelist Click Add to open the page as shown in the following figure Figure 6 81 Whitelist Configuration Interface items are described as follows Table 6 32 Whitelis...

Page 132: ...ry extension and then transferred to the manager extension which greatly saves the manager s time and avoids unnecessary interruptions Select the Voice Config PBX Features Secretary the pop up page as shown in the figure below Figure 6 83 Secretary Steps 1 Business Settings in global parameters Seleect Voice Config PBX Settings Global Setting Figure 6 84 Business Setting Global internal extension ...

Page 133: ...sion of manager Secretary Extension Extension of secretary 6 3 19 Follow Me When user is being called phones will concurrently or sequentially vibrate accord to the setting In the circumstance of concurrent vibration if one terminal picks up the phone then other ringing will stop Under the circumstance of sequential vibration if one terminal doesn t answer the phone in the setting time then the ca...

Page 134: ...message Functions of voice mail are as follows 1 Transfer to voice mail box when call failed 2 Voice messages can be saved in system s voice mail box 3 Send voice message to specific email box 4 Supports locally and remotely listen to the voice message Select Voice Config PBX Features Voice Maill to open the page as shown in the following figure Figure 6 87 Voice Mail Interface items are described...

Page 135: ...TP server needs to be set up first See 6 6 9 SMTP setting for details 6 3 21 IVR Device uses convenient auto answer system Users can customize IVR flow according to their needs Through in house software platform the unit can provide IVR service and users don t need additional IVR server and related boards which can reduce investment Through Graphical User Interface users can easily customize the I...

Page 136: ...Enter the name of new IVR then click OK button to open the page as shown in the following figure Figure 6 90 New IVR IVR Setting 1 Click Add button to open the page as shown in the following figure Figure 6 91 IVR Setting Interface items are described as follows ...

Page 137: ...and its content The options of the action include automatic transfer to IVR extension number play prompt tone cannot be interrupted play prompt tone interrupted voice mail group call queue hang up answer and conference Action list After selecting the action and the content of the action Click the add button and the selected action will be added to the action list box If there are more than one act...

Page 138: ...d a Role Click Role Management to pop up the figure below Figure 6 94 SoftConsole Role Management Click Add button to open the page as shown in the following figure Figure 6 95Add New Operator Interface items are described as follows Table 6 37 Operator Role ...

Page 139: ... the figure below Figure 6 96 SoftConsole Account Management Click Add button to open the page as shown in the following figure Figure 6 97 Add Operator Account Interface items are described as follows Figure 6 38 Add Operator Account Items Description Account Name of operator account Password Password of operator account Role Select relevant role Permission Setting Show operator permission ...

Page 140: ...e number all the extensions in the queue will ring according to the ringing policy such as simultaneous ringing circular ringing etc Select Voice Config PBX Features Queue to open the page as shown in the following figure Figure6 98 Queue Add a New Queue 1 Click Add button to open the page as shown in the following figure Figure 6 99 Add a New Queue Interface items are described as follows Table 6...

Page 141: ...allers Maximum number of calls in the queue can hold simultaneously Ringing Time Time duration of the ring when there is no answer from the agent Retry Wait Time sec When all the lines are busy the call in users can select waiting Hearing the prompt tone after the waiting time users can select to continue waiting or hang up Max Waiting Time sec Maximum waiting time for users who select continue wa...

Page 142: ...r Phone Member Select the member according to the type Search Queue Click button to open the page as shown in the following figure Figure 6 101 Search Queue Users can search the queue by name and extension number Note The queue number cannot be repeated with the existing user extension number or conference call number or other business Numbers 6 3 24 Call Recording Select Voice Config PBX Features...

Page 143: ...k Edit button to open the page as shown in the following figure Figure 6 103 Recording Number Management Interface items are described as follows Table 6 42 Recording Number Management Items Description Query by Department Select extensions according to departments Extension Select extensions Recording server and IP PBX device must configure docking information at the same time After successful do...

Page 144: ... it can continue to be used If you want to continue full featured use please contact the vendor for payment 6 3 25 Billing Setting Select Voice Config PBX Features Billing Setting to open the page as shown in the following figure Figure 6 104 Billing Setting Interface items are described as follows Table 6 43 Billing Setting Items Description Docking Server Setting Billing interface setting Defaul...

