Lexmark Z54 Color Jetprinter User Manual Download Page 93

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Troubleshooting

Lexmark Z54

Printer overview

Basic printing

Printing ideas

Maintenance

Troubleshooting

Notices

Index

Using this

Guide...

www.lexmark.com

Alignment page does not print

Make sure:

•

You completely removed the transparent tape and sticker from the back and bottom of
the print cartridges.

•

You installed the cartridges correctly. For help, see

Installing a cartridge

•

You loaded the paper correctly and did not push the paper too far into the printer. For
help, see

Basic printing

•

If you are connected to a network with a Lexmark adapter, the indicator lights are on.
For more information, see the adapter documentation.

Summary of Contents for Z54 Color Jetprinter

Page 1: ...Printer overview Using this Guide www lexmark com Basic printing Printing ideas Maintenance Troubleshooting Notices Index Z54 Color Jetprinter Online User s Guide for Mac OS X 10 0 3 to 10 1 ...

Page 2: ...of the screen to move forward and backward through the pages Searching 1 From the Acrobat Edit menu choose Find 2 In the Find What box type the word or phrase you want to search for 3 Click Find Printing 1 From the Acrobat File menu choose Page Setup 2 From the Format for pop up menu choose Lexmark Z54 select the Landscape orientation button and then click OK 3 From the Acrobat File menu choose Pr...

Page 3: ... overview Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z54 Using this Guide www lexmark com Understanding the printer software Understanding the printer parts ...

Page 4: ... Page Setup dialog Print dialog Lexmark Z54 Utility To customize the settings for your document use the Page Setup dialog and the Print dialog For more information on which settings to select for your document see Printing ideas When you installed the printer software the Page Setup and Print dialogs were set to these default settings Print Quality Normal Paper Type Plain Paper Size A4 or U S Lett...

Page 5: ...ces Index Lexmark Z54 Using this Guide www lexmark com Page Setup dialog While the document you want to print is open use the Page Setup dialog to select settings such as paper size To customize the settings in the Page Setup dialog 1 From the File menu of your software application choose Page Setup ...

Page 6: ...ettings and close the Page Setup dialog Print dialog While your document is open you can use the Print dialog to select settings that affect the appearance of your document To customize the settings in the Print dialog From this pop up menu Select When you want to Format for Lexmark Z54 Format your page for printing with your Lexmark Z54 printer Settings Page Attributes Choose a paper size orienta...

Page 7: ...rinter overview Printer overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z54 Using this Guide www lexmark com 1 From the software application File menu choose Print ...

Page 8: ...fy the number of copies you want to print Collated Sort multiple copy jobs All or From Print all of the pages in a document or print a range of pages Layout Pages per Sheet Print multiple pages of your document on a single sheet of paper Layout Direction Print the pages of your document in a specified order Border Print a border around each page of your document Output Options Save as PDF File Pri...

Page 9: ...l Better or Best Note Normal print quality is recommended for most documents Higher print quality settings result in better quality documents for some paper types but take longer to print For more information about the appropriate print quality for your document see Printing ideas Printer Services Lexmark Z54 Utility Open the Lexmark Z54 Utility Troubleshooting View troubleshooting information in ...

Page 10: ...more information about the settings in the Print dialog click to view Help on these items When you are finished click the red close button 5 Click Print to apply your settings and print your document Summary View a summary of the current print settings Save Custom Setting Save the current print settings for future use From the pop upmenu choose Select When you want to ...

Page 11: ... to monitor your printer and printer supplies You can Using the Lexmark Z54 Utility 1 From a Finder window click Computer and then double click the OS X disk icon Library folder Printers folder Lexmark folder Install cartridges Print a test page Align cartridges Obtain information on ordering supplies Clean print nozzles Obtain software version information Select a printer Configure a network prin...

Page 12: ...g or changing a cartridge For more information see Replacing the print cartridge Align Cartridges Align the cartridges For more information see Aligning the print cartridges Clean Print Nozzles Improve print quality by cleaning clogged print nozzles For more information see Cleaning the print cartridge nozzles Print Test Page Print a test page to verify your printer is functioning properly Order S...

