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Logicube, Inc. SuperSonix-NG, User Manual

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Logicube, Inc. SuperSonix-NG User Manual Download Page 84

 

 

UPDATING THE SOFTWARE AND FIRMWARE

 

 

Logicube SuperSonix-

NG™ User’s Manual 

 

76 

6.2   Firmware Loading Instructions 

 

 

Some software releases may contain a firmware upgrade. The steps below outline how to check if there is 
a firmware upgrade available: 

1.

 

After the software is updated the unit on then tap the 

Software Updates 

icon.  

2.

 

Tap the “Firmware Update” page. One of two screens will appear:

 

a.

 

FIRMWARE UPGRADE AVAILABE

 

–

 Tap the 

Update

 icon. A message will appear: 

“FIRMWARE UPDATE COULD TAKE UP TO A FEW MINUTES TO COMPLETE; PLEASE DO 

NOT INTERRUPT POWER DURING THIS TIME. ON COMPLETION THE UNIT WILL AUTO-

RESTART AND CONFIRM THE UPDATE.” Tap the 

OK

 icon to start the firmware update 

process.  

When the 

OK

 icon is tapped, the screen may appear to do nothing. 

Do not keep tapping the 

OK 

icon. The firmware update will take no 

more than 120 seconds. When the firmware update finishes, the 
unit will reboot automatically. 

b.

 

FIRMWARE UPGRADE NOT AVAILABLE 

–

 

This message will appear if the device does 

not require a firmware update. No further action is necessary if this message appears.  

 

 

 

Summary of Contents for SuperSonix-NG

Page 1: ...ogicube SuperSonix NG User s Manual I SuperSonix NG SuperSonix NG PCIe User s Manual Logicube Inc Chatsworth CA 91311 USA Phone 818 700 8488 Fax 818 700 8466 Version 2 1 Date 08 17 17 MAN SUPERSONIX_N...

Page 2: ...RANTY OR ON A TIME AND MATERIALS BASIS Warranty DISCLAIMER IMPORTANT PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY BY INSTALLING OR USING LOGICUBE PRODUCTS YOU AGREE TO BE BOUND BY THIS AGREEMENT...

Page 3: ...H AN EQUIVALENT OR SUCCESSOR PRODUCT AT LOGICUBE S DISCRETION THIS WARRANTY EXTENDS ONLY TO THE END PURCHASER OF LOGICUBE PRODUCTS THIS WARRANTY DOES NOT APPLY TO AND IS NOT FOR THE BENEFIT OF RESELLE...

Page 4: ...S DIRECTIVE PROHIBITS THE SALE OF CERTAIN ELECTRONIC EQUIPMENT CONTAINING SOME HAZARDOUS SUBSTANCES SUCH AS MERCURY LEAD CADMIUM HEXAVALENT CHROMIUM AND CERTAIN FLAME RETARDANTS IN THE EUROPEAN UNION...

Page 5: ...NIX NG ON AND OFF 8 2 2 CONNECTING VARIOUS DRIVE TYPES 8 2 2 1 Connecting Master Drives 8 2 2 2 Connecting Target Drives 10 2 2 3 Using USB FireWire eSATA drives or enclosures 11 2 2 4 Connecting PCIe...

Page 6: ...r Capacity Drives 30 4 0 2 BIOS UEFI Partitioning Schemes and Sector Sizes 31 4 0 3 Mirror Copy Limitations 32 4 0 4 Clever Copy Limitations 32 4 0 5 Cloning BitLocker Encrypted Drives 32 4 1 MODE 33...

Page 7: ...5 8 2 1 Setting Key Passwords 63 5 8 2 1 1 Config Lock Notes 64 5 8 2 1 2 Forgotten password for any keys 65 5 8 2 2 User Account Passwords 66 5 8 3 Language Time Zone 67 5 8 3 1 Language 67 5 8 3 2...

Page 8: ...ng via Telnet 78 7 2 2 Connecting via SSH 78 7 3 ZERO CONFIGURATION NETWORKING ZEROCONF 79 8 USB BOOT CLIENT 80 8 0 USB BOOT CLIENT INTRODUCTION 80 8 1 REQUIREMENTS 80 8 2 CREATING THE USB BOOT CLIENT...

