Phone issues
Issue
Possible
cause(s)
Possible solution(s)
I am having
trouble
connecting my
phone to SYNC.
•
This is a
phone-dependent
feature, OR
•
Possible phone
malfunction.
•
Go to the website to review
your phone’s compatibility.
•
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
•
Try deleting your device from
SYNC, deleting SYNC from your
device and trying again.
•
Check the security and auto
accept/prompt always settings
relative to the SYNC Bluetooth
connection on your phone.
•
Update your device’s software
firmware.
•
Turn off the Auto phonebook
download setting.
Text messaging is
not working on
SYNC.
•
This is a
phone-dependent
feature, OR
•
Possible phone
malfunction.
•
Go to the website to review
your phone’s compatibility.
•
Try turning off the device,
resetting the device or removing
the device’s battery, then trying
again.
SYNC®
405
2014 Navigator
(nav)
Owners Guide gf, 1st Printing, June 2013
USA
(fus)