FAQ
Category
Sub-Category
Question
Answer
Phone
Function
Wi-Fi & 4G
When Wi-Fi and 4G
are both available,
which service will my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there will be no
notification when your phone switches
from one to the other.
To know which data connection is
being used, use the 4G or Wi-Fi icon at
the top of your screen.
Phone
Function
Home screen
Is it possible to
remove an application
from the Home
screen?
Yes. Just touch and hold the icon until
the
Remove
bar appears at the top of
the screen. Then, without lifting your
finger, drag the icon to the
Remove
bar.
Phone
Function
Application
I downloaded an
application and it
causes a lot of errors.
How do I remove it?
1. From the Home screen, touch and
hold the
Recent Apps Key
.
2. Touch
System settings
>
Apps
>
DOWNLOADED.
3. Touch the application >
Uninstall
>
OK
.
Phone
Function
Alarm
Will my alarm be
audible or will it go off
if the phone is turned
off?
No, this is not supported.
Phone
Function
Alarm
If my Ringer Volume
is set to
Off
or
Vibrate
, will I hear my
alarm?
Your alarm is programmed to be audible
even in these scenarios.
Phone
Spec
Battery Time
What is the maximum
amount of time my
phone’s battery will
last before I need to
recharge it?
Talk time : Approx. 112.8 min
(4.7 hours max)
Standby : Approx. 9.2 days
(221 hours max)
Phone
Spec
Band
Which wireless bands
are supported by the
phone?
Your phone is able to operate on the
following bands:
(GSM) 850/900/1800/1900 MHz
(WCDMA) 850/1700/1900/2100 MHz
(LTE) B2, B4, B7, B17
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