Lucent Technologies Merlin Legend MLX-10 User Manual Download Page 5

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This table shows where to look for information about performing specific telephone activities. Any features
that do not have detailed instructions can be used by following the directions in

Using Features

(p. 9) or

programmed by following the instructions in

Programming Buttons & Settings

(p. 17).

Feature Finder

Calling

If you want to ...

Then

Dial numbers with the touch of a button.

See

Auto Dial

, p. 11.

Program codes for numbers you dial often.

See

Personal Speed Dial

, p. 15.

Quickly dial numbers your company has programmed.

See

System Speed Dial

, p. 16.

Make a voice-announced call to 1 or more co-workers.

See

Line Buttons

, p. 1, and

Paging

, p. 14.

Broadcast over the company’s loudspeaker system.

See

Paging

, p. 14.

Make a call after office hours.

See

Night Service

, p. 14.

Make and answer calls with no hands.

See

HFAI

button, inside front cover, to answer

inside calls hands-free. For information about
headsets, see p. 5.

Automatically redial a number you dialed before.

See

Last Number Dial

, p. 14, and

Saved

Number

Dial

, p. 16.

Connect to an extension or outside line when it’s free.

See

Callback & Line Request

, p. 11.

Enter an account code before or during a call.

See

Account Codes

, p. 10.

Make a call from another extension, using your own

See

Authorization Codes

, p. 10.

calling privileges.

Set up a conference with as many as 4 others.

See

Conference

, p. 6.

Transfer a call.

See

Transfer

, p. 6, and

Park & Paging

, p. 15.

Know if someone is calling you when all your other

See

Call Waiting

, p. 12.

lines are in use.

Reach a voice mailbox without calling the person.

See

Direct Voice Mail

, p. 13.

Put a call on hold.

See

Hold

, p. 6.

Customizing Your Phone

Program a feature on an unused line button.

See

Programming Buttons & Settings

, p. 17.

Adjust volume of the speaker, handset, or ringer.

Use the

Volume

button, inside front cover.

Give your phone its own distinctive ring.

See

Rings

, p. 2.

Delay or remove the ring from an outside,

, or

See

Rings

, p. 2, and

Coverage

, p. 12.

ICOM

line button.

Summary of Contents for Merlin Legend MLX-10

Page 1: ...ce Messaging 7 8 Leaving Messages Receiving Messages 7 Posting Messages Signaling Notify 8 Using Features 9 Activating Features Feature Codes Often Used Features 10 16 Account Codes Authorization Codes 10 Auto Dial Callback Line Request 11 Call Waiting Camp On Coverage 12 Direct Voice Mail Do Not Disturb Forward Follow Me 13 Last Number Dial Night Service Paging 14 Park Paging Personal Speed Dial ...

Page 2: ...l out for quick reference Speaker Press to turn the speak erphone on off for hands free conversation during a call or when a call rings or press to hang up a speakerphone call Line Buttons Outside Pool SA and ICOM buttons see p 1 blank line buttons can be programmed with features see p 17 MLX 10 has 10 line buttons MLX 5 has 5 line buttons Message Light The red LED is lit to indicate a waiting mes...

Page 3: ... outside calls receive inside ringing and voice announced calls make inside voice announced calls SA Originate Make not receive inside and Only outside calls Shared SA Make answer calls for co workers or join conversa tions One person has an SA button that is shared with one or more others who have SSA buttons corresponding to it See Rings p 2 for infor mation about how calls ring at these buttons...

Page 4: ... arrives at your phone you can use this feature to give the second call a short ring Immediate Ring Calls ring immediately on line buttons set this way Delay Ring This setting causes calls to ring at your phone after a delay If your calls are being covered this allows time for another person to answer a call before you do No Ring Calls do not ring except for returning transferred and Callback call...

Page 5: ... For information about headsets see p 5 Automatically redial a number you dialed before See Last Number Dial p 14 and Saved Number Dial p 16 Connect to an extension or outside line when it s free See Callback Line Request p 11 Enter an account code before or during a call See Account Codes p 10 Make a call from another extension using your own See Authorization Codes p 10 calling privileges Set up...

Page 6: ... when you re trying to transfer or when your See Park Paging p 15 co worker doesn t answer page your co worker while the call waits Messaging Let a co worker know you called See Messaging pp 7 8 Find out if you have a voice mail message fax or other message Signal a co worker to contact you Choose a message to leave for co workers who have display phones Reach a voice mailbox without calling the p...

Page 7: ... Hang Up button to complete a call in order to update the supervisor s Agent button Headset Features To program See Programming Buttons Settings p 17 There are 4 features used with headsets Headset Hang Up Headset Status Headset Auto Answer and Headset Handset Mute All must be programmed on buttons The Headset Hang Up button required is programmed by your system manager and activates headset opera...

Page 8: ...ll on hold 3 Select an ICOM SA or numbered line button 4 Dial the next number or extension 5 Announce the call and press the Conf button 6 Repeat Steps 2 5 for each participant Press the Drop button and line button to drop any participant added Press the Hold button to temporarily leave the conference Then press any participant s line to rejoin the conference 7 To end the conference hang up SECURI...