Page 13: ... 4 Click the red close button to close the Lexmark Z54 Utility Advanced menu Select Printer Select a printer and make it the default printer Find the IP address for the selected printer Add a printer located on a remote subnet You can add a single printer or search the subnet for all available printers View a list of all USB USB print sharing and network printers Network Printer Configuration Conf...

Page 14: ...ices Index Lexmark Z54 Using this Guide www lexmark com Understanding the printer parts The table on the next page describes each part Paper support Front cover Paper exit tray Power button and Power light Paper feed button and Paper feed light Paper guide USB cable connector Power supply connector ...

Page 15: ...the printer Paper feed light Check the printer status For more information see Understanding error messages and flashing lights Paper guide Make sure paper feeds correctly into the printer Paper support Keep paper straight in the printer Power button Turn the printer on or off Power light Check the printer status For more information see Understanding error messages and flashing lights Power suppl...

Page 16: ...es Index Lexmark Z54 Using this Guide www lexmark com Basic printing is as easy as Step 1 Load the paper Step 2 Customize the printer settings Step 3 Print your document Note For help printing on specialty paper such as photo paper banner paper transparencies or iron on transfers see Printing ideas ...

Page 17: ...ickness and weight of your paper 1 Make sure the paper support is upright 2 Place the paper against the right side of the paper support with the print side facing you Note A4 and letter size paper should extend slightly beyond the top of the paper support Do not force the paper too far into the printer 3 Squeeze and slide the paper guide to the left edge of the paper For information about loading ...

Page 18: ...ettings If you are using plain A4 or letter size paper and you want normal print quality you only need to adjust the paper size printer setting If you are using specialty paper such as photo paper card stock envelopes or banner paper see Printing ideas to customize your printer settings For more information about the different printer settings see Understanding the printer software ...

Page 19: ... Step 3 Print your document After you load the paper and customize the printer settings if necessary you are ready to print 1 From the software application File menu choose Print 2 Click Print Note The paper exit tray holds 50 sheets of paper If you want to print more than 50 sheets make sure you remove the first 50 sheets before you continue printing ...

Page 20: ...ting Notices Index Lexmark Z54 Using this Guide www lexmark com Printing photos Printing on premium coated paper Printing cards Printing envelopes Printing color images in black and white Printing labels Printing handouts Printing iron on transfers Printing transparencies Printing a banner ...

Page 21: ... photo paper and changing your settings This ensures that you do not waste photo paper perfecting the image you would like to print To print on photo cards see Printing cards Step 1 Load the photo paper If your photo paper came with instructions read them carefully Make sure your paper is not used or damaged Make sure the glossy or coated side is facing you Load the paper against the right side of...

Page 22: ...for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d From the Paper Size pop up menu choose the paper size for your photo e Choose Portrait Landscape or Reverse Landscape orientation f Click OK 2 Choose a paper type print quality and color setting a From the software application File menu choose Print b From the Printer pop up menu choose Lexmark Z54 c From t...

Page 23: ...r left choose Quality Media g From the Paper Type pop up menu choose Glossy Photo h From the Print Quality area click Better or Best for the print quality Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your photos Click Print Note To prevent smearing remove each photo as it exits the printer and let it dry before stacking ...

Page 24: ...emium coated paper depending on the thickness of the paper Step 1 Load the premium coated paper If your paper came with instructions read them carefully Make sure your paper is not used or damaged Make sure the print side is facing you Load the paper vertically against the right side of the paper support Note Do not push the paper too far into the printer Squeeze and slide the paper guide to the l...

Page 25: ...ormat for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d From the Paper Size pop up menu choose the paper size for your document e Choose Portrait Landscape or Reverse Landscape orientation f Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the printer pop up menu choose Lexmark Z54 c From the po...

Page 26: ... Guide www lexmark com Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your document Click Print Note The paper exit tray holds up to 50 sheets of premium paper To print more than 50 pages remove the first 50 sheets from the paper exit tray and then continue printing ...

