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Sivoia QED
TM
(quiet electronic drive) Shading System
7.3
24/7 Service and Support: 1-800-446-1503
TROUBLESHOO
TING
troubleshooting
Keypad LEDs are lit, but keypad will not operate any shade
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All presets have been set to same height – try using raise/lower buttons at keypad
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Communications Link or IR not wired to EDU – check wiring
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EDU has been un-assigned from keypad – refer to assignment section
Keypads will not operate shade, IR works properly
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Check that keypad is powered
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Keypad not wired correctly – check wiring
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EDU has been un-assigned from keypad. Refer to assignment section
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Presets are all programmed to same location, try using raise/lower at keypad
Can not store presets
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Preset lock enabled
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Presets are being accidentally re-programmed –set presets, enable preset lock
Keypad does not operate all the shades it is assigned to
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EDU has been unassigned from keypad- refer to assignment section
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EDU has all presets set to same height, try raise/lower
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EDU is not wired correctly
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Keypad is not wired correctly
IR controls will not operate shade, keypads work properly
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IR transmitter does not have line of site to IR receiver
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Out of range – move to within 30 feet of IR receiver
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EDU has been unassigned to IR receiver - refer to assignment section
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IR receiver not properly installed on EDU
Shades in a room move on their own
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EDUs are assigned to control in another room- refer to assignment section