Page 145: ...Conference Bridge setting page Add a meeting Click the add button and it pops up the page as following Figure 6 106 Edit a conference The interface terms as following Table 6 44 Edit a conference Name Description Number Set the conference number ...

Page 146: ...he conference name Max user Set the maximum users that can attend this meeting User pin When enable the protected conference it needs to fill in the user pin When connects through the conference it needs to dial the pin to enter the conference ...

Page 147: ... route group VoIP setting DSP setting analog setting prompt tone etc 6 4 1 Global Setting Select Voice Config PBX Settings Global Setting to open the page as shown in the following figure Figure 6 107 Global Setting Interface items are described as follows ...

Page 148: ... of the ring time the range is 1 200s and the default value is 30s Enable Service Select open to enable self switch Select closed to disable sel switch Enable Basic Service VIP Select Open to enable VIP function DNS SRV Select Open to enable DNS SRV function Whether to Send Ponder Select Open to send to upper switch Max Forward Times Default 0 RTP Timeout Setting Default value 30 seconds Outgoing ...

Page 149: ...Group Route group can classify the users and trunks on device and control the call through binding routes route group has the following features 1 a user can only correspond to one route group and the user and the routing group can only one to one relationship 2 a route group can bind multiple routes and a route can also be classified into multiple routing groups Route group and routing are multi ...

Page 150: ...elected routes Comment Description of the route group Click OK button to finish configuration Delete Route Group Delete a route group from this list After selecting the entry click button to delete it from this list Edit Route Group This option allows user to change a route group configuration Select an entry from the list click button Search Route Group Click Search button in search export page t...

Page 151: ...sing the PSTN When the upper level office is not connected but only the lower level office is connected when the clock refers to the local office all clocks are internal clocks In general an external clock must be used to interface with the higher level office frame Optional CCS when PCM is E1 Common Channel Signaling CAS Column Address Strobe Default CCS Where PRI or SS7 relay uses CCS R2 trunk u...

Page 152: ...hannels are dedicated signaling channels SS7 You can use the 1 to 31 channel according to the peer negotiation Description When the E1 T1 interface is connected Both parties must be identical on the E1 T1 interface parameters Because both E1 T1 cannot have signal loss frame out of synchronization multiframe out of synchronization slip code conditions Because the inconsistency of individual charact...

Page 153: ...er button to select local file and then click the Upload button to upload the voice file 2 Search voice prompt tone Click button to open the page as shown in the following figure Figure6 113 Search Voice Prompt Tone 6 4 4 Record File You can dial 77 on the dial panel to record and dial to finish the recording Select Voice Config PBX Settings Record File to open the page as shown in the following f...

Page 154: ...ng figure Figure 6 115 VoIP Security Interface items are described as follows Table 6 47 VoIP Security Items Description Verifying State Switch If enabled system will lock SIP account if SIP registry not accord with security policy Default enabled Verification Cycle Default 3 minutes Maximum number of registered failures during the period Default 3 SIP account lock time Default 3 minutes SIP regis...

Page 155: ...istance traffic The outage value needs to be greater than the warning value The unit is minute day the range is 0 9999 minutes day of which 0 indicates no time limit Early warning value when the daily toll traffic total length reached early warning value when the user answers after dialing the first voice warning system Interrupt value the user will not be able to make long distance calls when the...

Page 156: ...e described as follows Table 6 48 VoIP Config Items Description SIP Port Default value is 64888 RTP Port 10000 20000 IP Address WAN IP address of device Enable STUN Enable STUN service STUN Main IP IP address of main STUN server STUN Main Port Port of main STUN server STUN Standby IP IP address of standby STUN server STUN Standby Port Port of main STUN server ...

Page 157: ...e described as follows Table 6 48 Analog Interface Configuration Basic Settings Items Description Time Setting for FXS Port Number Sending Interval of Sending Number to PSTN Default value is 3 seconds Interval of Sending Hook Flash Signal Sensing Interval of Hook switch Flash Signal of FXS Port Range of 300 2000ms default value is 400ms Interval of Sending FXO Hook switch Signal Range of 300 2000m...

Page 158: ... Select this item the polarity check determines whether the analog trunk is connected Enable VMWI Choose yes light the voice mail message lamp of the analog phone the premise analog phone has a voice mail message light the default value is yes Look Current The default 20mA provides options for 20mA 25mA 30mA 35mA and 40mA Feed Voltage When the telephone is automatically ringing the parameter can b...