Page 27: ...ds or postcards into the paper support depending on the thickness of the cards Step 1 Load the cards If your cards came with instructions read them carefully Make sure your cards are not used or damaged Make sure the print side is facing you Load the cards vertically against the right side of the paper support Note Do not push the cards too far into the printer Squeeze and slide the paper guide to...

Page 28: ... the Format for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d From the Paper Size pop up menu choose the card size for your document e Choose Portrait Landscape or Reverse Landscape orientation f Click OK 2 Choose a print quality and paper type a From the software application File menu choose Print b From the Printer pop up menu choose Lexmark Z54 c From t...

Page 29: ...is Guide www lexmark com Better or Best print quality for photo and greeting cards or Normal for other types of cards Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your cards Click Print Note Remove each card as it exits the printer and let it dry before stacking ...

Page 30: ...he envelopes Note Do not use envelopes with holes windows deep embossing metal clasps string ties or metal folding bars Make sure your envelopes are not used or damaged Make sure the print side is facing you Make sure the stamp location is in the upper left corner Load the envelopes vertically against the right side of the paper support Note Do not push the envelopes too far into the printer Squee...

Page 31: ... Setup b From the Format for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d Select Paper Size to choose the appropriate envelope size e Choose Landscape orientation Note Many software applications are designed to override the envelope settings in Page Setup Make sure Landscape orientation is also selected in your software application f Click OK 2 Choose a p...

Page 32: ...c From the pop up menu in the upper left choose Quality Media d From the Print Quality area choose Normal print quality e Choose Plain for the paper type Step 3 Print your envelopes Click Print Note The paper exit tray holds up to 10 envelopes To print more than 10 envelopes remove the first 10 envelopes from the paper exit tray before the others print ...

Page 33: ...color images in black and white You can print color images in black ink Step 1 Load the paper Make sure your paper is not used or damaged Make sure the print side is facing you Load the paper vertically against the right side of the paper support Note Do not push the paper too far into the printer Squeeze and slide the paper guide to the left edge of the paper ...

Page 34: ...up menu in upper left choose Color Options 4 From the Document Color pop up menu choose Black Only 5 Continue customizing your document following the steps in Basic printing or Printing ideas or continue with the next step Step 3 Print your document Click Print Note The paper exit tray holds up to 50 sheets of paper or 10 photo cards To print more than 50 sheets of paper remove the first 50 sheets...

Page 35: ...bels designed for inkjet printers If your labels came with instructions read them carefully Make sure your labels are not used or damaged Do not print within 1 mm 0 04 in of the edge of a label Make sure there are no missing or curled labels Make sure the print side is facing you Load the labels vertically against the right side of the paper support Note Do not push the label sheets too far into t...

Page 36: ...choose Page Setup b From the Format for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d Select Paper Size to choose A4 or U S Letter e Choose Portrait or Landscape orientation f Click OK 2 Choose a print quality and paper type a From the software application File menu choose Print b From the Printer pop up menu choose Lexmark Z54 c From the pop up menu in th...

Page 37: ... this Guide www lexmark com Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your labels Click Print Note The paper exit tray holds up to 10 sheets of labels To print more than 10 sheets remove the first 10 sheets from the paper exit tray before the others print ...

Page 38: ... a single sheet of paper You can load up to 100 sheets of paper depending on the thickness of the paper Step 1 Load the paper If your paper came with instructions read them carefully Make sure your paper is not used or damaged Make sure the print side is facing you Load the paper vertically against the right side of the paper support Note Do not push the paper too far into the printer Squeeze and ...

Page 39: ... From the software application File menu choose Page Setup b From the Format for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d Select Paper Size to choose the paper size of your document e Choose Portrait Landscape or Reverse Landscape orientation f Click OK 2 Choose a print quality and paper type a From the software application File menu choose Print b Fr...

Page 40: ... From the pop up menu in the upper left select Layout g From the Pages per sheet pop up menu choose the number of pages you want to print on one sheet h From the Layout Direction area click the graphic that shows the order you want the pages to print on the sheet i If you want to print a border around each image choose an option from the Border pop up menu Step 3 Print your handouts Click Print ...

