46
Maintenance
(for qualified service personnel only)
© Travis Industries
4160713
100-01442
Troubleshooting Table
Problem:
Possible Cause:
Don't Call for Service Until
You:
Burner Will Not Start
The battery box switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too low
No propane in tank
Turn the battery box switch to "ON".
See the remote control instructions.
See "Thermostat Operation".
Check Tank Level.
Appliance Beeps
Heater beeps once:
The heater beeps once whenever a button on the
remote is pressed
Heater beeps twice:
The heater beeps twice whenever a button on the
remote is pressed
THIS IS NORMAL
The power backup batteries are low.
Replace the 4 AA batteries in the battery
box (see page 42).
Thermostat Does Not
Work
The battery box switch is turned to "OFF" or “ON”
The thermostat is set too low
Turn the battery box switch to “REMOTE”.
Check thermostat.
Blower Does Not
Work
The stove is not getting electricity
The stove is not up to temperature .......................
The blower fuse may be blown
Check the breaker switch.
Let the stove burn for 10 minutes.
Replace the fuse. See fuse location below.
Stove Will Not
Distribute Heat
The stove is not getting electricity
The stove is not up to temperature
Check the breaker switch.
Let the stove burn for at least 15 minutes.
Flames Are Too Blue
The stove has just been started
Improper air shutter adjustment
This is normal - see "Starting the Stove for
the First Time".
Adjust Air Shutter - contact your dealer.
Flames Are Too
Short (Under 6")
The flame height may be turned too low
Turn the flame height to "HI" -
See "Adjusting the Flame Height".
Thin Layer of Soot
Covers the Glass
Log set is placed incorrectly
Improper air shutter adjustment
See page 30.
Adjust air shutter - contact your dealer.
Accent Lights
Do Not Work
The bulb may be burned out. ................................
The accent light fuse may be blown. ....................
See “Accent Light Replacement” page 45.
Replace the fuse. See fuse location below.
Location of Fuses
The two 3 amp fuses are under the concealment cover (see page 36).
Replacement Parts List
Caution:
Use only Travis Industries replacement parts. Do not use substitute materials.
Warning:
Do not operate appliance with the glass front removed, cracked, or broken. Replacement of
the glass should be done by a licensed or qualified service person.
Contact your local Travis Industries Dealer for a Replacement Parts List
L
Light Fuse (3 amp)
Fan Fuse (3 amp)
F
