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BEFORE YOU CALL FOR SERVICE
Confirm before reporting the failure of Robot Cleaner.
Problem
Solutions (Reference page)
The power supply cannot
be turned on.
Check that the power switch is turned on. (Page 15)
The power supply automatically
turns off.
This is not a failure. Robot Cleaner has its own power saving function.
If it is not used for ten minutes after the power supply is turned on,
the power will automatically turn off. (Page 17)
The Robot Cleaner will not charge.
s
Check whether the main power switch is turned on.
s
Remove objects around the home station. (Page 15)
s
Confirm that the power supply is connected to the home station. (Page 14)
s
Wipe the charging terminals with a dry cloth.
Suction power becomes weak.
s
Check whether there is foreign material blocking the suction port. (Page 27)
s
Empty the dust bin. (Page 25)
s
Clean the dust bin filter. (Page 26)
Noise becomes louder.
s
Confirm that the dust bin has been mounted properly.
s
Confirm that the dust bin filter has been mounted properly. (Page 26)
s
Check whether foreign material is caught in the brush. (Page 27)
The Robot Cleaner will not activate.
s
Confirm that the power switch is turned on. (Page 15)
s
Confirm that the battery has been charged. (Page 17)
The lower brush does not rotate.
s
Clean the brush. (Page 27)
s
Confirm that the brush has been mounted properly. (Page 27)
Movements or travel path
are abnormal.
s
Carefully wipe the sensors with a dry soft cloth. (Page 28)
s
If the ultra microfiber mop is attached,
confirm that it is mounted properly. (Page 21)
s
Turn the main power switch off and on.
The Robot Cleaner cannot be
activated with the remote control.
s
Replace the remote control batteries. (Page 12)
s
Confirm that the control is within the coverage area of the main unit,
which is less than 3 m. (Page 12)
s
Check whether the main power switch is turned on. (Page 15)