12
␣
Coverage
␣
To program:
See
Programming Buttons & Settings
, p. 17.
Coverage allows calls to your extension to ring
elsewhere, so that they can be handled by
someone else. If your system has voice mail,
your calls can also be covered that way. There
are three types of coverage:
•
Primary Coverage.
If your calls are
covered this way, they ring immediately
at the covering phone.
•
Secondary Coverage.
The covering
phone rings after a delay of 2 rings, giving
you a chance to answer first.
•
Group Coverage.
Calls for a group of
people (coverage group) may be covered
by one or more people. Your system
manager can tell you how this works at
your office.
Covering phones are programmed with
Cover
buttons used to answer calls for others. Delay
Ring on the covering phone can add a longer
delay before your calls ring there. If line
buttons on your phone are set to No Ring,
however, calls on those lines are not covered.
(See
Rings
, p. 2.)
To control coverage of inside calls, use these
programmable settings: Coverage Inside On
allows all your inside calls to ring elsewhere;
Coverage Inside Off turns inside coverage off.
You can also program buttons for these
features:
• Use a
Coverage VMS
button to prevent
or allow coverage of your outside calls by
a voice mail system. These calls may still
be covered by a person at another
extension.
• Use a
Coverage Off
button to turn off or
on all coverage of your calls.
Often-Used Features
␣
Call Waiting
␣
If Call Waiting is on, you hear a call-waiting
tone when a call comes in and all your lines
are in use. This feature works only on
SA
and
ICOM
buttons, not on line buttons labeled with
phone numbers.
When a call is waiting, you hear a single beep
(inside call) or 2 beeps (outside call).
To complete a call and answer a waiting call:
1. When you hear the call-waiting tone,
hang up.
2. When the phone rings, lift the handset or
press the
Speaker
button.
To put a call on hold and pick up a waiting call:
1. Press the
Hold
button.
2. Press an
ICOM Originate Only
or
SA
Originate Only
button. (You must have
one of these buttons available to pick up the
call.)
3. Press the
Feature
button and dial
87
.
4. To return to the call on hold, press the
button with the fast-flashing green light.
To turn Call Waiting on or off:
1. Press the
Feature
button and dial
00
.
2. Press any
ICOM
or
SA
button.
3. Dial
✻
11
to turn Call Waiting on,
OR
Dial
✻✻
11
to turn Call Waiting off.
4. Press the
Feature
button and dial
✻
00
.
Camp-On
␣
To program:
See
Programming Buttons & Settings
, p. 17.
To camp on a busy extension so the call will ring
at the extension when your co-worker is
available:
1. Press the
Feature
button.
2. Select
Camp-On [Camp] from the display.
OR
Dial
57
.
NOTE:
Do not use the Camp-On feature if your
system is equipped with a voice-mail
system.