Page 41: ...ensures you do not waste iron on transfers perfecting the image you would like to print When the image prints to your satisfaction load the iron on transfers Step 1 Load the iron on transfers If your transfers came with instructions read them carefully Make sure your transfers are not used or damaged Make sure the print blank side is facing you Load the iron on transfers vertically against the rig...

Page 42: ...ile menu choose Page Setup b From the Format for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d Select Paper Size to choose a paper size e Choose Portrait Landscape or Reverse Landscape orientation f Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the Printer pop up menu choose Lexmark Z54 c Fro...

Page 43: ...mirrors the image you want to print Make sure you do not select an option from your software application that will mirror your image f If your software application also mirrors the image follow these steps From the pop up menu in the upper left choose Advanced Layout Make sure Mirror is not checked Step 3 Print your iron on transfers Click Print Note To prevent smudging remove each iron on transfe...

Page 44: ...g sheets make sure you separate the paper from the transparencies before you load them Make sure your transparencies are not used or damaged If your transparencies came with instructions read them carefully Make sure the rough print side of the transparencies is facing you If the transparencies have a removable strip make sure each strip faces away from you and down Load the transparencies vertica...

Page 45: ...ware application File menu choose Page Setup b From the Format for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d Choose a paper size e Click OK 2 Choose a paper type and print quality a From the software application File menu choose Print b From the Printer pop up menu choose Lexmark Z54 c From the pop up menu choose Quality Media d From the Paper Type pop...

Page 46: ...this Guide www lexmark com Note Higher print quality settings result in better quality documents but may take longer to print Step 3 Print your transparencies Click Print Note To prevent smudging remove each transparency as it exits the printer and let it dry before stacking Transparencies may require up to 15 minutes to dry ...

Page 47: ...ng Step 1 Load the banner paper Make sure your banner paper is not used or damaged 1 Remove any paper from the paper support 2 Tear off enough pages for the banner including one extra sheet and then place them behind the printer 3 Load the unattached leading edge of the first page into the printer with the right side against the paper support Note Forcing the paper too far into the printer may cau...

Page 48: ...rom the software application File menu choose Page Setup b From the Format for pop up menu choose Lexmark Z54 c From the Settings pop up menu choose Page Attributes d Choose a paper size either Banner A4 or Banner Letter Note If you do not choose the correct paper size the banner paper may cause a paper jam For help see Clearing paper misfeeds or jams e Choose Portrait or Landscape orientation f C...

Page 49: ...rom the pop up menu in the upper left choose Quality Media d Select Plain for the paper type e Select Normal for the print quality Step 3 Print your banner 1 Click Print 2 When the banner is finished printing a Press the paper feed button to feed any extra paper through the printer b Tear the banner paper on the perforated line if there is any extra paper ...

Page 50: ...ce Troubleshooting Notices Index Lexmark Z54 Using this Guide www lexmark com Replacing the print cartridge Aligning the print cartridges Cleaning the print cartridge nozzles Wiping the print cartridge nozzles and contacts Preserving the print cartridges Ordering supplies ...

Page 51: ...acing the print cartridge Before you install a new or replacement print cartridge remove the used one Removing the used cartridge 1 Make sure the power light is on 2 Raise the front cover The cartridge carrier moves to the loading position unless the printer is busy 3 Remove the used cartridge Store it in an airtight container or dispose of it properly ...

Page 52: ...photo cartridge P N 12A1990 separately 1 If you are installing a new cartridge remove the sticker and transparent tape from the back and bottom of the cartridge Warning Do not touch or remove the gold contact areas on the back and bottom of the cartridge Your printer came with You can print with Color cartridge P N 15M0120 Black cartridge P N 12A1970 A black cartridge in the right carrier and a co...

Page 53: ... Guide www lexmark com 2 Open the front cover Note The cartridge carrier moves to the loading position 3 Insert the color cartridge in the left carrier Insert the black cartridge in the right carrier 4 Snap the cartridges into place 5 Close the front cover Note The front cover must be closed to start a new print job SNAP SNAP ...