Page 9: ...i PCIe express cards are supported with an optional PCIe Adapter Kit Support for SAS enabled on all 4 SATA ports and FireWire 1 source 1 target storage enclosures is available with optional software b...

Page 10: ...SuperSonix NG created images on a shared network location and then clone to selected targets Wipe feature Sanitize hard drives to DoD 7 pass specification Offers Secure Erase and custom pass settings...

Page 11: ...get mode Includes 1 FW cable an off the shelf Thunderbolt to FW cable is required for MACs with a Thunderbolt port Networking Option Software option provides the ability to clone to from a network rep...

Page 12: ...nit dry If the Logicube device needs to be cleaned use a lightly damp lint free cloth Avoid using soap or other cleaning agents particularly those containing bleach ammonia alcohol or other harsh chem...

Page 13: ...led version of the product as well and unless specified otherwise all features functions of SuperSonix NG apply to the PCIe enabled version of the product Special Icons Throughout this manual there ar...

Page 14: ...GETTING STARTED Logicube SuperSonix NG User s Manual 6...

Page 15: ...GETTING STARTED Logicube SuperSonix NG User s Manual 7...

Page 16: ...ans will turn off 2 Using the Graphical User Interface GUI either on the touch screen or via a browser through a remote connection navigate to the Power Off screen and tap or click the Power Off icon...

Page 17: ...unctions SAS S1 SAS S2 Supports SATA drives out of the box Support for SAS drives requires activation of optional software FW S1 Requires activation of optional software Most of the ports are hot swap...

Page 18: ...ives requires optional software activation PWR 1 Power port for SAS D1 PWR 2 Power port for SAS D2 USB D1 USB 3 0 Target port PCIe PCIe port for PCIe mPCIe and M 2 AHCI NVME drives Available on the Su...

Page 19: ...or enclosures When using USB FireWire and or eSATA drives or enclosures it is highly recommended to leave the drive inside the enclosure These enclosures may have an on board controller that may be n...

Page 20: ...d settings H Start icon 2 4 Front and rear ports The unit has two USB 2 0 host ports one Micro B USB 3 0 device port one DC IN power port one Gigabit Ethernet port and one type C mini HDMI port 2 4 1...

Page 21: ...e is a Type C Mini HDMI port located in the back panel Simply connect a mini HDMI cable from the unit to an external display that supports HDMI and the display will automatically show on both the unit...

Page 22: ...ble such as Support for SAS Serial Attached SCSI drives Verify functionality FireWire support Networking Support To verify if these options are enabled on the unit tap the Statistics icon from the nav...

Page 23: ...clone task as Master or Target a hash task or a wipe task The drive will remain unlocked temporarily until the drive is disconnected or powered down If the drive is disconnected then re connected it w...

Page 24: ...Creates a Logicube SuperSonix NG image file to a Target drive or Repository This image file can be restored to drives using the Image to Drive mode One or more Master drives can be cloned to one or mo...

Page 25: ...ve to Image the SuperSonix NG must be used to format drives If the Target drive is not formatted by the SuperSonix NG the Format icon will appear in the Format column Tap the Format icon to format the...

Page 26: ...Step by step instructions Drive Hash 1 Select Hash from the types of operation on the left side 2 Tap the Target icon and select the drive s to be hashed then tap the OK icon 3 Tap the Settings icon t...

Page 27: ...ard drive Secure erase will not work on drives connected through the USB FireWire or PCIe ports Wipe Patterns Allows the user to set a specific pattern to use for wiping the drive The number of passes...

Page 28: ...er of passes and what gets written on each pass 6 If the drive needs to be formatted tap the Settings icon to change the Format settings then tap the OK icon FORMAT Select ON to format the drive FILE...

Page 29: ...ture Each task or operation must be set up before setting up the macro For example to set up a Task Macro that will perform a wipe then clone users must first set up both the wipe and clone tasks Once...

Page 30: ...t of the operation When finished tap the OK icon A summary of the macro will be seen To start the macro and have the unit perform all the operations on the task list tap the Start icon in the Task Mac...

