FREQUENTLY ASKED QUESTIONS
SPECIFIC CARE
FILTER SYSTEM AND HEATER (SPA PACK) :
Can be stored outdoors only if completely dry.
COVER, SUPPORT AND WINTER COVER :
It is really important that no water infiltrates into the spa during winter.
You can install a wood structure or use a winter balloon (see retailer for details).
Wood structure :
Put some 2x4s every 30 cm (12”) and rest a 1-cm (½”) thick sheet of plywood on top, to ensure proper
ventilation. Store the cover in a safe place or put it over the wood structure.
Finally, cover your Spa-Ô completely with a winter cover.
Lumi-O offers a custom winter cover for the spa-Ô. Contact your dealer or Lumi-O at 1-866-99LUMI-O (1-866-995-8646).
N.B.: For the spring opening, outside temperatures must remain above freezing for at least three days in a row. Make sure
the spa is on a level surface.
FREQUENTLY ASKED QUESTIONS
Q.
I have noticed water on the outside of my hot tub. Is my hot tub leaking?
A.
A small puddle of water around the outside of your hot tub can be produced by water collecting and rolling off of your
cover. Check to see if the water is coming from your cover. If so, this is normal. If this is not the problem, you may want to
call your dealer and have a technician come out and examine your fittings.
Q.
My hot tub seems to be running all the time, is this normal?
A.
This is not a problem with your spa. There are a few reasons why your spa will run throughout the day.
1.
Your spa checks the temperature of water approximately every 20 minutes. In order to have the correct temperature, it
circulates the water in your tub for approximately 3 minutes.
2.
Should the spa pack determine that the temperature in your spa has changed; an adjustment will be made by the spa
pack. In most cases, a temperature loss is indicated and therefore, the pack will turn on the heating element for whatever
duration is necessary. In the case of a heat recovery pack, the motor will run producing heat for your hot tub water until
it reaches the right temperature.
3.
Your hot tub will heat at 1 kW (110 VAC). The duration of heating time will vary depending on a number of factors: cover,
outside temperature, wind, etc.
In addition to checking water temperature, your hot tub is pre-programmed to circulate the water for filtration. It is possible
for your hot tub to take a temperature reading and go into a filtration cycle at the same time. Typically, your filtration cycles
occur twice a day.
Q.
My hot tub motor does not shut off when I push the button to turn the motor off?
A.
Many hot tub user turn off their hot tub when exiting. However, it is important to know that your hot tub motor must be running
in order to heat the water (standard 1 kW-4 kW element or heat recovery). Therefore, your hot tub may continue to run if the water
temperature has dropped below the setting temperature. Heating your hot tub water overrides your ability
to turn off your hot tub motor.
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Summary of Contents for spa-O
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