LifeFitness MJ-CORE, Owner'S Manual

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6
HOW TO OBTAIN PARTS & SERVICE
1. Verify the symptom and review the operating instructions. The problem may be unfamiliarity with the product and
its features and workouts.
2. Locate and write down the serial number of the unit.
3. Contact the nearest Life Fitness Customer Support Services Group.
WARRANTY COVERAGE
* There is no warranty coverage for labor on Strength Products.
Frame Pulleys Weight
Plates
Guide
Rods
Cables
Belts /
Springs
Grips Upholstery Bearings
Hardware /
Mechanical
10 Years 5 Years 5 Years 5 Years 1 Year 90 Days 1 Year 90 Days 1 Year 90 Days
3
Contact Information
For Product Service within the United States and Canada:
Toll-free: 800-735-3867
Please call Monday through Friday from 7:00 a.m. to 6:00 p.m. Central Standard Time, and tell them your name, ad-
dress, and serial number of your Product. They will tell you how to get a replacement part, or if necessary, arrange for
service where your Product is located or advise you on how and where to ship the Product for service. Before ship-
ping:
1. Obtain a Return Authorization Number (RA#) from Customer Support Services.
2. Securely pack your Product (use the original shipping carton, if possible).
3. Write the RA# on the outside of the carton.
4. Insure the Product.
5. Include a letter explaining the defect or problem and a copy of your proof of purchase if you believe the service is
covered by warranty.
Return address
:
Life Fitness World Headquarters
Attn: CSS Help Desk
Columbia Centre III
9525 West Bryn Mawr Ave.
Rosemont, IL 60018
For Product Service Internationally see contact information listed on page one of this manual.