Page 31: ...SAS_T1 as the Target Do not start this task 3 Choose Task Macro from the list of operations on the left side 4 Tap the Tasks icon to select the different tasks for the macro 5 Tap the field next to O...

Page 32: ...stored and saved on the unit Logs can be viewed directly on the unit or from a computer s browser if the unit is connected to a network In addition to viewing the logs can be exported to an external U...

Page 33: ...use the web interface as described in Chapter 7 Remote Operation and click the print icon on the upper right corner of the screen The browser s print menu will appear and the log can be printed to an...

Page 34: ...dows Explorer or a similar window and browse to the hostname or the IP address found in the Statistics screen See Section 5 6 for more information on the Statistics screen 2 A Windows security screen...

Page 35: ...rk Interface Stats Debug Logs and Help Details on the different Statistics screens can be found in Section 5 6 Statistics About This screen will show information about the unit including the current s...

Page 36: ...creen allows users to configure different settings for the unit Details on the different System Settings screens can be found in Section 5 8 System Settings Profiles Passwords Language Time Zone Bay R...

Page 37: ...e re load or firmware update can be found in Chapter 6 Updating Loading Re loading Software 3 11 Power Off There are two tabs in the Power Off screen Details on the different Network Settings screens...

Page 38: ...t have the same number of sectors or Logical Block Addresses LBAs or a larger number of sectors or LBAs than the Master If the Master drive is larger in capacity than any Target drive it is still poss...

Page 39: ...operly fit the Target drive it can be cloned using any of the cloning methods Depending on the Operating System and cloning method used there may be limitations to cloning the drive 4 0 2 BIOS UEFI Pa...

Page 40: ...ions when using the Clever Copy method For Windows all System Restore Recovery and OEM partitions should not be expanded The Target drives should be the same capacity or larger If the Target drive is...

Page 41: ...ore Target drives Image to Drive Restores SuperSonix NG image files to one or more drives Drive to Image Creates an image file from the Master drive The image file can be written to a connected drive...

Page 42: ...age settings Depending on the selected mode different screens will appear Job Info Available in all modes See Section 4 3 1 HPA DCO Available in the following modes See Section 4 3 2 Drive to Drive Dr...

Page 43: ...yphen Dash 4 3 2 HPA DCO HPA DCO is available in the following modes Drive to Drive and Drive to Image An HPA or DCO configuration on a hard drive is designed to change drive characteristics such as d...

Page 44: ...e to Drive but is available in other modes Verification is available in all modes The Hash Method selection is shown in Image to Drive but is not selectable The unit will automatically use the hash me...

Page 45: ...he Master By default this is set to 0 or the beginning of the Master Target Start Set the percentage or number of blocks from the start of the Target By default this is set to 0 or the beginning of th...

Page 46: ...Image to Drive was chosen as the mode the following screen will appear This will allow the selection of one or more Targets It will display all available drives that are connected and set as a Target...

Page 47: ...mage When selected a screen will appear showing details on the selected image file 4 5 Starting the Cloning Operation Once all the settings and options have been selected or set tap the Start icon to...

Page 48: ...nix NG User s Manual 40 When finished the status will show COMPLETED At this point it is recommended to tap Reset Task to reset the task so the drive bays properly reset and not show as being used or...

Page 49: ...ly data areas skips blank sectors and partitions can be resized a Drive to Drive Performs a bit for bit copy of the Master producing an exact duplicate of the Master drive b Image to Drive Restores an...

Page 50: ...T information taken directly from what the drive is reporting Options Displays which optional software is available and what is installed Network Interface Stats Displays the Network Interface statis...

Page 51: ...is screen This can be useful when using the web interface The User Interface can also be refreshed in this screen Drive Power Drives can be powered down automatically when not in use 5 1 Clone The Sup...

Page 52: ...reen will appear showing the task completed Tap the Info icon on the left of the completed screen to see both the expected hash value and the computed hash value 5 2 1 Target Tap this icon to select w...

Page 53: ...xpected hash value if desired Setting the expected hash valJulue instructs the unit to hash the drive then verify the hash with the expected value set Each hash task is Logical Block Address LBA based...

Page 54: ...tered the unit will hash the selected drive and verify hash with the value entered edited To set the expected value tap the edit icon The on screen keyboard will appear and the expected hash value can...