Page 54: ...nder window click Computer and then double click the OS X disk icon Library folder Printers folder Lexmark folder 2 Double click the Lexmark Z54 Utility icon 3 Click the Install Change Cartridge button 4 Choose the type of cartridge you installed 5 Important For correct ink levels specify whether the cartridge is a New Cartridge or an Old Cartridge 6 Click OK 7 Choose to automatically or manually ...

Page 55: ...s are wavy To align the cartridges 1 Load plain paper For help see Load the paper 2 From a Finder window click Computer and then double click the OS X disk icon Library folder Printers folder Lexmark folder 3 Double click the Lexmark Z54 Utility icon 4 From the Cartridges tab click Align Cartridges The Cartridge Alignment dialog appears 5 Decide how you want to align the cartridges If you choose A...

Page 56: ...es find the number under the darkest arrow for each alignment group b Use the arrows in the Align Cartridges dialog to select the number that matches the darkest arrow on the printed page for each alignment group and then click OK If the alignment page does not print make sure you have completely removed the sticker and transparent tape from both cartridges For help see Installing a cartridge ...

Page 57: ...int Nozzles A nozzle page prints forcing ink through the nozzles to clean any that are clogged 4 Print your document again to verify your print quality has improved 5 To further improve print quality try Wiping the print cartridge nozzles and contacts and then print your document again If the print quality has not improved try Cleaning the print cartridge nozzles up to two more times Characters ar...

Page 58: ...n the nozzles or contacts 1 Remove the print cartridge For help see Replacing the print cartridge 2 Dampen a clean lint free cloth with water 3 Allow the nozzles and contacts to dry completely 4 Reinstall the print cartridges and then print your document again Hold the damp cloth against the nozzles for about three seconds Gently blot and wipe dry in one direction Hold a clean section of cloth aga...

Page 59: ...hooting Notices Index Lexmark Z54 Using this Guide www lexmark com 5 If the print quality has not improved try Cleaning the print cartridge nozzles up to two more times 6 If print quality is still unsatisfactory replace your print cartridges For help see Replacing the print cartridge ...

Page 60: ...ckaging until you are ready to install it Do not remove a cartridge from the printer except to replace it clean it or store it in an airtight container The cartridge will not print correctly if left exposed for an extended period of time Lexmark s printer warranty does not cover repair of failures or damage caused by a refilled cartridge Lexmark does not recommend use of refilled cartridges Refill...

Page 61: ...Index Lexmark Z54 Using this Guide www lexmark com Ordering supplies To order supplies or locate a dealer near you contact the Lexmark Web site at www lexmark com Item Part number Color cartridge 15M0120 or 15M0125 Black cartridge 12A1970 or 12A1975 Photo cartridge optional 12A1990 USB cable 12A2405 ...

Page 62: ...www lexmark com Solving general printing problems Solving printer software installation problems Solving network printing problems Understanding error messages and flashing lights Resolving unsuccessful or slow printing Clearing paper misfeeds or jams Improving print quality Solving specialty paper problems Alignment page does not print ...

Page 63: ...to the network your Lexmark adapter is on and all indicator lights are on For more information refer to the adapter documentation No printer lights are blinking For help see Understanding error messages and flashing lights The printer software is installed correctly a From a Finder window click Computer OS X disk Library Printers Lexmark b If there is not a Lexmark Z54 Utility install the printer ...

Page 64: ...lick Print Center c If necessary from the Printer menu click View Printer List d Highlight the Lexmark Z54 in the list e In the Printers menu select Make Default To set the printer to be the current printer a From the software application File menu choose Print b From the Format for pop up menu choose Lexmark Z54 The printer is connected directly to your computer a network connection or through a ...

Page 65: ...n double click the OS X disk icon Library folder Printers folder Lexmark folder 2 Double click the Lexmark Z54 Utility icon 3 From the Cartridges tab click Print Test Page to make sure the printer is functioning properly If a test page prints the printer is working properly Check the documentation for the software application you used to create your document If the test page does not print see Tes...

