Web and Data
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third John Smith to sign up for Sprint data services might have [email protected] as his user
name.)
When you use data services, your user name is submitted to identify you network. Your user name is
automatically programmed into your phone. You don’t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.
1. Touch
>
Apps
>
Settings
>
Wireless & networks
.
2. Touch
Mobile networks
>
Carrier settings
>
Update profile
.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the
screen. The following symbols are used:
Your phone is connected to the LTE network. When the signal bands are animated, your phone is
scanning and connecting.
When the signal bands are gray, your phone is connected to the network, signal is weak.
When both the bands and the LTE icon are not displayed, there is no coverage and you are
disconnected from the 4G network.
Your phone is connected to the 3G mobile broadband network. When the signal bands are
animated, your phone is transferring data (for example, when you are opening a Web page); when
the signal bands are gray, your phone is connected to the network but is not currently transferring
data (for example, when you are viewing a Web page that is completely open). In either state, you
can receive incoming calls.
If you do not see an indicator, your phone does not have a current data connection. To launch a
connection, see
Launch a Web Connection
.