Page 9: ...m For information about having your phone covered by the voice mail system see Coverage p 12 If you frequently communicate with a small number of people for example as a receptionist for a few co workers there are two features you can use both of which require programming a button These are Signaling and Notify described on the next page Leaving Messages To program See Programming Buttons Settings...

Page 10: ...propriate message is posted When you turn off the Do Not Disturb feature the posted message is canceled too However posting or canceling the message does not activate or deactivate the feature Messaging Signaling Notify To program See Programming Buttons Settings p 17 Signaling Program a button that will cause a co worker s phone to beep The other person can then call you in response to the beep Y...

Page 11: ...aiting call 87 Camp On 57 Direct Voice Mail 56 Follow Me 34 extension Forward inside 33 extension outside 33 dial out code number Forward and Follow Me cancel from all extensions 34 cancel from one extension 34 extension cancel from your phone 33 your extension Last Number Dial 84 Messaging cancel message 53 extension leave message 25 leave message 53 extension without calling turn message light o...

Page 12: ...orization code at any type of phone except a QCC 1 Lift the handset or press the Speaker button You may first select an ICOM SA or SSA button 2 Dial 80 3 Dial your authorization code followed by 4 Dial the dial out code usually a 9 for an outside call and then dial the phone number 5 To make another call repeat Steps 1 4 Release 3 0 and later systems only Account Codes To program See Programming B...

Page 13: ...he call is dialed automatically If it s a voice announced call talk after the beep Callback Line Request Your system has two features that you can use when an outside line or extension is busy These features give you access to the line or extension when it becomes available On phones with SA buttons use Callback to reach Busy outside lines on Pool or SA buttons when you dial the dial out code and ...

Page 14: ...ay still be covered by a person at another extension Use a Coverage Off button to turn off or on all coverage of your calls Often Used Features Call Waiting If Call Waiting is on you hear a call waiting tone when a call comes in and all your lines are in use This feature works only on SA and ICOM buttons not on line buttons labeled with phone numbers When a call is waiting you hear a single beep i...

Page 15: ... or off When the feature is on the green light is on Forward Follow Me To program See Programming Buttons Settings p 17 Forward and Follow Me send calls to another phone when you are busy and need your calls covered or when you are not working at your desk Turn either off from your extension or the one you are visiting If you want your calls handled at another extension or at an outside number tur...

Page 16: ...n page an individual at his or her phone by using an ICOM Voice or SA Voice button see Line Buttons p 1 Or you may be able to page all speakerphones or groups of speakerphones depending upon how your system is set up If your company has a loudspeaker paging system use it to page the whole company or just people in a certain zone To program or use Speakerphone Paging check with your system manager ...

Page 17: ...a 2 digit code 01 24 and then 21 3 Dial the dial out code and number See Special Characters back cover 4 Repeat Steps 2 and 3 for additional codes 5 Press the Feature button and dial 00 To use 1 Select an SA ICOM or line button 2 Press the Feature button 3 Dial the 2 digit code 01 24 Pickup Pickup lets you pick up calls that are not ringing at your phone Using Pickup you can answer a parked call a...

Page 18: ...per button To use a System Speed Dial code Press the button programmed with the code OR Lift the handset press the Feature button and dial the 3 digit code 600 729 Saved Number Dial Must be programmed on a button To program See Programming Buttons Settings p 17 Use this feature to redial a busy or unavailable number that you want to try later To use 1 Before hanging up press the programmed Saved N...

Page 19: ...5 To program another feature repeat Steps 1 3 and 4 Label the button first To stop programming press the Feature button and dial 00 Programming Settings 1 Press the Feature button and dial 00 2 Either press the specific line button required or press any line button that the feature affects 3 Select the code from the Programming Codes list and dial it If additional numbers such as an extension numb...

Page 20: ...tside calls only Direct Voice Mail 56 Do Not Disturb 47 Forward 33 Headset Auto Answer 780 Headset Hangup 781 Headset Handset Mute 783 Headset Status 782 Last Number Dial 84 Messaging leave message 25 posted message 751 Paging group or all 22 group extension Paging loudspeaker 9 line number Park 86 Personal Speed Dial 01 24 21 phone number 01 24 21 dial out code phone number Pickup general 9 group...

Page 21: ...sing system programming This is important so that phantom buttons and lines are not inadvertently placed on the MLX 5 telephone For example you may have a line programmed on what would be Button 6 of an MLX 10 telephone If it is not deleted calls will continue to ring on this line but there will be no call appearance on the MLX 5 telephone The Extension Information Report will show MLX 10 as the T...

Page 22: ... Pickup group pickup 88 inside 9 extension outside 9 line number Privacy off 31 on 31 Recall 775 Reminders set reminder 81 time 2 or 7 cancel reminder 81 System Speed Dial code 600 729 Release 3 0 and later systems only Special Characters Press See Means Drop s Stop Halts dialing sequence to allow for system response Hold p Pause Inserts 1 5 sec pause in dial sequence Multiple consecutive pauses a...

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