Page 66: ... when you try to print You may need to uninstall the printer software and then reinstall it Uninstalling the printer software 1 Insert the printer software CD The Lexmark Installer screen appears 2 Double click the CD icon 3 Double click Install OS X 4 Click Uninstall 5 Follow the steps on your screen to uninstall the printer software 6 Continue with Installing the printer software Note If the ins...

Page 67: ...a Lexmark adapter refer to the documentation that came with your adapter Using the CD that came with your printer 1 Close all open software applications 2 When your desktop appears insert the printer software CD 3 Double click Lexmark Z54 CD 4 Double click Install OS X 5 Click Install and Agree Note If the Printer Selection or the New Network Printer Found dialog box appears follow the instruction...

Page 68: ... Print Center 11 On the Printer Selection screen click Continue 12 Click Continue to print an alignment page used to automatically align the cartridges If the alignment page does not print make sure you installed the cartridges correctly For help see Installing a cartridge If the paper is jammed make sure you follow the instructions on the error message that is displayed For help see Clearing pape...

Page 69: ... ideas Maintenance Troubleshooting Notices Index Using this Guide www lexmark com 4 Use Stuffit Expander to expand the file on your desktop 5 Double click the folder to open it 6 Double click Install 7 Follow the instructions on your screen to install the printer software ...

Page 70: ...he following conditions applies to your network printer you must enter an IP address to set up your network printer Your printer is listed as unconfigured in the Network Printer Configuration Dialog or in the Printer Selection dialog Your printer is on a remote subnet If one or more of the conditions above applies to your network printer continue with Entering an IP address If none of these condit...

Page 71: ... list of available network printers and then click Configure Enter an available IP address for the selected printer For help selecting an IP address refer to the documentation you used to set up your network or contact your network administrator Add Remote Expand the printer list to include printers on a remote subnet If you choose Add Single Printer enter the IP address for the printer you want t...

Page 72: ... is connected to a working network connection 2 If you are using a Lexmark adapter make sure all of the indicator lights are on For help locating these lights refer to the adapter documentation 3 Make sure the printer software is installed correctly a From a Finder window click Computer OS X icon Library Printers Lexmark b If a Lexmark Z54 Utility for your printer does not appear install the print...

Page 73: ...ssages on your computer screen and blinking lights on your printer For information about lights on a Lexmark adapter refer to the adapter documentation Paper Jam message For help clearing a paper jam see Clearing paper misfeeds or jams Ink Low message A print cartridge is running out of ink To order a new cartridge or locate a dealer near you contact the Lexmark Web site at www lexmark com For hel...

Page 74: ...er is out of paper 1 Load paper For help see Load the paper 2 Press the paper feed button If the printer has a paper jam see Clearing paper misfeeds or jams Power light is flashing The print cartridge carrier is stalled 1 Check your computer screen for error messages 2 Turn the printer off 3 Wait a few seconds and then turn the printer back on For more help see Clearing paper misfeeds or jams ...

Page 75: ...is Guide www lexmark com Resolving unsuccessful or slow printing For help first see Solving general printing problems If there is still a problem click the topic that best describes it Printer is plugged in but does not print Printer ejects a blank page after appearing to print Test page does not print Printer prints very slowly ...

Page 76: ...er documentation The paper is loaded correctly and not pushed too far into the printer For help see Basic printing If the paper is jammed see Clearing paper misfeeds or jams The printer is not being held or paused To check the printer status a From the Finder click the Applications icon b From the Applications folder double click the Utilities icon and then double click the Print Center c If neces...

Page 77: ...From the Finder click the Applications icon b From the Applications folder double click the Utilities icon and then double click the Print Center c If necessary click View Printer List d Highlight the Lexmark Z54 in the list e From the Printers menu choose Make Default After you check these items try Printing a test page If the test page prints the printer is functioning properly If it does not pr...

