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Warranty certificate
LORENZ Montagesysteme GMBH
LORENZ WARRANTY CERTIFICATE (issued:
01.05.2012)
Lorenz Montagesysteme GmbH, Toyota-Allee23-25, D-50858 Cologne,
Germany, (hereinafter referred to as LORENZ) grants the respective buyer
of a LORENZ Mounting System a limited warranty, irrespective of warran-
tyclaims on the seller, in the form of an independent warranty declaration
according to the regulations of this warranty
certificate.
1. EXTENT OF WARRANTY
In the event that the functional capability of the LORENZ Mounting
System is permanently compromised due to
material or production defects during the warranty period as per sec-
tion 2, LORENZ guarantees that it will, at its
discretion, either:
(1) replace original components of the LORENZ Mounting
System which prove defective in material or manufacturing
workmanship with equivalent original components, or
(2) replace the entire LORENZ Mounting System which proves
defective in material or manufacturing workmanship
with a product of equal value, or
(3) refund the purchase price of the LORENZ Mounting System
which proves defective in material or manufacturing
workmanship, according to the buyer’s purchase agreement.
LORENZ is authorised, within the scope of warranty repairs,
(1) to use new, recycled or refurbished original components;
(2) to use original components, which differ visually from the ori
ginal components used by the buyer with the
LORENZ Mounting System;
(3) to use original components, which do not comply with the
version of the original components used by the buyer
with the LORENZ Mounting System.
A claim on the warranty may be asserted only as long as LORENZ is
assigned ownership of the replaced original component /
LORENZ Mounting System during replacement.
The warranty covers only the actual replacement of individual original
components of the LORENZ Mounting System,the actual replacement
of the entire LORENZ Mounting System or the return of the LORENZ
Mounting System, and does not cover any costs incurred from the re-
placement of original components or the LORENZ Mounting System.
In particular, this means any and all material and labour costs incurred
from the disassembly, replacement, reinstallation or transport of the
original components or LORENZ Mounting System. The buyer is here-
by bound to cover
these costs.
2. WARRANTY PERIOD
The warranty is valid for a period of ten years, beginning on the date on
which the contract for the buyer’s initial purchase of a LORENZ Moun-
ting System installation is signed.
Warranty repairs neither suspend the course of the warranty period nor
influence the resumption of the warranty period.
3. WARRANTY PARTIES
According to the warranty declaration, a claimant is, (1) the buyer of
the LORENZ Mounting System, who uses the LORENZ Mounting Sys-
tem as a frame and who did not purchase it for the purpose of reselling,
or (2) alternatively, the owner of the building on which the LORENZ
Mounting System is installed, as long as the LORENZ Mounting Sys-
tem, at the time of filing a claim on the warranty, is still installed at the
location where it was originally installed after delivery. At the time of
filing a claim on the warranty, the claimant must also be the possessor
and owner of the
LORENZ Mounting System.
4. OBLIGATION TO PRODUCE SUPPORTING DOCU-
MENTS
The claimant must prove their right to this warranty by presenting the
original receipt for the purchase of the LORENZMounting System and
by presenting the original LORENZ WARRANTY CERTIFICATE;
otherwise any claim on this warranty is excluded.
5. EXCLUSIONS AND LIMITATIONS TO THE EXTENT
OF WARRANTY
Material and production defects in terms of this warranty shall not be
covered, as far as the permanent adverse effect
of the malfunctions is the result of one or more of the following reasons:
(1) failure to adhere to LORENZ instructions with regard to the
installation, operation or maintenance of the LORENZ
Mounting System;
(2) improper and inappropriate handling of the LORENZ Moun
ting System and its components;
(3) improper and inappropriate use of the LORENZ Mounting
System and its components;
(4) non-professional repairs, modifications or relocation of the
LORENZ Mounting System;
(5) installation of non- LORENZ (third-party) components on the
LORENZ Mounting System;
(6) current surge, overvoltage, lightning, fire, water, vermin,
breakages, third-party handling and other events or
accidents which lie outside of the influence of LORENZ and do
not occur during normal operating conditions;
(7) failure to adhere to the applicable regulations of DIN-NORM
1055 during installation of the LORENZ Mounting System.