Page 159: ...bscriber interface the plug on the wall delivers POTS service from the local phone company s Central Office CO and must be connected to subscriber equipment telephones modems and fax machines In other words an FXS interface points to the subscriber The page is shown as in the following figure The FXO port list is automatically generated according to the hardware configuration Figure 6 120 FXS FXO ...

Page 160: ...1 FXS Setting 6 4 8 DSP Setting Select Voice Config PBX Settings DSP Setting to open the page as shown in the following figure Figure 6 122 DSP Setting Basic Setting Interface items are described as follows Table 6 50 DSP Setting Basic Setting ...

Page 161: ...b default value is 0dB Input Gain Telephone voice volume size of caller Range is from 14dB to 6dB default value is 0dB DTMF Volume Sound level of the user s keys Range is from 63dB to 0dB Minimum Delay of Dynamic Jitter Buffer ms Range is from 0ms to 280ms default value is 150ms Maximum Fax Rate Options 2400bps 4800bps 7200 bps 9600 bps and 12000 bps 14400 bps Default value is 14400bps Fax Redunda...

Page 162: ... seconds and a complete ringing period is between 3 67 7 5 second The user first heard the signal cycle followed by the mute cycle Back tone usually uses a single frequency and the frequency range is between 400 500hz Chinese standard ring back tone and bell sound is 1 second stop 4 seconds ringback tone using a single frequency 450hz Default value voice low frequency 450 HZ voice high frequency 0...

Page 163: ...can not be all the same between different signals 3 the unit of the mute time and the pronunciation time is MS such as the silence time and the pronunciation time set to 0 indicating the continuous signal sound 6 4 9 SMTP Setting Select Voice Config PBX Settings SMTP Setting to open the page as shown in the following figure Figure 6 124 SMTP Setting Interface items are described as follows Table 6...

Page 164: ...PBX 8000 Manual 162 Figure6 125 License Update Click Browse button to open Choose File dialog box select the License file click Import button to import license file Note Please contact supplier to get License file ...

Page 165: ...er Trunk Display trunk type and name Call Length Call from start to end Call Type Display call type Result Not answered means ringing but not answered answered means call successful call busy means called number is busy and not answered Report Export log information to excel file Search Serarch calls by time phone number trunk call type call duration service type and department 6 5 2 Service Voice...

Page 166: ...tent click start capture to start capture then the device starts to work Click stop and download it pops up the page as Figure 6 124 and to save the file This document is for the analysis of engineers Do not open directly for non engineers Figure 6 123 Data capture Figure 6 124 Data packet saving The data capture interface items are described below Table 6 49 Data capture Terms Description ...

Page 167: ...the simulation diagram shows the current loaded slot board card information temperature and fan status Network interface Select the network WAN or LAN port that you want to capture IP address optional Fill in the ip address optional Port optional Fill in the port optional Start capture Click and start capture Stop and download Click and to stop capture ...

Page 168: ...to guarantee VoIP call quality The uplinking Ethernet of the WAN port of the equipment is connected to the Internet of the operator The equipment needs to adopt routing mode and the LAN port can be connected to enterprise side network switches computers IP phones etc 7 1 1 Hardware QOS state QoS state can display the flow histogram of the current four queue priorities in real time 7 1 2 Basic sett...

Page 169: ...s forwarded first The system supports speed limit of downlink bandwidth of 2 LAN ports which can be set by users themselves Internal VoIP packet priority forwarding enabled by default all FXS phone calls generated by the packet system default on high quality DSCP mark of first grade priority forwarding LAN1 gateway high priority forwarding not enabled by default after enabled packets from LAN1 por...

Page 170: ...ink limit the page pops up as the figure7 1 Figure 7 1 linked limits Total devices connected limit Set the total number of connections of the device the value range is 1 65536 and the default value of the system is 65536 With this feature enabled the total number of connections on the current device exceeds the set value and you must wait for a connection to break somewhere before you can establis...

Page 171: ...n limit limit the number of connections of each user in the distribution object When the number of connections of a single user exceeds the set value it must wait until the connection is broken to establish a new connection Total connection limit limits the number of connections for all users in the distribution object Connection type Select all to limit all connections and TCP to limit TCP connec...