Page 78: ...er misfeeds or jams Make sure the printer is not being held or paused To check the printer status a From the Finder click the Applications icon b From the Applications folder double click the Utilities icon and then double click the Print Center c If necessary click View Printer List d Highlight the Lexmark Z54 in the list e From the Queue menu choose Start Queue if available f From the Printers m...

Page 79: ...int see Resolving unsuccessful or slow printing Solving printer software installation problems Solving network printing problems Printer ejects a blank page after appearing to print Make sure You remove the sticker and transparent tape from the back and bottom of the print cartridges For help see Replacing the print cartridge Your cartridge does not have clogged nozzles Try Cleaning the print cart...

Page 80: ...printing Photos and graphics may take longer to print than regular text Documents that are large or that contain background images may also take longer to print Check the printer to see if another document is being printed Print jobs are printed in the order the printer receives them If other documents were sent to the printer before yours your document is delayed until the other documents print D...

Page 81: ...deas Maintenance Troubleshooting Notices Index Using this Guide www lexmark com Clearing paper misfeeds or jams Click the topic that best describes your problem Paper misfeeds or multiple sheets feed Printer has a paper jam Printer does not feed envelopes or specialty paper ...

Page 82: ...per from a previous print job is not jammed in the printer You do not load too much paper Depending on the weight of the paper you can load up to 100 sheets of plain paper You do not force the paper too far into the printer The paper guide is against the left edge of the paper The paper guide does not cause the paper to bow The printer is on a flat level surface The printer settings you have chose...

Page 83: ...t the appropriate envelope or specialty paper size in the Page Setup dialog and the appropriate paper type in the Print dialog You are using a specialty paper or envelope size supported by your printer Your software application is designed to print envelopes For help check your software application documentation The envelope or specialty paper is not jammed For help see Printer has a paper jam You...

Page 84: ... menu choose Show Queue g Select a job from the list h Click Resume or Retry Printer has a paper jam If the paper is lodged too far into the printer and cannot be removed 1 Turn the printer off 2 Turn the printer back on 3 If the printer does not automatically eject the page a Turn the printer off b Pull firmly on the paper to remove it If you cannot reach the paper raise the front cover pull the ...

Page 85: ...e nozzles Click one of the topics below for more information on how you can improve print quality Print is too dark or smudged Printed characters are improperly formed or misaligned Vertical straight lines are not smooth Colors on the printout differ from the colors on the screen Print smears on the page Colors on the printout are faded Printed pages have alternating bands of light and dark print ...

Page 86: ...aper Make sure the paper type and paper size settings in the printer software match the paper loaded in the printer For help see Understanding the printer software Change the print quality setting to Quick Print Try Cleaning the print cartridge nozzles Vertical straight lines are not smooth To improve the print quality of vertical straight lines in tables borders and graphs Select a higher print q...

Page 87: ... dry completely before stacking Try Cleaning the print cartridge nozzles Printed pages have alternating bands of light and dark print intermittent printing From the Print Quality area click Better or Best If your printer is connected to your computer through a hub or peripheral device such as a scanner or fax machine connect the printer directly to your computer with a USB cable If your printer is...

Page 88: ...he edges Like other printers your printer cannot print on the extreme edges of a page Margin Minimum setting Left and right 6 35 mm 0 25 in for U S Letter U S Legal Banner Letter and custom paper sizes 3 175 mm 0 125 in for envelopes 3 37 mm 0 13 in for most paper sizes Top 1 7 mm 0 067 in Bottom 12 7 mm 0 5 in for black print jobs 19 mm 0 75 in recommended for color print jobs ...

Page 89: ...om the Finder click the Applications icon b From the Applications folder double click the Utilities icon and then double click the Print Center c If necessary click View Printer List d Highlight the Lexmark Z54 in the list e From the Queue menu choose Start Queue f From the Printers menu choose Show Queue g Select the job you want to delete h Click Delete i Repeat step g and step h until all jobs ...

