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®
GRAFIK Eye
®
QS with DALI Quick Installation and Operation Guide 23
For additional information, see the complete installation and operation guide at
www.lutron.com/qs
Troubleshooting (continued): DALI Functions
Symptom
Possible Causes
Remedy
Cannot add a DALI device to a zone
after a “Build System” or “Address all” command
has been run
Zone is not set to DALI
Set the zone to DALI
DALI device at full brightness cannot be controlled
D1 and D2 are not connected
Check D1 and D2 connections on the back of the
GRAFIK Eye
QS with DALI
Check voltage: Minimum voltage of 12 V
DALI devices do not flash when running the “Build
System” command
DALI devices are not addressed
DALI devices are miswired
Address DALI devices
Check D1 and D2 wiring, and power wiring to DALI
devices
DALI device is not affected by a level change
DALI device is not assigned to a zone
Run the “Address all” command and assign the DALI
device to a zone
DALI device light levels can be lowered, but not
raised to full On
DALI device is being affected by the daylight sensors
Recalibrate the associated daylight sensors
“Build System” command does not find DALI loads
D1 and/or D2 are miswired or not connected
Check wiring; if wiring is correct, call Lutron Technical
Support