Page 55: ...tings Secure Erase Wipe Patterns and Format Secure Erase Sends a command to the drive instructing it to perform a secure erase based on the drive manufacturer s specifications for the secure erase com...

Page 56: ...here are three sections in the Settings screen Secure Erase Wipe Patterns and Format Each setting will be performed sequentially For example if Secure Erase is set to ON a Wipe Pattern mode is specifi...

Page 57: ...setting allows the user to set a specific wipe pattern or patterns to use for wiping the drive The number of passes is customizable up to 7 passes along with the type of data written for each pass In...

Page 58: ...BA By default this is set to 100 which will wipe all Logical Block Addresses LBAs and will wipe the entire drive 100 The LBA count can be adjusted by tapping the edit icon 5 3 2 2 4 PASSES This Wipe S...

Page 59: ...al value to be written for the pass The values can range anywhere from 00 to FF VERIFY Select YES to verify each wipe pass value the unit performs When Verify is set to YES the total time to wipe the...

Page 60: ...screen Each task or operation must be set up before setting up the macro For example to set up a Task Macro that will perform a wipe then clone users must first set up both the wipe and clone tasks O...

Page 61: ...is the Wipe task select Wipe 1 then tap OK 6 Tap the field next to Operation 2 to set the second operation Since the second task to be run is the Drive to Drive Imaging task select Clone 1 then tap OK...

Page 62: ...ection 3 5 3 for instructions on accessing the logs over a network 5 6 Statistics This screen shows several different tabs of information which include About Adv Drive Statistics Options Network Inter...

Page 63: ...ed by the drive and is not translated 5 6 3 Options The Options tab displays available software options and which options are installed on the unit To purchase an option please contact Logicube Sales...

Page 64: ...drive connected to one of the two front USB ports To access the Debug Logs tab in the System Settings screen tap the right navigation arrow below the SuperSonix NG logo located on the top right of th...

Page 65: ...e used to clone drive images created by the SuperSonix NG using the Drive to Image mode of cloning Images created by the Supersonix NG to networked repositories can also be Repositories can also be cl...

Page 66: ...hows NOT MOUNTED it is because the drive attached is not formatted by the unit or the unit cannot connect to the shared network resource Tap Add Repository to add a repository The Add Repository windo...

Page 67: ...ube SuperSonix NG User s Manual 59 Tap Drive to select network share to set as a repository Tap the OK icon when finished Tap Network Settings to enter the network settings See the example below Tap t...

Page 68: ...ain configured when the unit is turned off the changes must be saved and loaded to a profile Details on profiles can be found in Section 5 8 1 5 7 2 iSCSI This screen allows a user to add a repository...

Page 69: ...screen New Allows the user to create a new profile name Save Saves the selected profile Load Loads the selected profile The unit will boot with the profile that has an asterisk next to the name The P...

Page 70: ...is turned on it will load ImageToDrive profile To delete a profile highlight the profile to be deleted then tap the delete icon A confirmation screen will appear Tap the Yes icon to delete the selecte...

Page 71: ...start the Drive to File task User Account LOGICUBE Allows the user to change the logicube local account User Account IT Allows the user to change the it local account 5 8 2 1 Setting Key Passwords To...

Page 72: ...ed Additionally no new task can be added and no task can be deleted without the Config Lock unlock key Hash A hash task can be started but no settings can be changed Additionally no new task can be ad...

Page 73: ...TIAL DB profile does not have a Config Lock Key saved If the INITIAL DB has a Config Lock Key configured and the password was forgotten contact Tech Support assistance Once connected to the Command Li...

Page 74: ...in user accounts logicube it Both user account passwords can be changed in this screen To change the password for either account tap either the LOGICUBE or IT button A screen will appear 1 Enter the...

Page 75: ...language displayed As soon as the selection is made the screen or the computer s Internet browser will automatically refresh and display the selected language The Custom button is reserved for future...

Page 76: ...User s Manual 68 After selecting the region select the desired time zone Tap the OK icon to set the time zone 5 8 4 Notifications The SuperSonix NG can produce audible notification beeps when a task f...

