Lutron Electronics QSPS-P2-10-60 Installation Instructions Manual Download Page 15

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SCOPE

This limited warranty (“Warranty”) covers the Lutron supplied (a)
Sivoia

QS Shade System (“Sivoia

QS Shade System”), (b) Sivoia

QED

Shade System (“Sivoia QED

Shade System”), (c) manual

shade system and (d) alternating current or a/c shade system (each
of the foregoing being a “System”). Customer acknowledges and
agrees that use of the System constitutes acceptance of all terms
and conditions of this Warranty.

LIMITED WARRANTY

Subject to the exclusions and restrictions described below, Lutron
warrants that each System will be free from manufacturing defects
from the date of shipment by Lutron for a period of (a) one year
as to the wall controls, interfaces and system accessories of the
Sivoia

QS Shade System (“External Sivoia

QS Components”) and

(b) eight years as to the other Systems and the electronic drive unit,
shade fabric and shade hardware of the Sivoia

QS Shade System.

If any manufacturing defect exists in the External Sivoia

Components, so long as Customer promptly notifies Lutron of the
defect within the one year warranty period and, if requested by
Lutron, returns the defective part(s), Lutron will, at its option, either
repair the defective part(s) or provide comparable replacement
part(s). If any manufacturing defect exists in any of the components
of a System other than the External Sivoia

QS Components, so

long as Customer promptly notifies Lutron of the defect within the
eight year warranty period and, if requested by Lutron, returns
the defective part(s), Lutron will, at its option, either repair the
defective part(s) or issue a credit to the Customer against the
purchase price of comparable replacement part(s) purchased
from Lutron as provided below:

Replacement parts for the System provided by Lutron or, at its sole
discretion, an approved vendor may be new, used, repaired,
reconditioned, and/or made by a different manufacturer.

EXCLUSIONS AND RESTRICTIONS

This Warranty will be void, and Lutron and its suppliers will have no
responsibility under this Warranty, if Lutron or its representatives
cannot access any components of the System to inspect, diagnose
problems with or repair the System or any of its components as a
result of concealment or inaccessibility of such components within
a building structure.

This Warranty does not cover, and Lutron and its suppliers are not
responsible for:

1. Damage, malfunction or inoperability diagnosed by Lutron or a

Lutron approved third party as caused by normal wear and tear,
abuse, misuse, incorrect installation, neglect, accident,
interference or environmental factors, such as (a) use of

incorrect line voltages fuses or circuit breakers; (b) failure to
install, maintain and operate the System pursuant to the
operating instructions provided by Lutron and the applicable
provisions of the National Electrical Code and of the Safety
Standards of Underwriter’s Laboratories; (c) use of incompatible
devices or accessories; (d) improper or insufficient ventilation; (e)
unauthorized repairs or adjustments or alterations; (f) vandalism;
(g) an act of God, such as fire, lightning, flooding, tornado,
earthquake, hurricane or other problems beyond Lutron’s
control; or (h) direct exposure to corrosive materials.

2. On-site labor costs to diagnose issues with, and remove, repair,

replace, adjust, reinstall and/or reprogram the System or any of
its components.

3. Components and equipment external to the System, such as,

non-Lutron lighting and automation systems; building wiring
audio-visual equipment; and non-Lutron time clocks,
photosensors and motion detectors.

4. The cost of repairing or replacing other property that is damaged

when any System does not work properly, even if the damage
was caused by the System.

THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS
WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO EIGHT YEARS FROM THE DATE OF SHIPMENT, EXCEPT
THAT SUCH IMPLIED WARRANTIES ARE LIMITED TO ONE
YEAR FROM THE DATE OF SHIPMENT AS TO THE
EXTERNAL Sivoia QS COMPONENTS.

NO LUTRON AGENT, EMPLOYEE OR REPRESENTATIVE HAS
ANY AUTHORITY TO BIND LUTRON TO ANY AFFIRMATION,
REPRESENTATION OR WARRANTY CONCERNING THE
SYSTEMS. UNLESS AN AFFIRMATION, REPRESENTATION
OR WARRANTY MADE BY AN AGENT, EMPLOYEE OR
REPRESENTATIVE IS SPECIFICALLY INCLUDED HEREIN,
OR IN STANDARD PRINTED MATERIALS PROVIDED BY
LUTRON, IT DOES NOT FORM A PART OF THE BASIS OF
ANY BARGAIN BETWEEN LUTRON AND CUSTOMER AND
WILL NOT IN ANY WAY BE ENFORCEABLE BY CUSTOMER.

IN NO EVENT WILL LUTRON OR ANY OTHER PARTY BE
LIABLE FOR EXEMPLARY, CONSEQUENTIAL, INCIDENTAL
OR SPECIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO DAMAGES FOR PERSONAL INJURY, FAILURE TO MEET
ANY DUTY, INCLUDING OF GOOD FAITH OR REASONABLE
CARE, NEGLIGENCE, OR ANY OTHER LOSS WHATSOEVER),
NOR FOR ANY REPAIR WORK UNDERTAKEN WITHOUT
LUTRON’S PRIOR WRITTEN CONSENT ARISING OUT OF
OR IN ANY WAY RELATED TO THE INSTALLATION,
DEINSTALLATION, USE OF OR INABILITY TO USE THE
SYSTEM OR OTHERWISE UNDER OR IN CONNECTION
WITH ANY PROVISION OF THIS WARRANTY, EVEN IN THE
EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE),
STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF
WARRANTY OF LUTRON OR ANY OTHER PARTY, AND EVEN
IF LUTRON OR SUCH OTHER PARTY WAS ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER
MIGHT INCUR FOR ANY REASON WHATSOEVER
(INCLUDING, WITHOUT LIMITATION, ALL DIRECT DAMAGES
AND ALL DAMAGES LISTED ABOVE), THE ENTIRE

Limited Warranty

Number of years

from date

of shipment

Percentage of cost of

replacement parts
credited by Lutron

Up to 2

100%

More than 2 but
not more than 5

50%

More than 5 but
not more than 8

25%