Lonza FlashGel 57024, Instruction Manual

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12
Troubleshooting
Many operating problems may be solved by carefully reading and following the
instructions in this manual. Some suggestions for troubleshooting are given below.
Should these suggestions not resolve the problem or if you have any questions, contact
Lonza Scientific Support or the Lonza distributor in your region for assistance. If
troubleshooting service is required, please include a full description of the problem.
Problem Possible Cause Potential Solution
No Display / lights
No AC power
Check if the power supply is
unplugged, or AC power source
problem
AC power cord is not
connected Check AC power cord connections at
both ends. Use the correct cords.
The fuse has blown Replace the fuse
Repeated fuse
broken
Hardware failure Contact Lonza Scientific Support
Operation stops
Electrophoresis
leads are not
connected to the
power supply or to
the electrophoresis
unit(s), or there is a
broken circuit in the
electrophoresis cell Check the connections to the power
supply and on your electrophoresis
cell to make sure the connection is
intact; check condition of wires in
electrophoresis unit. Close the circuit
by reconnecting the cables. Press
START/STOP
to restart the run.
High resistance due
to tape left on a
pre-cast gel,
incorrect buffer
concentration, or
incorrect buffer
volumes in the
electrophoresis cell* Correct the condition by making sure
the tape is removed from the precast
gel, buffers are prepared correctly,
and the recommended volume of
buffer is added to the electrophoresis
unit.