Page 77: ...ows certain services to be enabled or disabled There is also an HTTP Proxy tab where proxy server information can be entered 5 9 1 Interfaces The Interfaces tab displays the network interface informat...

Page 78: ...e a static IP address The steps below outline how to configure the unit with a static IP address 1 From the Network Interface Configuration screen above tap the Type box and select STATIC then tap the...

Page 79: ...lt To enable or disable specific network services go to the Network Interfaces Configuration Screen and tap Network Services Setting The Network Services screen will appear Tap each network service to...

Page 80: ...es of communication controlled by those services For example if HTTP is disabled users will not be able to see the unit through a web browser over the network Please contact your Network or Systems Ad...

Page 81: ...ow to update the software please read the SuperSonix NG Software readme file located on the SuperSonix NG Support page on the Logicube website at https www logicube com knowledge supersonix ng In dept...

Page 82: ...raffic The most up to date instructions on updating the software can be found on the SuperSonix NG s support page 6 1 1 From Network Over the Internet The software can be updated re installed by conne...

Page 83: ...ppears connect the USB flash drive that has the extracted software from step 2 to the USB_M port the USB port on the left side 4 From the main menu on the unit locate and tap the Software Updates icon...

Page 84: ...n A message will appear FIRMWARE UPDATE COULD TAKE UP TO A FEW MINUTES TO COMPLETE PLEASE DO NOT INTERRUPT POWER DURING THIS TIME ON COMPLETION THE UNIT WILL AUTO RESTART AND CONFIRM THE UPDATE Tap th...

Page 85: ...lay the Graphical User Interface GUI properly 7 1 Web Interface Using a web browser go to the IP address or the hostname of the unit Both IP address and hostname can be found by going to the Statistic...

Page 86: ...press Enter A login should appear 5 Login with the username it without the quotes and the password it without the quotes A command prompt should appear on the Telnet window The unit can now be configu...

Page 87: ...create a usable computer network based on the Internet Protocol Suite TCP IP For example when the unit is connected connected via a network cable directly to a Windows based computer that is DHCP enab...

Page 88: ...drive as a Master or Target drive For steps 1 and 2 of this section please use Chrome or Firefox to download the files Internet Explorer and Edge do download img files properly 1 Using an Internet br...

Page 89: ...ed to run the file Win32DiskImager exe The Win32 Disk Imager window will appear 6 Click the folder icon to select a disk image 7 In the folder where the files were downloaded in step 2 select the USB...

Page 90: ...tion screen will appear Make sure that the Target Device is set to the correct drive letter If it is the correct drive letter click Yes to continue If it is showing the wrong drive letter click No Thi...

Page 91: ...e USB Boot Client allows drives to be used only as Master drives Additional steps are required to allow drives to be used as Destination Target drives 1 With the USB Boot Client connected to a Windows...

Page 92: ...pad 6 Notepad or Wordpad should open and you will see something similar to one of the two images below 7 Look for export mode readonly 8 Change the word readonly to readwrite 9 Save the file and close...

Page 93: ...Target 64 bit The default 64 bit should work with most computers If it does not work use the connected keyboard s DOWN arrow to select iSCSI Target 32 bit to boot with the 32 bit version 3 After about...

Page 94: ...A Yes SuperSonix NG can image HFS using Mirror clone Q Can the SuperSonix NG clone to smaller capacity Target drives A Yes For details on how to clone to smaller capacity Target drives see Section 4...

Page 95: ...TML and PDF XML log files can be customized using XML editors The log files are stored on the internal hard drive within SuperSonix NG and are accessible by pressing the log file icon from the left si...

Page 96: ...ositories Network 57 Master 8 33 Mirror Settings 37 mPCIe 11 network connection 77 Network Settings 69 Notifications 68 NVMe 11 Options 3 55 Overview 5 Passwords 62 PCIe 11 Profiles 61 Proxy Settings...

Page 97: ...org Linux Kernel 4 9 6 3 GPL v2 http www kernel org modified libcli 1 9 5 LGPL v2 1 https github com dparrish libcli modified ntfs 3g 1 2013 1 13AR 1 2ubuntu4 GPL v2 http archive ubuntu com ubuntu poo...

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