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Chapter 8 Warranty and After-Sales Service
8-1. Troubleshooting
The "PWR" LED does not light.
< When using the AC adapter >
Is the AC adapter connected correctly?
Check that you plug the AC adapter
into the AC adapter plug or wall outlet
correctly.Check the voltage of AC
adapter.
< When powering from terminal block >
Is the terminal block connected correctly?
Check that you connect the terminal
block correctly.
Check the voltage of DC power.
Neither the left and right LEDs for the LAN connector do not light or blink.
Is the LAN cable connected correctly?
Check that the connector is connected
correctly, or that the cable breaks, etc.
Is the link LED on the switching hub
lighting?
Try to connect with other port of hub.
Connect two units or to a PC using LAN
cable?
Use the cross- over LAN cable
Cannot find in the Deviceinstaller
Is the converter connected to the same
network segment with PC?
Can not search, if the converter connected
to the different network segment.
Is IP address of the converter duplicated
with other equipment ?
If the IP address of the converter
duplicated with other equipment, take off
the LAN cable immediately and change
the IP address.
For more details refer to [Xport User
Guide (XPort_UG.pdf)] in the CD-
ROM.
Does the security software on the PC
interrupt communications?
Check the settings in your OS or security
software.
Accessing from the Web browser cannot start the Web manager.
Do you correctly assign IP Address?
Check the IP address on the converter.
Do rooters, firewall or others on the
network interrupt communications?
Contact your network administrator to
check.
Set from the web browser but cannot reflect when opening it again.
Check the setting of IE.
Refer the Note of [4-1. Web Manager
Usage]