Page 90: ...ith color variations Select Natural Color as the document color 1 From the software application File menu choose Print 2 From the Printer pop up menu select Lexmark Z54 3 From the pop up menu in the upper left choose Color Options 4 From the Document Color pop up menu choose Natural Colors on the printout are faded Try the suggestions listed in the section Colors on the printout differ from the co...

Page 91: ...ew Basic printing Printing ideas Maintenance Troubleshooting Notices Index Using this Guide www lexmark com Photos do not print as expected To improve the quality of printed photos Select a higher print quality Select photo paper as the paper type ...

Page 92: ...aper correctly with print side facing you and selected the appropriate settings in the printer software For help see Printing photos or Printing transparencies Remove each page as it exits the printer and let it dry completely before stacking Transparencies or photos contain white lines Make sure you loaded the paper correctly with print side facing you and selected the appropriate settings in the...

Page 93: ...emoved the transparent tape and sticker from the back and bottom of the print cartridges You installed the cartridges correctly For help see Installing a cartridge You loaded the paper correctly and did not push the paper too far into the printer For help see Basic printing If you are connected to a network with a Lexmark adapter the indicator lights are on For more information see the adapter doc...

Page 94: ...r overview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z54 Using this Guide www lexmark com This section contains information regarding legal notices Edition notice Trademarks Warning ...

Page 95: ...this statement may not apply to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in later editions Improvements or changes in the products or the programs described may be made at any time Comments about this publication may be addressed to Lexmark International Inc Departmen...

Page 96: ...may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the manufacturer are the user s responsibility Copyright 2002 Lexmark International Inc All rights reserved UNITED ...

Page 97: ... Z54 Using this Guide www lexmark com Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International Inc registered in the United States and or other countries Color Jetprinter is a trademark of Lexmark International Inc Other trademarks are the property of their respective owners ...

Page 98: ...erview Basic printing Printing ideas Maintenance Troubleshooting Notices Index Lexmark Z54 Using this Guide www lexmark com Warning Warning A warning identifies something that might damage your printer hardware or software ...

Page 99: ... wiping 58 characters misformed 89 cleaning print cartridge nozzles 57 coated paper 21 color cartridge part number 61 conserving color ink 33 contacts wiping 58 customizing settings banners 48 cards 28 coated paper 22 envelopes 31 foils 45 glossy paper 22 greeting cards 28 handouts 39 index cards 28 iron on transfers 42 labels 36 n up See handouts photo cards 28 photo paper 22 postcards 28 premium...

Page 100: ... foils 44 glossy paper 21 greeting cards 27 handouts 38 index cards 27 iron on transfers 41 labels 35 photo cards 27 photo paper 21 plain paper 17 postcards 27 premium paper 24 transparencies 44 t shirt transfers 41 M manual cartridge alignment 55 margins minimum settings 88 messages error Ink Low 73 Paper Jam 73 N navigating User s Guide 2 network setting up printer 70 notices edition notice 95 t...

Page 101: ...lity troubleshooting 85 printer driver installing 67 uninstalling 66 printer overview 3 printer parts 14 printer settings customizing 18 printer settings customizing 4 printer software installing 67 Lexmark Utility 11 overview 4 Page Setup dialog 5 Print dialog 6 understanding 4 uninstalling 66 printer status 76 printing alignment page 55 banners 47 cards 27 color images in black and white 33 enve...

Page 102: ...ts photo cards 28 photo paper 22 postcards 28 premium paper 25 print color images in black and white 34 transparencies 45 t shirt transfers 42 software printer installing 67 Lexmark Utility 11 understanding 4 uninstalling 66 specialty paper solving problems with 92 supplies ordering 61 T test page does not print 78 printing 65 trademarks 97 transfers iron on 41 transparencies 44 troubleshooting al...

Page 103: ...ting ideas Maintenance Troubleshooting Notices Index Lexmark Z54 Using this Guide www lexmark com U uninstalling printer software 66 USB cable connector 15 ordering 61 User s Guide navigating 2 printing 2 searching 2 Utility Lexmark 11 W warning 98 ...

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Lexmark Z54 Color Jetprinter, User Manual

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Summary of Contents for Z54 Color Jetprinter

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