STEP 4: OPERATING THE SHADE
TO RAISE AND LOWER THE SHADE:
Pull the Joiner Ball up or down to raise, lower and position the shade.
Or, use the (optional) extension pole with forked end to push/pull the ball.
TROUBLE SHOOTING
Issue:
The shade will not go all the way up.
Cause:
Joiner Ball position not set correctly.
Adjustment:
Reposition the Joiner Ball. See section 3 for instructions.
Issue:
The shade will not go all the way down.
Cause:
Joiner Ball position not set correctly.
Adjustment:
Reposition the Joiner Ball. See section 3 for instructions.
Issue:
The shade will not stay up.
Cause:
Joiner Ball position not set correctly with enough cord tension.
Adjustment:
Reposition the Joiner Ball. See section 3 for instructions.
Issue:
The shade is difficult to operate.
Cause:
Joiner Ball position not set correctly, causing too much cord tension.
Adjustment:
Reposition the Joiner Ball. See section 3 for instructions.
Issue:
There is a gap on one side of the shade.
Cause:
Control cord is not straight and plumb.
Adjustment:
Check the position of the bottom rail and Top Block. The bottom rail must be
centered in the window opening. Make sure that the Top Block is installed so that the
groove is centered over the eyelet in the bottom rail. The screw should NOT be
placed at center. The screw is 3/8” off center.
Joiner Ball
