LG GBB940BMQZT, Owner'S Manual, Page: 23 / 68

23
Symptoms Reason Solution
It is difficult to open the
appliance door.
Did you open the door right after
you closed it?
• If you try to open the appliance door
within 1 minute after you closed it, you
may have difficulties because of the
pressure inside the appliance. Try to open
the appliance door again in a few minutes
so that the internal pressure stabilizes.
There is condensation
inside the appliance or
on the bottom of the
vegetable drawer cover.
Did you store hot food without
cooling it first?
•
Cool the hot food first before putting it
inside the fridge or freezer.
Did you leave the appliance door
open?
• Although the condensation will disappear
soon after you close the appliance door,
you can wipe it with a dry cloth.
Do you open and close the
appliance door frequently?
• Condensation can form due to the
temperature difference from the outside.
Wipe out the dampness with a dry cloth.
Did you put warm or moist food
inside without sealing it in a
container?
• Store food in a covered or sealed
container.
Frosts has formed in
the freezer.
Doors may not be closed
properly?
•
Check if the food item inside the
appliance is blocking the door and make
sure that the door is tightly closed.
Did you store hot food without
cooling it first?
• Cool the hot food first before putting it
inside the fridge or freezer.
EN
Is the air entry or exit of the
freezer blocked?
• Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
Is the freezer overfilled?
• Maintain an appropriate space between
items.
Frost or condensation
has formed inside or
outside the appliance.
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
• Frosts or condensation can form if
the outside air penetrates inside the
appliance.
Is the installation environment
humid?
•
Condensation can appear on the exterior
of the appliance if the installation area is
too humid or on a humid day such as a
rainy day. Wipe off any moisture with a
dry cloth.
The appliance is
noisy and generates
abnormal sounds.
Is the appliance installed on a
weak floor or improperly leveled?
• Install the appliance on a solid and flat
area.
Does the rear of the appliance
touch the wall?
• Adjust the installation position to allow
enough clearance around the appliance.
Are objects scattered behind the
appliance?
•
Remove the scattered objects from
behind the appliance.
Is there an object on top of the
appliance?
• Remove the object on top of the
appliance.