Lumi-O spa-O, Owner'S Manual

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LIMITED WARRANTY
Ten-Year Shell/Surface Warranty
Lumi-O offers a shell warranty against any manufacturing defects, excluding colour weathering, resulting in water loss for a period of ten years from
the date of manufacture as follows: 100% replacement of product for the first through third year, 50% replacement for the fourth through sixth year,
and 25% replacement for the seventh through tenth year. Any and all shipping, delivery, set-up, installation and/or disposal charges will be the sole
responsibility of the spa owner.
Two-Year Electrical Equipment Warranty
Lumi-O warrants the electrical and mechanical components, including the pump and heater control system, against malfunctions and defects in
materials or workmanship for a period of two years from the original purchase date. Refurbished parts may be used to satisfy warranty
replacement of electrical and mechanical parts. GFCI cord is covered by a 1-year warranty. Filter cartridges, light bulbs, cover locks, fuses and jets
are not included in this warranty. Those items are, however, warranted to be free from defects in materials and workmanship at the time of delivery
to the dealer.
One-Year Plumbing Warranty
Lumi-O warrants the factory installed plumbing components against defects in materials and workmanship for a period of one year from the original
purchase date. This warranty specifically covers jet fittings, internal plumbing, internal glue joints and hoses.
Extent of Warranty
This warranty is effective for spas sold by authorized dealers within North America. This warranty is given only to the original purchaser (upon
presentation of valid proof of purchase and identification) and terminates upon any transfer of ownership. Spas installed in commercial
applications (including rental spas or spas in rental premises) are excluded from any coverage whatsoever. This warranty does not provide coverage for the
insulated cover or any item attached to or installed on the spa after the date of manufacture (including non factory-installed ozone systems) although
these may be covered under other warranties. Travel, shipping, or mileage costs are not covered under this warranty and service travel charges will
be assessed to the purchaser by the dealer.
Warranty Performance
In the event of a defect covered under the warranty, notify your authorized spa-Ô dealer as soon as possible and use all reasonable means to protect
the spa from further damage. Upon proof of purchase, Lumi-O or its designated service representative will correct the defect subject to the terms and
conditions of this warranty. If Lumi-O determines that the repair of the covered defect is not feasible, Lumi-O reserves the right to have the dealer
provide a replacement spa equal in value to the original purchase price of the defective spa. In such instances, reasonable cost for the removal of the
defective spa, shipping cost for the replacement spa and delivery and installation of the replacement spa will be the responsibility of the spa owner. The
spa owner is responsible for providing access to perform the repair. In the event there is no authorized spa-Ô dealer or repair service in the owner’s
area, the hot tub can be shipped pre-paid by the owner to Lumi-O for evaluation and repair, as required, of the defect. Upon completion of the repair,
Lumi-O will then ship the hot tub back to the owner at Lumi-O’s expense. Lumi-O must be contacted in advance for packaging and shipping instructions.
Lumi-O reserves the right to inspect or designate a person to inspect any part that is claimed to be defective and covered by this warranty.
Acts Voiding Warranty
This warranty shall become void if the spa-Ô has been subjected to alterations, neglect, misuse or abuse; if any repairs have been attempted
by anyone other than a spa-Ô authorized service representative; or if failure is caused by an accident, act of nature or other causes beyond
Lumi-O’s control. The spa owner is liable for repair work performed by anyone other than the manufacturer or the manufacturer’s designated service
representative. Unwarranted alterations shall include: any component or plumbing change, electrical conversion or addition of alternate sanitation or
heating systems which contribute to component failure. Neglect, misuse and abuse include any installation, operation or maintenance of the spa other
than in accordance with the owner’s manual or use for which the spa was not designed, specifically the following: damage caused by the operation of
the spa with water temperatures outside the range of 0.6°C and 48°C (33ºF and 120ºF); damage caused by dirty, clogged or calcified filter cartridges;
damage to the spa surface caused by improper use of chemicals on the surface; damage caused by improper pH balance, improper calcium hardness
level or other improper water chemistry; damage to the spa surface caused by leaving the spa uncovered and in direct sunlight; damage caused by
allowing solar blankets to be stored in the folded position on the top lip of the spa; damage caused by failure to provide even and sufficient support
for the spa are considered abuse and may void this warranty. This warranty excludes damage such as discoloration and fading of jets, air adjustments
and top side controls.
Disclaimers
Lumi-O or any of its authorized agents shall not be held liable for injury or loss of use of your spa or other cost, expense or damage, whether incidental
or consequential, arising out of any defect covered by this Limited Warranty, including, without limitation, loss of use of the spa and cost of removal
of defective product, even if Lumi-O has been advised of the possibility of such damage. In no event, shall Lumi-O be liable for any reason or cause
in excess of the amount paid for the product by the dealer. Coverage under this Limited Warranty shall commence as of the original date of purchase
or as otherwise outlined above and the term of such coverage shall not extend for any reason whatsoever beyond the stated time periods. No other
warranties, written or implied, are valid. No agent, dealer, distributor, service company or other party is authorized to change modify or extend the
terms of this warranty.
Clause de non-responsabilité
Ni Lumi-O International Inc., ni aucun de ses agents autorisés, ne seront tenus responsables des blessures subies ou de la perte de jouissance
de votre spa ou d’autres coûts connexes ou corrélatifs, de dépenses ou dommages, soit connexes ou corrélatifs, découlant de toute défectuosité
couverte par cette garantie limitée, incluant, sans limitation, la perte de jouissance du spa et le coût de retrait du produit défectueux, même si
Lumi-O International Inc. a été avertie de la possibilité dudit dommage. En aucun cas, Lumi-O International Inc. ne sera tenue responsable, pour
aucune raison ni cause, d’un montant excédant le montant payé pour le produit par le dépositaire. La couverture de cette garantie limitée débutera à
compter de la date d’achat initiale ou telle que décrite autrement ci-haut, et la période de ladite couverture ne se prolongera pas au-delà des délais
énoncés. Aucune autre garantie, écrite ou implicite, n’est valide. Aucun agent, dépositaire, distributeur, entreprise de service ou autre partie n’est
autorisé à changer, modifier ou prolonger les termes de cette garantie.
In the event of a warranty claim, please contact your dealer to expedite processing.
SERVICE CALL
Please contact your dealer for more information.