Page 172: ...le 7 2 add the IP quintuple filtering strategy Terms Description Policy name Set the quintuple policy name Protocol Set the protocol needed to be filtered selected TCP UDP TCP UDP ICMP Source IP Set the source IP address or IP range needed to be filtered Destination IP Set the destination IP address or IP range needed to be filtered Source port Set the source ports to be filtered and you can set a...

Page 173: ...g page pops up as shown in figure 7 5 Figure 7 5 MAC address filtering Click add button and the add MAC address filtering page will pop up as shown in figure 7 6 Figure 7 6 Add Mac address filter Add MAC address filtering instructions below Table 7 3 Add Mac address filter Terms Description Name Set Mac address filter name Source MAC address Set the source MAC address to be filtered Destination MA...

Page 174: ...LvSwitch IPPBX 8000 Manual 172 Mode Engineering staff background use the customer can not use ...

Page 175: ...heduler policy Table 8 1 add time group policies Terms Description Policy name Set the time group policy name When adding an application control policy in the application control or adding a firewall rule in the firewall setting the defined policy is displayed in the time policy drop down box The policy definition Set the scheduler policy time select the corresponding radio box 8 1 2 Account Add u...

Page 176: ...superadmin and useradmin to log into the device as an ordinary user and the device can be configured Select business admin After logging into the device you can only see the business configured for this account Services The business the user can use select the radio box Web permission Select enable to allow log on to the device through the Web management page Select disable and this user has no ac...

Page 177: ...LvSwitch IPPBX 8000 Manual 175 8 1 3 Common ports Standard protocol port Numbers can be edited through the management of common ports ...

Page 178: ...le 9 1 Basic Settings Item Description Only_wan Whether to allow the administrator to log in web management page of this product from the WAN port the default value is off Port The port number of the product ranging from 1 to 65535 The default value is 443 Only_lan Whether to allow the administrator to log in web management page of this product from the WLAN port the default value is off Enable Fi...

Page 179: ...all This product has predefined Firewall policies for packets originating from the basic interface Users can modify the policy by clicking the target item Click Add The Firewall Settings page displayed as shown in Figure 6 3 Figure7 3 Firewall Settings Add Firewall Rule Settings description Table 7 2 Firewall Settings Item Description Policy Name Define the policy name enter 1 32 characters From t...

Page 180: ... on time policy see Object Management Time Group Status Optional Enable or Disable After the rules are successfully added the rules are sequentially matched from top to bottom Users can change the order of access control rules by using the Up and Down buttons 9 3 ARP Defense The ARP Defense function mainly used to prevent a large number of invalid ARP request packets in the LAN which causing the A...

Page 181: ... in IP MAC binding page The intranet LAN IP MAC binding table can be easily obtained by importing from the system However due to ARP aging and other reasons it can not be guaranteed to import all the computer information After importing in this method it is recommended to check whether the computers you want to bind are in the binding table If not add them manually 9 3 2 ARP Defense Click ARP Defe...

Page 182: ... of broadcast storm and set the suppression threshold After the broadcast traffic exceeds the threshold the system discards the broadcast packets Anti ARP Spoofing Check the radio button to enable ARP anti spoofing By regularly sending gratuitous ARP packets all users ARP tables are updated to prevent ARP spoofing Sending gratuitous ARP packets Interval The default is 10 seconds Enable the Clients...

Page 183: ...DoS attacks on devices by intranet users Select DdoS Defense to enable this function If there are no special requirements it is recommended to turn on all prevention functions Enable TCP Flood attack defense UDP Flood attack defense and ping Of Death attack defense Users can set the connection limit according to the server s normal traffic gennerally keep the default value is ok ...

Page 184: ... enter Basic Settings page as shown in Figure10 1 Figure10 1 Basic Settings Define the name of this product 10 2 WebManage Select System Web Manage to enter Web Manage page as shown in Figure10 2 Figure10 2 Web Manage Page The System default value of http port is 80 and the one of https port is 443 users can modify the WEB management port according to their needs modification is not need under nor...

Page 185: ...the configuration file to be saved and click Backup the Save as dialog box is displayed Step 2 Click Save button in the File Download dialog box to open the Save As dialog box Step 3 Select the path for backup the configuration information in the Save As dialog box and click the Save button Result The configuration information is successfully saved to the computer and the configuration can be rest...

Page 186: ...ation restore successful page as shown in Figure 8 5 After the system reboots the system will revert to the imported configuration information The current configuration information will be lost after restoring the configuration information If you do not want to lose current configuration information please back it up Restore installation configuration Click Start to save the installation configura...

Page 187: ...de process the system indicator blinks red slowly After the upgrade is completed the device restarts and the system indicator light flashes green rapidly After the login page is displayed the system indicator light flashes green slowly when it is working properly 10 5 SNMP SNMP Simple Network Management Protocol is the most popular kind of network management protocol Through this protocol access a...

Page 188: ... selected for the SNMP version SNMP Server IP Address The remote SNMP server s IP address which is the receiving address of TRAP The default value is 192 168 3 193 SNMP Trust Host IP address trusted by this device the allows only the management device of the specified address allowed to access this device If not set the IP address of the management device is not limited Private TRAP Setting CPU Ut...

Page 189: ...sent when WAN port address change TRAP content includes the new WAN port IP address Enabled by default Device Information Notification Send TRAP alarm when WAN address change reboot device access device or SNMP program is started Enabled by default The configuration on the management device and the one on the managed device need to be the same Otherwise the operation can not be performed 10 6 TR06...

Page 190: ... ACS UserName The user name of CPE when the CPE is connected to the ACS using the CPE WAN Management Protocol The username is valid only when the CPE uses HTTP based authentication Value range 1 32 characters ACS Password CPE Password used at the time of authentication when connecting to the ACS using the CPE WAN Management Protocol The password is valid only when the CPE uses HTTP based authentic...

Page 191: ...of the request will pop up on the right side The CPE refered in this manual is the 1800 device ACS server address is provided by the telecommunications make sure the port number and URL address must be correct 10 7 Reboot Select System Reboot The Reboot page is displayed as shown in Figure 8 11 Figure8 11 Reboot Page Click Confirm Reboot to reboot the system Do not power off during resboot Network...

Page 192: ...ute function is used to test whether the link between the product and a computer or network device is normal The HttpGet function is used for testing whether users of this product can access the Internet normally or not DnsQuery function is used to test whether the DNS server is valid Step 1 Select System Debug to enter Debug page as shown in Figure 8 13 Figure8 13 Debug Step 2 Select the diagnost...

Page 193: ...ains the time from the default NTP server of the device this method is adopted by default Enter the specified NTP server address the product obtains the time from the specified NTP server Figure8 14 Time Settings System Basic Configuration Page description Table8 3 Time Configuration Item Description Enable NTP Time Zone Check to enable NTP service function The default value is Enable Time zone Se...

Page 194: ...elect Time set the time range in the Time Range box and click Query the query result will be shown in the following list Log information list The log information displayed is five query items Time date when the log occurred Module the log module Level The level of the log including the five levels which are warning err crit alert and emerg Summary The type of the log Alarm is the alarm log Access ...

Page 195: ...asic Settings Specify the log information to be displayed RecordType Specify the log type to be displayed Select the radio button to display the corresponding log information Logging Level Select to display the log information level including warning err crit alert emerg five levels the level of severity increases in order Logs greater than or equal to the setting level are displayed Maximum numbe...

Page 196: ...es upload logs Server IP address IP address of server which receives upload logs Server Port Server defined port which receives log upload Value range 0 65535 integer Default 514 Items of sending logs each time The number of logs sent to server each time Value range 1 600 integer Sending interval Time Interval for uploading logs in seconds The value ranges from 1 to 60 ...

Page 197: ...LvSwitch IPPBX 8000 Manual 195 ...

Page 198: ...properly The call was disconnected regularly Set the time limit Remove limit Unable to log in system Using the wrong account or password Use the correct account and password Extension no dial tone Crystal head loose circuit fault open or short Change the crystal head change the line Extension doesn t ring Set the do not disturb function the phone is damaged Cancel the DND function and replace the ...

Page 199: ...ultiple frequency IP phone Electricity lines All rope way Feeding voltage DC48V 20 40mA Distortion degree 10 Ringing current AC70V 10 50Hz FXO line sound Telecom office audio source Internal dial tone 450Hz square wave continuity Inside ring tone 450Hz square waves pass in one second and break in four seconds Internal busy signal error 450Hz square wave 0 3 second pass 0 3 second break Inside voic...

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